ABRA - Dubuque
In operation 68 years, 29 years at this location.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body apart. When you choose ABRA for your auto body repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Mr. Rick Kelly did an awesome job for us. The repair was done timely and our car looks like new. Very professional organization. We highly recommend Abra.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
We have had wonderful experiences at ABRA. But this one was less than wonderful as we have had to bring it back twice related to the repairs not being fully completed
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Tim did a good job trying to keep me up to date with the progress and delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process, helpful staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work needed done was completed efficiently. Abra did not have any “loaner” vehicles available which was pretty inconvenient, but like I said, it only took about 5 business days to get the work done, which originally was estimated to take about 15. I was informed through text on each step being taken, which was excellent. When I picked up my vehicle I was just given my keys & told to find my car in their lot. I would have liked them to go over what work was completed, but no big deal. I was happy with the work & the timeframe.
Customer Service - 3.5/5.0 -
The texts were great. No loaner car or explanation of work completed was not great.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abra does a great job making sure that the vehicle looks like it did if it was brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service great communication very polite very respectful
Likely to Recommend - 5.0/5.0 -
No concerns
Repair Quality - 5.0/5.0 -
Great customer service, very polite and respectful and great communication
Customer Service - 5.0/5.0 -
No concerns
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
On the fence if I would. Possibly if the communication was better and if Kelly wasn’t so rude.
Repair Quality - 4.0/5.0 -
Looks good.
Customer Service - 4.0/5.0 -
Kelly was very rude during this process. From setting up the appointment to dropping it off to paying for the vehicle. I would say another thing is communication and making sure texting the right customer. My parents are the account holders of my insurance but I physically made the appointment plus brought it when I did the appointment.