Gerber Collision & Glass - Arden (Nc)
In operation 85 years.
Gerber Collision & Glass - Arden (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing rear panel dent.
Customer Service - 5.0/5.0 -
Chris O’Neill is the consummate professional. Felt like the customer was his principal concern.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around. The manager was so communicative and kind to my daughter for her first wreck. And the car looks amazing!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was awesome, Chris was very helpful and friendly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The management team was very forthcoming, honest and reliable. They answered any questions I had beforehand and their work was impeccable. Thank you Gerber Collision.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
My thanks to the entire team that repaired my 2016 Subaru Legacy. It looks brand new. I am thrilled
Customer Service - 5.0/5.0 -
Chris was fantastic. Friendly, easy to contact, kept me up to date and went out of his way to get things out of my car for me. The young lady in the office was wonderful, too.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and wonderful work
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done quickly and well. The communication was excellent.
Customer Service - 5.0/5.0 -
They were easy to communicate with regarding process and at point of pick up.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good repair work, timely return.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would prefer not to have to recommend a collision repair place but would 100% recommend Gerber if needed. Best experience of all repair places I have used.
Repair Quality - 5.0/5.0 -
Chris and Tati were both great. Communication about what was going on and the timeline for repairs was super helpful and they were able to get my car back early.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I was disappointed with my experience of my car repair. When I walked in to bring in my car as I am waiting I hear a loud burp from an employee to begin with. Even this was discussed with the girl working there as she heard it too and was embarrassed. I hate she has to hear that all the time Not very amusing or professional. When we walked around my car, I showed the guy 2 small dings on the car, which was near the part being repaired, I asked if they could touch that up, he said he would ask in the garage if they could. I thought surely since they will be painting a large portion they could do that easily. Nope it wasn't and wasn't even mentioned. Matter of fact, they never even walked around my car to show me the repair or explain it. He wanted to just get my money and get me out of there on a Friday afternoon. So, no my experience was not good this time. I have used this business several times over the years and with the bad way it went with the Rental Car and this, I am not so sure I would use them again. I did not feel they valued me as a customer and could care less. The girl in the office was nice.
Customer Service - 0.5/5.0 -
See previous comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with this first home experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent however I just went through the car wash and it leaked a little around the trunk door
Customer Service - 5.0/5.0 -
Excellent however I just went through the car wash and it leaked a little around the trunk door
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people,great service
Repair Quality - 5.0/5.0 -
Would recommend you to anybody,they are all very professional
Customer Service - 5.0/5.0 -
They were very friendly and worked hard to satisfy us