Caliber - Arden

4.9 (538reviews)
98%
130 Christel Lane,  Arden,  NC  28704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (538)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new, featuring perfect paint matches and factory-level finishes. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and caring staff created a stress-free experience, and the complimentary interior and exterior cleaning of vehicles upon return was a delightful surprise for many. A few customers noted minor concerns such as occasional parts delays, isolated quality touch-up needs, and rare communication gaps, reflecting areas customers feel could be further refined.
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"... being replaced or repaired after being hit by deer. Caliber does beautiful work, the paint is a unique carbon silvergrey and match is perfect. The quality of work ..." Read more
"... Caliber Collision of Arden NC to friends and family. Amazing workmanship, communication and professionalism. Caliber went above and beyond on my vehicle. I was ..." Read more
"Great experience with this body shop. They got the repairs done even faster than promised and did amazing work! My 20-year-old Subaru looks amazing. Would ..." Read more
"Overall, I am very satisfied with my repair experience… definitely a 1010 for the quality of the work done on my vehicle. The repair itself was done outstandingly ..." Read more
"Great work completed well before origin estimated time frame. Friendly and attentive staff. Would definitely use ..." Read more
"My vehicle was ready a week earlier than they had planned."
"Exceeded expectations and finished well before the promise date. Would use them again, but hopefully I won't have ..." Read more
"Our car was ready before it was promised and to the highest standards. Thank you!"
"... delivered. Very satisfied with their service and repair. My truck was completed 2 weeks sooner than estimated." Read more

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My Experience

Fast, friendly and knowledgeable service! David kept me updated on progress. Job completed much quicker than I anticipated! Looks great.

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Extremely satisfied. Excellent work. Very courteous staff at all locations. Company went above and beyond our expectations. Top notch

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Repair Quality

No issues

Customer Service

First Class. Kept me informed

Returned Clean

My Experience

Outstanding! From David to the front desk, outstanding service across the board and a very good looking car

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My Experience

Everybody was extremely kind, communicative, and professional. I appreciate all the hard work and would highly recommend this shop to anyone for a repair! If I need work in the future, I will absolutely return here.

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Everyone did a fantastic job with communication, and quality was fantastic as well.

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Returned Clean

My Experience

My Experience

Caliber is right on the ball! Evaluation of accident damages were prompt, yet flexible if immediate extent of damages were not apparent. Repair work itself was 1st rate. Updates were given promptly when needed.

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My Experience

Very professional from start to finish plus the job was done right . I appreciated that very much !

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Very likely

Repair Quality

Excellent job and very professionally handled

Customer Service

Good job

Returned Clean

My Experience

I want to thank the team at Caliber collision, between meeting Sandy at the front desk and meeting Bob who was in charge of the service, to the assistant manager doing my final walk when my car was complete. Very happy about the service i had received at caliber collision! Thank you for keeping me up to date with the steps along the way with my vehicle! you all were amazing :)

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Repair Quality

All done exceptionally well.

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Returned Clean

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Returned Clean

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They did a great job and finished ahead of schedule.

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Returned Clean

My Experience

Great job Bob kept me informed through whole process and they were right on time!

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Returned Clean

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Was completely happy with the constant updates and it was even finished early. Customer service rep Maiya was great! They all were.

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