Gerber Collision & Glass - Fletcher (Nc)

4.9 (113reviews)

100%

(828) 687-9033

48 Heritage Park Dr, Fletcher, NC 28732

100%

See Photos

48 Heritage Park Dr
Fletcher, NC 28732

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Fletcher (Nc)

See Photos

48 Heritage Park Dr
Fletcher, NC 28732

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Fletcher (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

Call

Website

Reviews (113)

Sort By:
Newest
Rating

95 Customers Rated

5 Stars

77% Complete

(87)
4 Stars

6.2% Complete

(7)
3 Stars

0.9% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text-based update system received widespread appreciation, keeping customers informed throughout the repair process. Customer service was frequently highlighted as friendly, courteous, and professional. Several customers mentioned completing repairs ahead of schedule, and many expressed willingness to return or recommend the shop. A small number of customers noted minor concerns around delays and isolated quality issues, which they flagged directly as areas for improvement.

Select to learn more

Service Quality
Timeliness
Communication

"... bumper cover was completed in a perfect manner....it looks like it did when the car was new. The staff were friendly, had good communication, and were professional. We ..." Read more

"The job you did was perfect. My car looked like it just came off the showroom floor. The color match was excellent. I'd definitely recommend ..." Read more

"The quality of work was great. Can't even tell we were in a wreck"

"Easy process from start to finish. Very pleased with how quickly the entire process was, from getting an estimate ..." Read more

"Excellent service, work, and follow up! I will be recommending you!"

"It was ready before I expected. Great service."

"Finished Early!"

"It was a day earlier than expected."

"MANY DELAYS"

"A little late due to the extent of damage done."

"Great job of keeping me informed of everything!"

"The app was awesome. Kept us informed on the progress of our vehicle the whole time."

"I had updates every day and received a quick replay when I sent a question by text."

"Communication. Keeping me informed about progress and completion is very important for me. Good job"

"Five star experience. Great customer service. Kept me updated regarding progress of repair. Would recommend Gerber Collision & Glass without hesitation"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... bumper cover was completed in a perfect manner....it looks like it did when the car was new. The staff were friendly, had good communication, and were professional. We ..." Read more

"The job you did was perfect. My car looked like it just came off the showroom floor. The color match was excellent. I'd definitely recommend ..." Read more

"The quality of work was great. Can't even tell we were in a wreck"

"Easy process from start to finish. Very pleased with how quickly the entire process was, from getting an estimate ..." Read more

"Excellent service, work, and follow up! I will be recommending you!"

"It was ready before I expected. Great service."

"Finished Early!"

"It was a day earlier than expected."

"MANY DELAYS"

"A little late due to the extent of damage done."

"Great job of keeping me informed of everything!"

"The app was awesome. Kept us informed on the progress of our vehicle the whole time."

"I had updates every day and received a quick replay when I sent a question by text."

"Communication. Keeping me informed about progress and completion is very important for me. Good job"

"Five star experience. Great customer service. Kept me updated regarding progress of repair. Would recommend Gerber Collision & Glass without hesitation"

Samuel (Toyota owner) reviewed 9/26/26

Communication is of paramount importance to me. They absolutely nailed it! Personal that care about their job shows a great culture!

Cindy & Mark (Chevrolet owner) reviewed 9/26/26

Excellent job on our 2019 Blazer. Looks brand new again! Got daily updates on the progress of the repair.

Glenn (Toyota owner) reviewed 9/23/26

I am very happy. And I trust them very much. They are the best. You all are the best.

Betty (Ford owner) reviewed 9/17/26

They were the best people to work with. They updated. Me all the time. I would use them again if I ever needed work done on a car.

Sam (Toyota owner) reviewed 9/17/26

Beverly (Buick owner) reviewed 9/17/26

Oliver (Nissan owner) reviewed 9/16/26

Great work; great communication & great customer service.

Could not have been any better!

Lisa (Toyota owner) reviewed 9/10/26

I will absolutely be recommending Gerber Collision to friends and, in fact, already have

Best service I’ve ever had. Amazing communication, knowledge, courtesy and skill.

Amanda (Hyundai owner) reviewed 9/8/26

The team kept us up to date on the progress of the repair. Each time we had a question they we very helpful at explaining the process.

Barbara (Hyundai owner) reviewed 9/7/26

George (Toyota owner) reviewed 9/7/26

I am happy with the result and happy with the customer service.

John (Chevrolet owner) reviewed 9/6/26

Repair work was well done. The communication was also the right level.

Christine (Kia owner) reviewed 9/3/26

10 could be a15

Repair was so good that the the damaged area is unrecognizable from the rest of the vehicle. Amazing!

Communication was excellent. In the future I would suggest being more pessimistic in making completion estimates since finishing ahead of time if much better than pushing the date back a day at a time

John (Mazda owner) reviewed 8/31/26

Gerber Collision is great. Great service. Kept us updated on the progress. We have had them do repairs 2 times and we are very pleased with everything they did for us. Very professional. We will use again if we need to.

I would recommend them to everyone

They did a wonderful job. Very professional and quick. I would greatly recommend Gerber Collision.

Customer service was fantastic

Richard (Acura owner) reviewed 8/31/26

Jim Hudson treated us right about 18 months ago before they sold out to nationwide Gerber in April. Same employees. Excellent service.

I will definitely recommend.

They were professional and did a good job. They even reduced the price on the estimate $1,000 since they didn’t have to do all of the work on the estimate. I probably would have never known if they had not volunteered that information. My 2nd time using them. Great results.

Great customer service.

Luz (Kia owner) reviewed 8/27/26

Chris (Honda owner) reviewed 8/25/26

Looks like brand new

Amazing customer service from Martin and Marissa

Herman (Volvo owner) reviewed 8/25/26

Great work in a reasonable amount of time.

James (Toyota owner) reviewed 8/24/26

Laurie (Honda owner) reviewed 8/24/26

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view more shops in: Fletcher | 28732

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Fletcher (Nc)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Fletcher (Nc)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (113)

95 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0