ABRA - Bismarck

4.9 (3,972reviews)
97%
1901 E. Bismarck Expressway,  Bismarck,  ND  58504
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Shop AssistantSparkles

In operation 31 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S

Reviews (3,972)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, professional, and often exceeding expectations. Many highlight that vehicles were returned looking brand new, with the added bonus of thorough interior and exterior detailing that frequently surprised and delighted customers. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process, keeping them informed every step of the way. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly from their experiences, including occasional delays, missed repair items, and inconsistent follow-through on communication commitments, but these were notably in the minority. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
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"ABRA ruined the grill on my car and will not take responsibility for it."
"Headlights one dim, one bright. Fog lights one pointed up and one down. AC not working. Was told by Abra ..." Read more
"ABRA did a beautiful job fixing my vehicle and they returned it to me so clean. I will keep ..." Read more
"Excellent service from the minute I walked through the door to picking up my vehicle. Very satisfied with the ..." Read more
"Abra is the best in town, as far as customer service and efficiency no one comes close. Would recommend ..." Read more
"They were courteous and complete in my repair. It was done when they said it would be done. As far as I can tell, it was done perfectly."
"Everyone was friendly and my car was done ahead of schedule"
"... I've received, you guys are beyond excellent, I'm shocked at how quickly it got done professionally, I thought I wasn't gonna have my car back for atleast ..." Read more
"I thought the repairs took to long otherwise I was very pleased with the experience. Thanks"
"Finished 2 days early. No surprises. Looks great inside and out. Ill always go to ABRA and highly recommend ..." Read more
"I was kept well informed throughout the entire repair process with regular updates as information became ..." Read more
"Updates through text to include why repair time was extended and completion"
"They didn't keep me updated like he said he would."
"I got notifications all the time about my cars progress!"
"Communication and professionalism was exceptional. I think window replacement is okay, I just got vehicle ..." Read more

Likely to Recommend

Nothing but good vibes & happy with ABRA

Repair Quality

Totally happy with my first experience living in Bismarck have to have my hail damaged car fixed. Just waiting for the last chrome to come in to get it finished completely.

Customer Service

Absolutely was so awesome helping through what the American Family Claims Adjustor had told me. Very friendly & caring about getting me in quickly

Likely to Recommend

Repair Quality

Very happy, they got it done fast, worked with insurance well and did great job on hail damage.

Customer Service

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Repair Quality

Great people, great work!!!

Customer Service

Returned Clean

My Experience

This is a very talented team. My truck looks really good and I can tell it was thoroughly detailed. I’m very happy with the work provided by Abra-Bismarck.

My Experience

Outstanding customer service beginning to end.

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Repair Quality

Customer Service

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Repair Quality

Front desk staff are wonderful! Extremely friendly and helpful!

Customer Service

Returned Clean

My Experience

Soooo impressed with the customer service. From my initial estimate to inquiry calls to my vehicle pickup today … everyone I spoke to and/or interacted with was more than nice.

Likely to Recommend

Can’t say enough good things.

Repair Quality

I would do ads for you … great customer service.

Customer Service

Some of the best I’ve ever experienced.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Good job!!

Customer Service

My Experience

Everyone at ABRA were so friendly and accommodating! I couldn’t have been more pleased! Thank you!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Fast good work. Looks like new.

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Repair Quality

They did a great job. Looks like new! They worked fast but meticulously. Personable and efficient.

Customer Service

Returned Clean

My Experience

It was a great experience. The customer service was wonderful. There was a lot of communication on the progress which I really appreciated. Overall, a great experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

ABRA ruined the grill on my car and will not take responsibility for it.

Customer Service

They are not willing to take accountability for it.

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Repair Quality

Customer Service

My Experience

Your staff has always done great by me. Honestly, if you have an incentive for them, please give it to them. I forgot his name but one that ordered parts is great.

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Repair Quality

Customer Service

Returned Clean

My Experience

You have fixed several of my cars and I have always been over the top satisfied. The workmanship and excellence is so appreciated. As I was in the Enterprise Rental returning my rented car, two other woman were using you auto body shop, one on Bismarck and one in Mandan. That told me your name is well known. Working with Travis was a delight. Hats off to you and the team.

Likely to Recommend

Yes, indeed.

Repair Quality

It was a great experience, knowing I would have the best company taking care of my car.

Customer Service

Returned Clean

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Repair Quality

Customer Service