Gerber Collision & Glass - Candler (Nc)

5.0 (95reviews)
100%
2287 Smoky Park Hwy,  Candler,  NC  28715
See Photos
Online Estimate
Book Appointment

In operation 85 years.

Gerber Collision & Glass - Candler (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (95)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and excellent communication throughout the repair process. Many highlighted the high caliber of repairs, with vehicles returned looking brand new and paint jobs described as flawless. The regular Tuesday and Thursday text updates were frequently mentioned as a standout feature that kept customers well-informed and at ease. Timeliness was largely commended, with several vehicles completed ahead of schedule. Customers also appreciated the friendly, welcoming atmosphere and the extra care taken with vehicle cleanliness. A few customers noted minor delays due to backordered or ill-fitting parts, though they acknowledged these were handled transparently and professionally. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My service was completed very quickly, with outstandingly professional service and care. Updates almost daily, and the paint job is a 1010. ..." Read more
"Very professional and friendly service. Repairs are expertly done!"
"The vehicle looked like it had just rolled out of the dealer's showroom. Excellent work!"
"The quality of work was outstanding! Very pleased with the results!"
"... job! Everyone was very professional and helpful. All repairs were done quickly and it looks great. Thank you for your dedication to detail and customer ..." Read more
"Was done 3 days early!"
"Service was completed before the scheduled repair date"
"Awesome job and we got our Honda back a day earlier than expected. Thanks to all of you."
"Workmanship was excellent. I thought the timing was a little slower than expected."
"... Had minor problem, but taken care of right away! Everything done that they said would be done in the time they allowed. Highly recommend! 10 out of 10! Jim" Read more
"The communication I received was what made my experience so good. If delays are communicated and updates are ..." Read more
"Very prompt service. Excellent communication throughout the work process. Work appears high quality thus far."
"The staff were very helpful and friendly they kept me updated about the repairs cost and progress. I would recommend your company to anyone."
"... pleasure to work with and our repair looks great. We really appreciated the text status updates also!" Read more
"Great job with wonderful communication"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication and everyone was very professional.

Customer Service

Very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work from this organization. Very satisfied with office staff and repair Staff

Customer Service

Qualified and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would most definitely refer to friends and family

Repair Quality

Awesome job and will recommend Gerber Collision to others

Customer Service

Lady at the front desk was real nice and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job with the repair and also in communicating with me on the progeess

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service kindly updated about the vehicle

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Other than wrong parts ordered for repair excellent service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This team at Gerber collision was very friendly and professional. They were good at communicating about time frame and details of the repair. The office was very clean and inviting. The repair team was also very respectful. I would recommend this business to my friends and family.

Likely to Recommend

I would recommend this shop to my family or anyone.

Repair Quality

Gerber Collision and Glass was very friendly and professional. They let me know what to expect from them the beginning and kept me updated. The front office was very clean and welcoming. I would recommend them to anyone.

Customer Service

These guys are great at what they do! Very professional and punctual.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing work and great people to deal with

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good folks to deal with!

Likely to Recommend

I have used the shop before and will continue too.

Repair Quality

Customer Service

Staff was great to deal with!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased! Job well done. Had minor problem, but taken care of right away! Everything done that they said would be done in the time they allowed. Highly recommend! 10 out of 10! Jim

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very organized and thorough and communication and scheduling was very efficient.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 95

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Candler  |  28715