Caliber - Asheville - East

4.7 (876reviews)
94%
17 Truckers Place,  Asheville,  NC  28805

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (876)

Likely to Recommend

Not being familiar with the process now, prior to contacting insurance carrier I obtained 3 estimates from other local shops and all were less costly.

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Returned Clean

My Experience

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Excellent work.

Customer Service

Timely updates continuously

My Experience

The team here is amazing!!! I found the whole process incredibly easy and the communication was fabulous. I’m so pleased.

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Returned Clean

My Experience

Car looks great! They did a wonderful job and was so excited it was done earlier than expected.

My Experience

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Returned Clean

My Experience

Fantastic staff!! They were all helpful and welcoming! Great communication!

My Experience

I was concerned as my vehicle, a luxury SUV with only 200 miles on the odometer had been hit by another vehicle in the driver side door. I was concerned that the Repair would not be up to standard for a new vehicle. There is no need for me to have been concerned. Caliber did a really good job and was very professional.

Likely to Recommend

Repair Quality

The staff were very friendly. The Repair took a little longer than anticipated but the result was excellent and worth waiting for.

Customer Service

The receptionist, Crystal and Jeremy went out of their way to be kind and understanding.

Returned Clean

My Experience

The experience from day one, when we called to get a quote, to Crystal pulling my car to the front from the lot was exceptional. Above and beyond. Everyone was friendly, helpful, and let me call the front desk as many times as I needed :) Thanks to your team for making this a seamless process and better than expected results.

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Kourtney is awesome!

Returned Clean

My Experience

The staff were informative and very helpful. They did a great job on the repairs and it was done earlier than expected .very affordable .

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Returned Clean

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My Experience

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Much less expensive than I thought!

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Returned Clean

My Experience

Got my car back ahead of schedule and repaired well. Crystal is a pleasure to deal with, as is everyone I came in contact with. I’m really pleased.

Likely to Recommend

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Caliber does a great job, and they are very responsive.

Customer Service

Very nice, knowledge and approachable people

My Experience

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Crystal was very thorough and efficient!

Returned Clean

My Experience

Crystal is OUTSTANDING! She was very detailed and thoroughly professional in assessing the damage to our car, and spent a good deal of time with us explaining why she felt all the steps in the repair were needed. She communicated throughout the repair process and kept us up to date. She reviewed with us again once we picked our car up. The quality of the repairs was excellent. It is never fun needing a car repair after an accident. If it ever happens again, we will be coming back to Caliber.

Likely to Recommend

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Crystal was outstanding!

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Crystal was outstanding!

My Experience

Likely to Recommend

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Returned Clean