Doug's Auto Body

5.0 (781reviews)
100%
56 Davidson Creek Rd,  Durango,  CO  81301
Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (781)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently described as friendly, professional, knowledgeable, and caring. Communication stands out as a key strength, with customers appreciating timely updates, clear explanations, and prompt responses. Many highlight the shop as their go-to choice and enthusiastically recommend it to others. A few customers noted repairs took longer than initially estimated or that parts delays extended timelines, though most acknowledged these were often outside the shop's control and appreciated being kept informed throughout. Overall, the feedback reflects a strong, customer-focused experience with high satisfaction across service quality, communication, and repair outcomes.
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"... that had to cancel several jobs at once. They were quick, clear, and did an amazing job on the repair. I wont go anywhere else to get my car repaired!" Read more
"My car looks like a new car now. The team at Doug's were fantastic! Friendly, answered all my questions and got all the ..." Read more
"The damage to the car was extensive and now it looks brand new."
"On time, complete, professional service. Repair makes 10 year old truck look as new. Picked the right people for the job!!!"
"... vehicles in their shop, and both times they were professional, easy to communicate with, and kept me informed in a timely manner. Highly recommend!" Read more
"Ahead of time. Greatly appreciated!"
"I was very pleasantly surprised at how quickly the repairs were completed. Way ahead of schedule."
"... fantastic! Friendly, answered all my questions and got all the repairs done prior than expected! Definitely recommend! Feel like I am driving a brand-new ..." Read more
"We thought the process would take two weeks and the vehicle was there for 3 weeks. That was hard to not have it for the third week."
"They were forthright regarding how long it would take for the repairs"
"Again, excellent communication throughout!"
"excellent service and communication"
"Excellent updates!"
"Great communication, great work. The repair was flawless!"
"Amazing work, great communication. We are repeat customers."

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Doug's Auto did a beautiful job on my car repair.

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They provided exceptional communication and high quality of repairs.

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If need body work on your vehicle in the Durango area, go to Doug’s

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I highly recommend Doug’s! They do great work and Max and Jason are great guys.

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I couldn’t be happier with the customer service I received. The battery on my truck died while it was in for repair and Max got me an OEM battery at a great price installed. It saved me a ton of hassle, time and money.

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I tell everyone

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Best in Durango…. Still

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Works for/with the customer

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You do a great job but not happy that the Hyundai dealership took way too long to get things done

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Excellent work and customer service

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Doug's Auto body has always been consistent, reputable, skilled and efficient when it comes to vehicle repairs. We've used them many times in the past and I've always been very satisfied with results.

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Doug’s Auto Body has always been a pleasure to work with! I have had two vehicles in their shop, and both times they were professional, easy to communicate with, and kept me informed in a timely manner. Highly recommend!

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Jason explained exactly what to expect and gave me a time frame for repairs. The repairs were completed in less time than stated.

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I have used this shop before and I was satisfied then and now. I would use them again if necessary and recommend them to others.

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Once they got all the parts the repairs were ready promptly.

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The repairs took longer than expected but the outcome was worth the wait.

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Repair work was great.

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communication was a little slow at times

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I will absolutely recommend!

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The team at Doug's Autobody is absolutely fantastic. They are a caring group that have gone to amazing lengths to expedite my repair.

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The customer service is amazing, Max went above and beyond!

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