ABRA - Durango
In operation 14 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Jonathan, our service provider in Durango, was excellent. He kept me well-informed on the status of the repairs. And he, along with office staff, worked really well in coordinating the rental car.
My Experience - 5.0/5.0 -
Very pleased with the service and communication throughout the process!
My Experience - 0.0/5.0 -
It took WAY too long to repair (~6 weeks). Work looks great. Cost was as expected. Time in shop was just under 8 weeks on the calendar. I regret not leaving it in Denver for repairs. The rental car costs would have been the same or less and I suspect the total time shorter.
My Experience - 5.0/5.0 -
You did an excellent job but it took 7 weeks to finish
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already been recommending ABRA to my friends.
Repair Quality - 5.0/5.0 -
Excellent work and was completed quickly. My car was nice and clean on the outside and the inside when I got it back. It’s like a brand new car! The ladies in the office were very nice too. I highly recommend ABRA.
Customer Service - 5.0/5.0 -
Excellent customer service!
My Experience - 0.0/5.0 -
Still missing one part. Contact Brenda for info.
My Experience - 0.0/5.0 -
I thought we had agreed that my Tacoma would be detailed after the repairs. But it was only basically cleaned on the inside. Plus you guys didn't remove the masking tape Safelite had put on the windshield.. windshield was replaced the day before I brought it in to have the rear slider fixed. Which you guys knew. Now it's me and rubbing alcohol 😕 The repairs themselves look good..rear glass with body panel repair and fixing my tweaked passenger side front bumper. But I was hoping to see what the truck would look like after a professional detail. It's not a pavement princess and has branch scratches along the sides. Still, I had asked for the full detail and it didn't happen. Could of been miscommunication between me and Shayanne...but kinda bummed never the less. I also had my girlfriend's Audi A8 detailed today by you guys..via Josh. It turned out fantastic. But as I was driving it home, I was thinking maybe you guys put more attention to a high end sedan and kinda just...meemh my off-road Tacoma.
My Experience - 5.0/5.0 -
Everyone was friendly and helpful, very satisfied with the way they fixed my car. Picked it up in beautiful condition.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took 7 weeks to get car back. People were very nice. Just too long waiting on parts.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Was told is get an update 2 times a week. I didn't get any update unless I called
Returned Clean
My Experience - 5.0/5.0 -
They did a amazing job. I am very happy.
My Experience - 0.0/5.0 -
The quality of the work was great, but the time and scheduling seemed way too long.
Likely to Recommend - 4.0/5.0 -
With a caution that it will be much longer than expected.
Repair Quality - 4.5/5.0 -
The quality of the repair was great.
Customer Service - 4.0/5.0 -
Customer service was ok but updates on progress and delays could have been better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication and service were so good. It made the repair process easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were completed on time and well done. Your front office staff are terrific. Interacted mostly with Brenda. She’s a jewel.