ABRA - Bismarck

4.9 (3,932reviews)
98%
1901 E. Bismarck Expressway,  Bismarck,  ND  58504
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Shop AssistantSparkles

In operation 31 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S
Tesla
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Reviews (3,932)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting exceptional repair work that left vehicles looking brand new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return is repeatedly cited as a delightful surprise. A few customers noted areas for improvement directly from their experiences, including occasional delays in part availability, inconsistent proactive communication when parts arrived, and isolated concerns about vehicle condition upon return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent service from the minute I walked through the door to picking up my vehicle. Very satisfied with the ..." Read more
"... of the progress and treated like we were important.The work was excellent and we are very satisfied." Read more
"Service was quick and beautifully done! Damage looks good as new, you'd never know someone hit me. Grateful for the friendly team and amazing service! ..." Read more
"Excellent paint match and detail with repair to my Camrys front bumper"
"Again. Car came back broken. Service engine light and pre collision not working"
"They were courteous and complete in my repair. It was done when they said it would be done. As far as I can tell, it was done perfectly."
"Everyone was friendly and my car was done ahead of schedule"
"My vehicle was completed on time, exactly as promised."
"Finished 2 days early. No surprises. Looks great inside and out. Ill always go to ABRA and highly recommend ..." Read more
"... I've received, you guys are beyond excellent, I'm shocked at how quickly it got done professionally, I thought I wasn't gonna have my car back for atleast ..." Read more
"... wonderful. Abra took care of everything for us and kept us updated all the way. We didnt have to worry about the back and forth with our insurance company." Read more
"Communication and professionalism was exceptional. I think window replacement is okay, I just got vehicle ..." Read more
"They didn't keep me updated like he said he would."
"Love the text updates"
"Rep was hard to reach and then not very friendly after we were able to connect. Rep was hard to reach. ..." Read more

My Experience

From the time I dropped it off to the time I picked it up everyone I dealt with was great. I picked up a much cleaner truck than what I dropped off.

My Experience

Team was very helpful during the entire process and took the time to answer my questions.

My Experience

My car was done so much sooner than quoted. It looks like a great job. Most of all it was cleaned up on the inside. It was such a nice surprised. I am totally happy with the job ABRA did and the friendly atmosphere.

My Experience

Everything went smooth and hastle free! We even got the car back a day earlier than scheduled!!

My Experience

Everyone was great.

Likely to Recommend

I have already recommended abra to a coworker that is needing similar repair work done.

Repair Quality

I was Very satisfied with the work.

Customer Service

Everyone I dealt with were very professional and courteous.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great repair. Looks factory!

Customer Service

Great service! Tiffany is the best!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Vehicle looks good and was delivered early

Customer Service

Very good service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was handled in a very orderly and professional manner. I will definitely recommend Abra to anyone.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you so much for everything, from start to finish! Highly recommend ABRA! :)

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great Job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tommy was matchless in his help. Just outstanding. Give him a raise, substantial.

Likely to Recommend

Tommy was as good/better as it gets. The phone lady was equally matchless. Just very impressed.

Repair Quality

Tommy rules. Exceptional big time

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I say I am completely satisfied but have only driven a couple miles. I think you should ask this question a few weeks after the repaired vehicle is home.

Likely to Recommend

It is our go-to place. Unfortunately, my family has a little too much experience.

Repair Quality

Looks like new

Customer Service

Really nice people - it is our go-to shop

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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