Caliber - Winona

4.9 (326reviews)
98%
1201 Breezy Ln,  Winona,  MN  55987
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (326)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles looked brand new upon return. Repair work was frequently described as excellent, professional, and thorough. A recurring highlight was the unexpected interior and exterior cleaning of vehicles, which delighted many customers. Communication throughout the repair process received strong praise, with customers appreciating regular text and email updates. Many repairs were completed ahead of schedule, and when delays occurred due to parts availability, customers noted they were kept well-informed. A few customers mentioned minor issues such as delays or small follow-up visits needed, but these were largely attributed to parts availability rather than workmanship. Overall, customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"INCREDIBLE! My car looks brand new on the outside as well as in the inside! The staff is amazing, very helpful! Communication ..." Read more
"The repair was great, but also the Jeep was immaculate when we picked it up when it was finished. Greatly appreciated. The turn ..." Read more
"Super satisfied not only is she good as new but they cleaned my car SO nice my friends and coworkers were telling me it looks ..." Read more
"Start to finish, totally professional and caring experience; Id never go elsewhere!"
"The repair was perfect except for one very small flaw in the paint or clear coat which has a ripply effect when viewed ..." Read more
"Vehichle was repaired and done before expected date. Looks just like new and was kept updated by email ..." Read more
"... it up when it was finished. Greatly appreciated. The turn around time was so quick, well within the estimated time to repair. Great business." Read more
"... confident leaving my vehicle in such good hands. It was ready almost 2 weeks ahead of schedule. Sadly I had borrowed a vehicle from my parents to ..." Read more
"I expected the work to take about a week and a half, but it was ready in just a few days!"
"Very friendly and helpful. We were very pleased to have it back before the scheduled estimate."
"... vehicle in and repaired quickly after I was rear-ended. I really appreciated the text updates throughout the process, which kept me informed every step of the way. The ..." Read more
"I was kept in the loop on repairs, communication was excellent"
"... done before expected date. Looks just like new and was kept updated by email throughout process. Would definitely recommend and my wife says after ..." Read more
"Excellent communication on expected finish of the work. What was being worked on and reason for any delays."
"Job well done and your communication during the process was much appreciated"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you so much the paint job was perfect I will always bring my cars to your shop

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly and prompt staff! Organized and open communication.

Customer Service

Really great people.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff was very helpful during an extremely stressful time

Customer Service

The staff went the extra mile during an extremely stressful time

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done and your communication during the process was much appreciated

Likely to Recommend

Happy with your company

Repair Quality

Work done very well

Customer Service

Staff was helpful, friendly and communicative

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone and everything was wonderful! My car looks great.

Likely to Recommend

Repair Quality

I am so happy with my car! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They where fast efficient and kept us updated through out the hole thing.

Likely to Recommend

Repair Quality

They were fast and efficient

Customer Service

They where nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The team was amazing! From my first phone call asking about their service to getting my repairs done the team was amazing! When I picked up my car it looked amazing and I would tell anyone to get their car fixed there.

Customer Service

Everyone I worked with and spoke with was so kind. They took the time to explain things and help me.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

From start to finish the communication was wonderful. The vehicle turned out very nice.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I’m very pleased with the repairs they made to my CRV. My car was damaged in an accident & they made it look brand new. I would recommend them to anyone looking for knowledgeable & professional work done on their vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The ladies at the front desk were so reassuring and all truly so capable of helping us with of our Trucks needs! Clearly, the people in the back of the body know what they’re doing as well. We are so happy with our truck and the way it looks! Thank you Caliber!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly and great to work with. Keep me informed as to how far along they were.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me up to date on the repair and was finished in the time expected. Very nice employees, all of them. Would Definetly recommend!

Likely to Recommend

Repair Quality

Excellent repair on extra work requested on scratched rear panel

Customer Service

Amazing customer service and friendly employees. Always kept up to date on repairs.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

folks were easy to work with and did amazing work.

Repair Quality

My truck looks brand new

Customer Service

all persons I encountered were friendly and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

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