ABRA - Durango

4.5 (3,892reviews)
90%
1200 Carbon Junction,  Durango,  CO  81301
Bot
Shop AssistantSparkles

In operation 14 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,892)

My Experience

Happy

My Experience

I took my car 8-7-2026. It is still there. I have been paying out of pocket for my rental. I also have been getting conflicting messages & zero communication other then text messages that I find to be incorrect.

My Experience

My Experience

Rich was very personable and really seemed to understand my situation. He kept in touch with me throughout the project, I was very happy with the service I received from both Rich and ABRA!

My Experience

Abra was a joy to work with. Knowledgeable Staff and very responsive with questions or concerns. They made a promise and over delivered. Plus they answer their phone with a real person. Love that!!

My Experience

Everyone was professional and knowledgeable about my problem.

Likely to Recommend

Repair Quality

Abra got my 4RUNNER in very quickly, estimate was provided and updates provided in a timely manner professional manner.

Customer Service

Greeted professionally and treated in the same manner throughout the process.

Returned Clean

My Experience

Rich and the team were great. I’ve used Abra a couple times and I’m consistently pleased.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Only problem was I never got a hold of anybody, I was always put on a callback list and never got to speak with anyone the 4 weeks my vehicle was there. I had to get updates thru my insurance adjuster. It was frustrating.

Returned Clean

My Experience

GREAT work !! Outstanding craftsmanship !! Many thanks !!

My Experience

Abra communicated my vehicles repair process, was kind when repeat explanations were requested, and they stayed in communication throughout my entire experience. From the first phone call I made to Abra about a quote for my car, to the last call to arrange pick up I felt confident my car was in good hands. Thank you Abra. My car is repaired and insurance is covering their part.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, great repairs, all staff was extremely helpful and nice. Shyanne was very personable and helpful through the whole process

Likely to Recommend

Repair Quality

Looks great and paint matches very well

Customer Service

Shyanne was super professional and personable. Everyone in the office was very friendly and attentive

Returned Clean

My Experience

Thank you for your good service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The employees at Abra went above and beyond to get my car fixed and returned to me in a timely manner, and were very approachable and kind throughout.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved the car was finished a day early and the great cleaning job. The job looks great as well! Thank you!

My Experience

The process was quick and easy. Thanks for your help.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brenda kept me well informed on the progress on my car. I appreciate her more than I can say.

Likely to Recommend

Repair Quality

Brenda kept me informed on material problems causing delays to repairs .

Customer Service

Very nice helpful folks at the front counter.

Returned Clean