Caliber - Hendersonville Nc

4.9 (1,436reviews)
98%
1380 Spartanburg Hwy,  Hendersonville,  NC  28792

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,436)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very efficient. Tucker was effective in relaying information regarding repairs. The work looks really good and the car was returned in a very clean condition. I am totally satisfied with this experience.

My Experience

My car was repaired in record time and had been cleaned inside and out. The ree re pair was perfect. Customer service from Randy and Christy was excellent!

Likely to Recommend

Repair Quality

Very nice people to work with. My car was professionally repaired and cleaned. Repairs were made ahead of time.

Customer Service

My Experience

A job well done!

My Experience

Looks great

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Repair Quality

Seamless and amazing job!!!

Customer Service

Kristi and Randy were my service providers and they are truly the best in the business!!!

My Experience

The fix is beautiful and we are very satisfied with the service and the work

My Experience

Tucker was awesome. Kept us up to date in a professional manner throughout the entire process. The work on our vehicle was top-notch.

My Experience

Kept me up to date on repairs did an excellent job made everything easy for me

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Customer Service

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Repair Quality

Caliber was very timely in getting me in for an estimate, coordinating work to be done and also reaching out help schedule a rental car for me. Once I got my car back, it was a dream and couldn't that anything had happened to it.

Customer Service

My Experience

Friendly, efficient, got the job done faster than expected. Helped facilitate rental car. Looks good I couldn't be happier

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Repair Quality

Friendly staff. Efficient check in and check out. Job well done and timely

Customer Service

All cordial

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Repair Quality

Excellent repair service! They were professional, efficient, and took great care of my vehicle. I highly recommend them! Aaron Neese did a phenomenal job repairing my vehicle.

Customer Service

Phenomenal - great communication Jordan provided weekly update.

Returned Clean

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Customer Service

Returned Clean

My Experience

They made it very easy to drop off and pick up my vehicle. They also personally introduced me to the staff member who would be handling my repair (Brandon) and he kept me informed of the car damage and their progress on it each step of the way. As an added perk, they made me feel very welcome and valued by providing coffee, water, popcorn and dog treats. It's clear that they are doing their best to be the best!

Likely to Recommend

Repair Quality

It's clear that they are doing their best to be the best. I was introduced to the person whonwould be in charge of my repairs (Brandon) and he kept me informed throughout the process. The repair was completed beautifully in record time and was a seamless process. They did all they could to make it as convenient, personable and professional as possible. They coordinated withbthe car rental company and even provided coffee, water, popcorn and dog treats (though, they were so quick, I hardly had time to consume my popcorn and water). Bravo to the Caliber Collision team!

Customer Service

Very welcoming, personal and professional. Kept me informed and were very expedient. I appreciated being introduced to the person who would be in charge of my repairs (Brandon); and I appreciate that he kept me informed at each stage of the repairs.

Returned Clean

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Repair Quality

Customer Service

My Experience

Staff were pleasant and efficient. Repairywere completed timely!

My Experience

Everyone made the process so easy. Everyone had interacted with was polite and respectful. They kept me informed as to the status of my car. And the car looks good la great!

Likely to Recommend

Tyler was great! Explained everything to me as to what needed to be done. He kept me informed as to the status of my vehicle and promptly called me when it was done. He’s great! Give him a raise!

Repair Quality

Customer Service