Doug's Auto Body

5.0 (755reviews)
100%
56 Davidson Creek Rd,  Durango,  CO  81301
Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (755)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting professional workmanship that makes vehicles look like new. Communication stands out as a major strength, with customers appreciating regular updates, prompt responses, and clear explanations throughout the repair process. The team is frequently described as friendly, helpful, and accommodating. While some repairs experienced delays due to parts availability, customers appreciated being kept informed and many projects were completed ahead of schedule. The shop demonstrates strong commitment to customer satisfaction by going above and beyond expectations.
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"... another shop that had to cancel several jobs at once. They were quick, clear, and did an amazing job on the repair. I wont go anywhere else to get my ..." Read more
"Dougs went overabove to take time to re-order supplier's defective parts and install to perfect match and ..." Read more
"The repair is perfect, we can't tell where the damage was."
"My car looks like a new car now. The team at Doug's were fantastic! Friendly, answered all my ..." Read more
"Best body shop in town! Reliable, fair and fast service to get you back on the road!"
"Ahead of time. Greatly appreciated!"
"I asked it to be ready on a specific date and it was ready before!"
"Ready right on time!"
"Right on time! Maybe before."
"We thought the process would take two weeks and the vehicle was there for 3 weeks. That was hard ..." Read more
"Again, excellent communication throughout!"
"Excellent communication from beginning of process to end."
"Great customer service and communication as well as impeccable work. Thanks you guys!"
"Excellent updates!"
"But they kept me informed. Great communication!"

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Repair Quality

Customer Service

Returned Clean

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I could not possibly wish for better service or quality. I wish more businesses were like this.

Repair Quality

All aspects of the service were perfection. Friendly, competent, quality service.

Customer Service

Returned Clean

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Repair Quality

Great job fixing my car! My only complaint is that the initial estimate of time-to-fix was approximately a month off. I know there are always unforeseen issues and Doug's did a great job of communication overall, and a great job of dealing with all the various sublets and insurance matters. Overall we were pleased.

Customer Service

Returned Clean

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For sure my first choice for any repairs

Repair Quality

Customer Service

Thank you Jason and team!

Returned Clean

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Repair Quality

Repair done well, in a timely way, and friendly…

Customer Service

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Repair Quality

This has been the best experience we've had with an auto body shop. Very curious and prompt with excellent service. Highly recommend them!

Customer Service

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Customer Service

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Repair Quality

Car repair looks great! I have not washed it since repair, so can not comment on paint quality. One detail that was missed will be resolved immediately. Thank you Doug’s auto body

Customer Service

Returned Clean

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Repair Quality

Very professional, great work and a great experience

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Repair Quality

Customer Service

Great communocation!

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Repair Quality

Thanks for the great work!!

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Repair Quality

These folks worked through their weekend to make sure I had my vehicle for work the following week. They are very kind and attentive, and they do great work. Thank you all!

Customer Service

Returned Clean

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Yes and yes!!

Repair Quality

Absolute the best repair job we could have hoped for. Professional, communicative and nice to work with for the repair of our damaged Tahoe. Highly recommend their services.

Customer Service

Great service

Returned Clean

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Repair Quality

Finished work looks great, rear gate work smoothly. All is well

Customer Service

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Repair Quality

Dougs went over/above to take time to re-order supplier's defective part(s) and install to perfect match and alignments while communicating issues!

Customer Service

Again, Doug's personnel went over/above to maintain communication and satisfy this customer throughout!

Returned Clean

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Returned Clean