ABRA - Dubuque

4.7 (3,020reviews)
94%
3400 Center Grove Dr.,  Dubuque,  IA  52003
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Shop AssistantSparkles

In operation 68 years, 29 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body apart. When you choose ABRA for your auto body repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (3,020)

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Repair Quality

We took our car to a couple of locations for an estimate and ABRA was right in line with what the other locations quoted us. The ease of not being the one to contact the insurance company (letting ABRA take care of all of that) was worth more than I can express. Staff was always kind, knowledgeable and approachable. Hopefully, I won’t need their services anytime soon…but if I do, I would go straight to them every time!

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We are waiting for a call back. My husband called two days ago because something is still wrong with our car and no one has called us back

Customer Service

Chad our estimator no longer works there well no wonder he didn’t get back to my emails I sent.

My Experience

Thank you to the team at ABRA Auto Body for taking such great care of my car! I truly appreciate your help, professionalism, and consistent updates throughout the entire process. You made a stressful situation much easier, and I’m grateful for the excellent communication and customer service. Thank you again for everything! Highly recommend!

My Experience

This is the second time I have used ABRA and both time the work has been excellent, done fast and correct.

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💯 recommend!

Repair Quality

My truck had pretty bad front end damage from hitting a big Whitetail deer. They guess it would be close to a month till I got fixed and I got a call in two weeks that it was done! Everything looks great!

Customer Service

Quick service and easy to deal with!

Returned Clean

My Experience

The repairs were done to perfection and the new paint blends right in with the old.

My Experience

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Repair Quality

The whole experience was great! It was totally "no hassle", fast, and done perfectly. You can certainly tell why they are a preferred repair place. Everyone there is top notch.

Customer Service

The people I worked with at Abra were wonderful! They handled all the paperwork for the insurance company. They kept me informed about my repair with texts and a really neat app.

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My Experience

Absolutely great experience. Chad was wonderful. So grateful.

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All good

Repair Quality

Chad was awesome

Customer Service

Chad was awesome

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My Experience

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Customer Service

Could give some information on where things are on the loner vehicle although there was a manual in the car

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The service was exceptional, and all of Abra’s employees that I interacted with were professional and courteous.

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My Experience

John is the absolute best! So pleased with the repair.

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John is the absolute best.

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Customer Service

The final result of repair is excellent, although it took 4 weeks for the repair to be completed. I had to phone and ask rather than being informed as to why the completion date was being extended multiple times.