Sugarloaf Ford

4.8 (91reviews)
96%
1222 W Service Dr,  Winona,  MN  55987

In operation 49 years.

Our Auto Body Shop has been providing full-service auto body repair in Winona, MN since 1977. Sugar Loaf Ford Lincoln is the only Ford Certified Collision Center in Winona County. Our staff is carefully selected to ensure we have the best-qualified technicians in our market that are experienced in dealing with all facets of auto repair.. They are ready to answer your questions and address your body shop needs. Use our online form to schedule an appointment or contact our body shop if you have any additional questions.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (91)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently commended for being professional, friendly, and genuinely customer-focused. Communication throughout the repair process is highlighted as a strong point, with customers appreciating being kept informed on parts availability and progress. Timeliness is another recurring positive, with several vehicles completed ahead of schedule. Customers also appreciate thoughtful extras such as vehicle cleaning, loaner cars, and going above and beyond on minor fixes at no charge. A small number of customers noted areas for improvement, including better follow-through on warranty concerns and more consistent mid-repair updates, as shared directly in their feedback.
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"Above and beyond effort from the team. Great work"
"Amazing and friendly staff, excellent repair! Best repair shop in Winona!"
"... Loaf did a great job. My vehicle looks great and the attention to detail was awesome. Thank You!" Read more
"I was impressed with the customer service and the quality of work. I would recommend them as a best in class auto repair ..." Read more
"Is totally dissatisfied"
"Yes, my vehicle was ready a full week before the promised completion date. I was pleasantly surprised by how quickly everything ..." Read more
"They went above and beyond to get my vehicle finished and back to me quickly! The whole crew is very efficient and well organized! ..." Read more
"Speedy body repair, helpful staff, and they finished the job on time. They also had a loaner for me which ..." Read more
"... between scheduling repair and finish date but the repairs were completed before the estimated date so we were satisfied." Read more
"... FORD did a great job completing the task at hand. Timely, friendly, and professional." Read more
"... will bring back for that so great job all around and repair updates as things progressed were given thanks a lot" Read more
"Went above and beyond to make sure things were communicated with me and got all of my issues addressed!"
"Great communication"
"I didnt receive updates in between scheduling repair and finish date but the repairs were completed before ..." Read more
"... Everybody was personable and did not feel rushed and they gave me sufficient time to answer my questions and make me feel welcome. Highly recommend. When ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service quick turnaround

Customer Service

Great ppl

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Great experience

Repair Quality

Above and beyond effort from the team. Great work

Customer Service

Returned Clean

My Experience

Great place to do business, Bill is very pleasant and professional. Thanks so much for getting me in and taken care of in a timely manner.

Likely to Recommend

Repair Quality

Perfect job every time, thanks Sugar Loaf Ford.

Customer Service

Excellent!!!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Wonderful and good customer services

Returned Clean

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Repair Quality

Bill and Team took care of everything for me on my body repair.

Customer Service

Returned Clean

My Experience

The experience was awesome from the beginning to the end. Everybody was personable and did not feel rushed and they gave me sufficient time to answer my questions and make me feel welcome. Highly recommend. When their job was finished they excelled at presenting the vehicle to me and were very friendly the entire time.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Is totally dissatisfied

Customer Service

Returned Clean

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Repair Quality

Great customer service

Customer Service

Returned Clean

Likely to Recommend

I told my family how much I liked the job Sugar loaf did that my sister wants to go their if her car ever gets damaged.

Repair Quality

The repairs were great and doing repairs on my other dent in front without charging plus the other small things you did was so appreciated.

Customer Service

Everybody were very nice

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and knowledgeable staff, excellent repair! Best repair facility in Winona!

Likely to Recommend

Repair Quality

Amazing and friendly staff, excellent repair! Best repair shop in Winona!

Customer Service

Amazing and friendly staff, excellent repair! Best repair shop in Winona!

Returned Clean

Likely to Recommend

Repair Quality

Did a great job with the body work on my car! Very happy with how it came out great and they made quick time of it once it was brought in too.

Customer Service

Went above and beyond to make sure things were communicated with me and got all of my issues addressed!

Returned Clean

My Experience

Bill was very helpful and his customer service skills were outstanding!

Likely to Recommend

Repair Quality

I would rate my overall satisfaction a 10. The quality of the repair exceeded my expectations—the work was completed professionally, everything looks flawless, and my vehicle feels like new again. I truly appreciate the attention to detail and excellent service.

Customer Service

I would rate my satisfaction a 10. Bill and his assistant provided outstanding customer service throughout the entire process. They were professional, friendly, and kept me informed every step of the way. They made the experience smooth and stress-free, and I truly appreciate their dedication and care.

Returned Clean

Likely to Recommend

Repair Quality

I was impressed with the customer service and the quality of work. I would recommend them as a best in class auto repair service.

Customer Service

Likely to Recommend

Yes, I would recommend a friend coming to you guys to have my car fixed

Repair Quality

Thank you very much for the wonderful job

Customer Service

Perfect

Returned Clean

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Repair Quality

Customer Service

Bill was the best

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They went above and beyond to get my vehicle finished and back to me quickly! The whole crew is very efficient and well organized! Thank you so much for the great service!

Returned Clean