ABRA - Asheville
In operation 13 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My vehicle looks spectacular and cannot tell it was ever damaged, excellent work!! However, there were some office workers that seemed to have poor attitudes when I asked about the OEM parts statement and wanted to make sure all were within spec or had no issues. Alex was really helpful and returned my call but should be explained up front by any personnel that insurance allows only certain parts and if defective then upgrades should be granted. However, poor attitudes or surly faces doesn't do anything but create a sour experience for the customer who's most likely already upset due to what caused the car damage to start with. Kudos to most of the Abra Team, thank you for the great repair much appreciated!
Customer Service - 2.5/5.0 -
Alex and the procurement lady were great but some other associates seemed annoyed with questions or quick to get defensive when asked about statements prior to signing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, and excellent work.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First class service from first contact to completion and pickup. The service staff and especially my primary contact were competent, friendly and made the whole process very easy. This was second experience with Abra and I will certainly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very responsive staff and well designed communication system.
Returned Clean
My Experience - 5.0/5.0 -
Have used their shop before-per usual, staff knowledgeable/friendly and understanding. Work was completed to perfection/great communication while my vehicle was undergoing repair work. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were perfect, customer service was great, timely and finished before due date. The only thing was the automated msg that our service was finished, we live 1.5 hours away and if we jumped in our car to pick it up imagine how upset we would have been that it wasn’t. Appreciate the quick response back that you needed more time overall very happy and satisfied with Abra.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nathan needs a raise. Guys who do the body work deserve a raise. Quick, professional, and everyone had great attitudes. You could tell they were serious about what they do. 5 star rating from me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair is perfect and I was treated with respect from my first telephone call to schedule the appt through picking up my car. Nathan was superior as well as the woman who scheduled the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When as smooth as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All went well. Repair was quick! Employees are nice and responsive.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car has been in twice in the past year and the quality of work was excellent both times.
Customer Service - 4.5/5.0 -
It’s not always clear what to do or who to talk to upon entering but over staff is friendly