First Aid Collision Arden
In operation 17 years.
Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 12 years. I-car gold certified, Honda/Acura certified.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and friendly staff, great repair and I appreciated the text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at FAC was awesome. Repair was completed in a timely matter. And my car looks great. They even cleaned the inside. Completely satisfied with my experience. Will recommend to everyone. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have recommended First Collision to everyone needing collision repair.
Repair Quality - 5.0/5.0 -
All around excellent service, this the third time we have used their service.
Customer Service - 5.0/5.0 -
Top notch customer service…Amanda is the Best!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied with the work First Aid Collision did for us.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y'all did a lovely job. I was kind of surprised the front tag holder wasn't reattached since the holes to reattach it were marked (but not drilled through) in the new bumper, but it's still stellar work.
Likely to Recommend - 5.0/5.0 -
I remembered how well you treated my mom when she had her accident so it was a no-brainer really.
Repair Quality - 5.0/5.0 -
Very good job yes.
Customer Service - 5.0/5.0 -
Also very good yes.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely recommend First Aid Collision to everyone and anyone!
Repair Quality - 5.0/5.0 -
My brand new car is brand new again!!
Customer Service - 5.0/5.0 -
Customer service was above and beyond! They handled everything between themselves and the insurance company.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent communications and quality service.
Repair Quality - 5.0/5.0 -
High satisfaction regarding service repair.
Customer Service - 5.0/5.0 -
Excellent, timely, professional customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and kind!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very happy to get in so soon with you guys. Amanda was very pleasant to work with and answered all questions. We love the updates and how fast and beautiful the job was done. We’re happy we chose you guys and will definitely pass on the great service! Thanks so much!
Likely to Recommend - 5.0/5.0 -
I’ve already been telling people about our great experience!
Repair Quality - 5.0/5.0 -
We are very happy either way the exceptional work done on our car. Amanda was very prompt in sending twice a week updates. Also they were finished in 2 weeks and we didn’t have a wait time when we took it in, they got us in right away. Amanda was very friendly and answered all my questions. We had a great experience and hopefully we won’t have to but if needed we will use First Aid Collison!
Customer Service - 5.0/5.0 -
We are very satisfied with the beautiful work done on our car. It was done in a timely manner and with lots of updates. Amanda was so kind and answered all our questions and had great contact with the guy in back. We’ve never had such great service anywhere else and if we need, I hope we don’t but if we do, we will definitely be using them again!! We knew exactly what was going on and what we would be paying before we went to pick up our car. They are very honest and do an excellent job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We could not be more pleased with your work and customer service. Amanda was very communicative and helpful. FIVE STARS across the board!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with our car body work and customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed and even sent someone to my house after I picked my car up to fix a minor problem. My only suggestion would be to include wiping workers grime off the steering wheel, etc when cleaning the car. Other than that extremely pleased.
Customer Service - 5.0/5.0 -
Very pleasant staff