ABRA - Winona

4.9 (1,763reviews)
99%
1111 W. Service Dr,  Winona,  MN  55987
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Shop AssistantSparkles

In operation 115 years, 7 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
GM
I-Car

Reviews (1,763)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the high-caliber repair work, with vehicles returned looking brand new, including impressive interior and exterior detailing that frequently exceeded expectations. The regular text and phone updates throughout the repair process were widely appreciated, keeping customers informed every step of the way. Timeliness was another strong point, with numerous repairs completed ahead of schedule. Customers also valued the seamless coordination of loaner vehicles and insurance paperwork. A few customers noted areas for improvement, including occasional delays, minor detailing inconsistencies, and isolated issues such as unreserved loaner vehicles or small post-repair concerns, all shared directly by customers in their feedback.
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"Very satisfied, friendly professional staff, excellent workmanship!! Would highly recommend"
"I was extremely impressed with the quality of service I received. My car came back looking amazing both inside and ..." Read more
"... everything and were very knowledgeable about the process. They were proactive in their communication—I received regular updates via call and text. I would ..." Read more
"The usual dread of having your car worked on was alleviated with the team at Winona ABRA. Wonderful job."
"My car looks great! Paint was matched perfectly! The staff at Abra were friendly, fast, and professional at every level! Definitely ..." Read more
"Love the quick service, friendly staff and the message updates"
"Great job, fair price and done on schedule."
"They said four days, done in two, looks great!"
"Very quick and nice job done, was very impressed with the work and the communication at Abra! I appreciated their efficiency and timeliness"
"... and great service, truck looks like new and I was very impressed how quickly I got it back despite quite a bit of damage" Read more
"Was the best service and communication I have ever had with any repair shop or even most other business. ..." Read more
"Communication was the best I have ever experienced. Great Job Team..." Read more
"I received regular updates and knew what was going on every step of the way."
"You guys did a great job with everything! We appreciated the communication back and forth, being kept in the loop!"
"Very nice to get the text updates on progress"

My Experience

Professional service on a daily basis. Your text updates were much appreciated!

My Experience

Likely to Recommend

Repair Quality

Good job,nice detail work

Customer Service

Returned Clean

My Experience

Abra did great work on the repairs on my car. Would recommend and use them in the future!

My Experience

My Experience

You will be my first choice.

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Returned Clean

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My Experience

Muy bien hecho el trabajo.. muchas gracias

My Experience

Our experience at Abra was very positive! They were very professional and always very helpful. We received weekly updates and they did a great job of answering our questions and keeping us in the the loop. We have been very impressed with everyone we have come in contact with at Abra.

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My Experience

Great experience, Justine was amazing and on point. The estimate was very close to the final price. No surprises. Excellent customer service.

Likely to Recommend

Repair Quality

Very satisfied with overall friendliness, experience, care, and transparency.

Customer Service

The receptionist was welcoming, helpful and supportive. And the assigned agent was amazing!

Returned Clean

My Experience

Excellent job done by very professional people.

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the fast job.

My Experience

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My Experience

Loved the communication. Great job repairing the damage.

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

Repairs were completed very efficiently and customer service was excellent.

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My Experience

From estimate to drop off to pick up the entire process was smooth and efficient. The level of customer service went above and beyond. The communication and updates were very appreciated. I’m so thankful my insurance has Abra as a recommended place!

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Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm satisfied except for the used razor blades and abrasive sheets laying in the truck bed. And that the tail gate seal is missing.