ABRA - Durango

4.5 (3,839reviews)
91%
1200 Carbon Junction,  Durango,  CO  81301
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Shop AssistantSparkles

In operation 14 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,839)

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Repair Quality

Appreciated all the updates on the status of the repair progress. The service agent was nice, informative and helpful.

Customer Service

All were very nice and helpful and prompt.

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So incredibly easy. The customer service was incredible.

Customer Service

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My Experience

Staff was great at every point and Kyle was awesome! Thanks for everything!

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Screen not reset, googled to figure it out

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I have used them and my mother has used them. 10/10 recommend

Repair Quality

Abra was quick and precise with my repair. They kept me updated the whole way and even went the extra mile to handle most business with the insurance company

Customer Service

They kept me updated the whole time, if I had questions they were always quick to answer them.

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My Experience

Everyone who I interacted was so kind and my quote person (I forgot her name, sorry) to the time to answer all my questions and make sure I understood everything :) 10 stars!

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Repair Quality

Would have appreciated better communication. I was only texted AFTER I had called the place first asking for an update - they only called me *once* and that was when my vehicle was done. Otherwise, they did a great job and I'm very happy my car is back in good shape.

Customer Service

Very friendly staff. The person who inspected? My car was probably the best. I think it was Shannon ? Something rather. Very upbeat and positive. Whoever kept answering the phone could use some pep in his step. Sounded a little grumpy every time *i* called *them*

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My Experience

Good communication, finished ahead of schedule, good paint work. Thanks!

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Repair Quality

Things look good and I appreciate the job well done overall. Also the communications updates and timeliness. This is the second response I have submitted so I hope the solicitations stop at this point.

Customer Service

See previous comments.

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My Experience

The process from drop off to pick up was very smooth. Great communication and Kyle kept us informed. We were very pleased with our experience.

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My Experience

I was well informed of the progress of the repair. The car was finished earlier than expected. The repairs look good

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My Experience

I kept getting updates about the progress of my vehicle. Didn't take too long to fix. Was notified of everything done and what to expect for aftercare with paint.

My Experience

अबरा बॉडी शॉप में डस्टिन और उनकी टीम बहुत बढ़िया थी। उन्होंने जो भी कहा गया था, वह सब समय पर किया। चारों कोनों में सबसे अच्छी बॉडी शॉप। मैं उनकी बहुत अनुशंसा करता हूँ।

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Repair Quality

It was great! God bless

Customer Service

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My Experience

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Customer Service

The person that was in charge of calling me For updates didn’t bother to even give me a single phone call. My vehicle was there for almost a whole month and she didn’t call me not even once. So unprofessional

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