ABRA - Asheville

4.8 (3,757reviews)
97%
611 Brevard Road,  Asheville,  NC  28806
Bot
Shop AssistantSparkles

In operation 13 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 4:00 pm
Tue 9:00 am - 4:00 pm
Wed 9:00 am - 4:00 pm
Thu 9:00 am - 4:00 pm
Fri 9:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Subaru
Tesla

Reviews (3,757)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Incredible job, no orange peel, no edging of poly anywhere. Thanks awesome paint job

Likely to Recommend

I would definitely recommend Abra to friends and family and if I ever needed the same service, I would return!

Repair Quality

Repairs done quicker than I expected. Body work and blending was done very nicely. Customer service was informative and I appreciated the consistent communication with updates.

Customer Service

For someone who has never dealt with a car repair due to an accident and dealing with the other parties insurance, I appreciated the information. I’m sure you all deal with a lot of people not being aware of this and that and constantly repeated confusion so patience is appreciated in that aspect.

Returned Clean

My Experience

Our primary contact who kept us updated was awesome

Likely to Recommend

Repair Quality

Our contact person was awesome

Customer Service

The communication was WELL beyond expectations

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My contact was always available. He was very nice and kept me updated on the repair. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was great.

Likely to Recommend

Repair Quality

Customer Service

They were very communicative.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Entire experience was fantastic

Likely to Recommend

Repair Quality

Very satisfying experience

Customer Service

All great folks

Returned Clean

Likely to Recommend

Repair Quality

Nathan was very communicative and helpful. Thank you!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did an excellent job on my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

There is enough gold on God's green earth for me to recommend any company associated with this mess

Repair Quality

Not much to say except for a very disappointed. Truck went in with minor damage, 10 grand billed to the insurance company later. Pre-confusion between Ford and The body shop life coordination between the two no one knows what's going on nor can answer questions. Never did see an estimate and what repairs would be there was a temps made to keep me up to date on when completion date would be once I called enough times and caused enough problems. Top it off Asheville Ford which is where I took the truck originally is open on Saturdays but the body shop isn't I didn't take it to a body shop I took it to Ford. Even the payments are made to the body shop and not to Ford. Had to drop everything to pick it up on a Friday evening nearly got home check engine light came on secondary cooling system out of coolant. Trucks out all weekend at least they sent a mobile mechanic out Monday to refill the cooling system. I haven't driven the truck yet but I'm afraid I'm going to get 60 miles down the road it's not the same problem. One thing's for sure regardless I won't be taking it back to Asheville

Customer Service

Read previous comments

Returned Clean

Likely to Recommend

Repair Quality

Nathan was great at working through all the issues and had great patience when dealing with multiple insurance companies

Customer Service

Returned Clean