ABRA - Duluth

4.9 (2,865reviews)

98%

(218) 786-9831

109 East Central Entrance, Duluth, MN 55811

98%

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109 East Central Entrance
Duluth, MN 55811

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About ABRA - Duluth

See Photos

109 East Central Entrance
Duluth, MN 55811

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,865)

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2,511 Customers Rated

5 Stars

73.6% Complete

(2110)
4 Stars

9.7% Complete

(277)
3 Stars

2.2% Complete

(62)
2 Stars

0.9% Complete

(27)
1 Star

0.3% Complete

(9)
< 1 Star

0.9% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team receives high marks for proactive communication through texts, calls, and emails, keeping customers informed throughout the repair process. Timeliness is a strong point, with many repairs completed ahead of schedule. Customers also express delight at the unexpected bonus of having their vehicles cleaned inside and out upon return. A small number of customers noted concerns about communication delays, timeline accuracy, and occasional repair quality issues, as reflected directly in their feedback.

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Service Quality
Timeliness
Communication

"Abra went above and beyond! I was delighted to pick up my vehicle, not only repaired, but clean inside and ..." Read more

"Everything was clearly communicated, the repair made my car look like new, the interior was tidier than I gave it to them, and everyone was so ..." Read more

"Awesome customer service. Very happy employees. Quick work. Complete work. Great communication. They went above and beyond for me and im extremely grateful ..." Read more

"Repairs were done quickly, and professionally. I was kept a apprised repeatedly of progress on the ..." Read more

"Excellent service. Friendly and helpful staff. Work completed in a timely manner."

"Actually it was done sooner than the competition date we were given."

"... regularly updated on the progress of the repairs and having the work done about 1 week earlier than expected. The staff were courteous and willing to answer my ..." Read more

"Our car was done very fast. We were treated very well! We were given texts periodically to let us know what ..." Read more

"... appointments were made based on what we were told. Communication and timeliness I would rate a 2 at best and most like would not recommend. We had another ..." Read more

"Two day delay because of additional parts needed"

"I was really impressed by how thorough and communicative the ABRA team was during the whole process. I highly recommend ABRA. This ..." Read more

"Courteous, excellent follow up calls, and texts. I will definitely recommend Abra."

"Communication was awesome. Great customer service especially compared with other comparable businesses. ..." Read more

"Between phone calls and text messages, I always knew what was going on"

"Thanks for the communication and taking care of us."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication