ABRA - Winona

4.9 (1,829reviews)
99%
1111 W. Service Dr,  Winona,  MN  55987
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Shop AssistantSparkles

In operation 115 years, 7 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
GM Basic
I-Car

Reviews (1,829)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, outstanding communication, and impressive repair results. Many highlight that vehicles were returned looking brand new, with repairs completed to a high standard and paint matching described as excellent. A standout positive noted across numerous reviews is the complimentary interior detailing, which frequently exceeded expectations. Communication via text and phone updates throughout the repair process was widely appreciated, with customers feeling informed at every stage. Timeliness was another strength, with many repairs completed ahead of schedule. A few customers noted areas for improvement directly from their experiences: occasional delays due to parts availability, minor detailing oversights, and isolated post-repair issues such as brake light malfunctions and sensor resets. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"I was extremely impressed with the quality of service I received. My car came back looking amazing both inside and ..." Read more
"They did a great job. The body looks brand new and the paint was blended very well! Very grateful for their communication and speed ..." Read more
"Bodywork is fantastic. In workingreplacing drivers side sill however, power was interrupted to the brake ..." Read more
"Very satisfied, friendly professional staff, excellent workmanship!! Would highly recommend"
"I was informed every step of the way. I felt that they went above and beyond what they needed to make sure that my experience was the best."
"It was done in two days when the shop projected a week. The bill was lower than the estimate by a couple ..." Read more
"The availability and how quick the repair was done was AMAZING! I got into an accident 2yrs ago and used Sugarloaf ..." Read more
"Efficient staff. Quality work. Completed ahead of projected schedule"
"Was surprised how fast they got my car in and out, very fast and did a great job, thank you so much."
"Took a day or two longer than 1st told. But they did an excellent job. Would definitely bring any vehicle ..." Read more
"... vehicles to abra for every repair because they are trustworthy with their words and services!" Read more
"... were very knowledgeable about the process. They were proactive in their communication—I received regular updates via call and text. I would absolutely recommend them ..." Read more
"Communication was the best I have ever experienced. Great Job Team..." Read more
"You guys did a great job with everything! We appreciated the communication back and forth, being kept in the loop!"
"... level of customer service went above and beyond. The communication and updates were very appreciated. Im so thankful my insurance has Abra as a recommended ..." Read more

My Experience

Exceptional customer service and very thorough with the inspection and work performed. Extremely pleased with the entire process!! Thank you for the great service!!

Likely to Recommend

Repair Quality

Excellent customer service and very helpful

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Returned Clean

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Repair Quality

Well done! Great team!

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

The reason I said 9 is because I think Everyone should ALWAYS strive to do better.

Customer Service

Very satisfied

My Experience

Excellent service - nice new loaner - friendly people

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Repair Quality

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Returned Clean

My Experience

Abra has exceptional customer service. They were super friendly and communicative all through the process. It did take some time, but I’d say they pushed it along as quickly as they could. My car feels back to new. Everything on hood and windshield repair looks great so far.

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Repair Quality

Abra was great! They were friendly, communicative all the way through the process- updates every few days once repairs started. I’d recommend!

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Returned Clean

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Repair Quality

Excellent work and very thankful for the coordination with the rental car company

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My Experience

It was completed sooner than I expected. Staff was friendly, kept me informed of the progress. Car appears shiny and clean on the outside, even looks like the inside was cleaned.

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Absolutely 💯

Repair Quality

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Returned Clean

My Experience

My car looks brand new, thank you all so much!!!

My Experience

I appreciated the communication throughout the whole process. Everybody was very friendly.

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Returned Clean

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It was done in two days when the shop projected a week. The bill was lower than the estimate by a couple of hundred dollars.

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My Experience

They did a very nice job. The vehicle looks brand new. They also cleaned the inside which I am happy with. Never have time to do it. Also the inside windshield would always have a film on it now it is gone. He also made a personal call , not always by text. That was a nice touch! If something happens to the vehicle again I would not hesitate to go back. Again a job well done.

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Repair Quality

They did a very good job on my vehicle.

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Returned Clean

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My Experience

Everyone was very professional & extremely helpful.

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Returned Clean