ABRA - Bismarck

4.9 (4,012reviews)
97%
1901 E. Bismarck Expressway,  Bismarck,  ND  58504
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Shop AssistantSparkles

In operation 31 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (4,012)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, expert repairs, and a welcoming, professional atmosphere. Many highlight the exceptional friendliness and professionalism of the entire team, noting that staff go above and beyond to ensure a smooth, stress-free experience. Repair quality receives high marks, with numerous customers delighted to receive their vehicles looking brand new, often with a complimentary interior and exterior detail that exceeded expectations. Timely communication through text updates and proactive calls kept customers well-informed throughout the repair process. Vehicles were frequently completed ahead of schedule, which customers greatly appreciated. A few customers noted areas for improvement directly from their experiences, including occasional delays in repair timelines, missed follow-up calls upon completion, and isolated instances of missed damage or incomplete repairs, reflecting genuine feedback shared by those customers.
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"The customer service & prompt job was the best!!!!!"
"Abra is the best in town, as far as customer service and efficiency no one comes close. Would recommend to anyone!"
"They were SO friendly and went above and beyond to shuttle me to the rental car business when the rental car company would not pick ..." Read more
"Excellent service from the minute I walked through the door to picking up my vehicle. Very satisfied with the ..." Read more
"ABRA ruined the grill on my car and will not take responsibility for it."
"Finished 2 days early. No surprises. Looks great inside and out. Ill always go to ABRA and highly recommend this establishment"
"Done right on time maybe even a little early. Nice clean truck in and outside, updated as it went ..." Read more
"Everyone was friendly and my car was done ahead of schedule"
"Took a lot longer than they said it would. Also would get emails stating it would be done then ..." Read more
"... say about the service I've received, you guys are beyond excellent, I'm shocked at how quickly it got done professionally, I thought I wasn't gonna have my ..." Read more
"Updates through text to include why repair time was extended and completion"
"Love the text updates"
"I got notifications all the time about my cars progress!"
"They didn't keep me updated like he said he would."
"... and helpful. As my vehicle was serviced I would get regular updated regarding the progress! Definitely would recommend Abra!" Read more

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Highly recommended!

Repair Quality

Professionally well done!

Customer Service

Very good kept me informed!

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My Experience

Great service by all!

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Excellent

Repair Quality

Thank you!

Customer Service

There to help, everything ran smoothly.

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My Experience

My Experience

Fantastic job and communication. Couldn’t be more satisfied with how everything turned out.

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My Experience

I like your communication ! Texting updates is genius! Ha

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Quality repair, on time

My Experience

Always the best Workmanship available!!!!!

My Experience

Great jon for a great price. Clear and honest communication.

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Repair Quality

The bumper installation is completely seamless. All sensors work perfectly, alignment is flawless, and the paint matching is perfect with the vehicle...like rolled off the factory floor. If you need body work done right, highly recommend ABRA.

Customer Service

The bumper installation is completely seamless. All sensors work perfectly, alignment is flawless, and the paint matching is perfect with the vehicle...like rolled off the factory floor. If you need body work done right, highly recommend ABRA.

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My Experience

Quality work done on timely basis.

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My Experience

The staff at Abra are the best. They are so helpful and always make my day better even when dealing with issues. Tiffany and Travis were great to work with!

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My Experience

The car looks like new. the attention to detail is simply phenomenal. I'm more than pleased with how it turned out

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If the same problems had occured, abra not sending in the windshield as part of the initial estimate, but someone would have been honest about the mistake this would be a completely different review.

Repair Quality

It's not done yet. Abra forgot to send in my windshield as part of the initial estimate. Now I'm still waiting for the windshield to arrive.

Customer Service

They forgot to include the windshield in the initial estimate and all I received from them was excuses how it wasn't there fault.

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My Experience

Friendly and professional service

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Mechanic forgot to turn rear lights on, a little scary driving. But all in all the service was good.

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