ABRA - Dubuque
In operation 68 years, 29 years at this location.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body apart. When you choose ABRA for your auto body repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service great communication very polite very respectful
Likely to Recommend - 5.0/5.0 -
No concerns
Repair Quality - 5.0/5.0 -
Great customer service, very polite and respectful and great communication
Customer Service - 5.0/5.0 -
No concerns
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
On the fence if I would. Possibly if the communication was better and if Kelly wasn’t so rude.
Repair Quality - 4.0/5.0 -
Looks good.
Customer Service - 4.0/5.0 -
Kelly was very rude during this process. From setting up the appointment to dropping it off to paying for the vehicle. I would say another thing is communication and making sure texting the right customer. My parents are the account holders of my insurance but I physically made the appointment plus brought it when I did the appointment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and prompt.
Customer Service - 5.0/5.0 -
Extremely kind and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Fast service Friendly people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Inside my car was filthy. Driver side floor mat was complete mess. Chair was stained with dirt and door was covered with dirt. Obviously who ever worked on my car was not very careful on keeping my car clean. I could not believe what I witnessed when I opened my driver side door. It was very unprofessional to not clean my car after work was done
Likely to Recommend - 3.5/5.0 -
Inside of my car was filthy.
Repair Quality - 3.0/5.0 -
I was not pleased with how dirty inside of my car was when I went to pick up.
Customer Service - 4.0/5.0 -
Happy with customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quality work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Vehicle was in shop for 50 days. Vehicle released to me with kink/ dent in fender. Multiple loose fasteners under passenger seat. Only had vehicle back for 2 days, so may find additional items.
Customer Service - 2.5/5.0 -
I initiated nearly every communication. I was calling weekly to receive updates as I was not getting anything from them.