ABRA - Durango
In operation 14 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My interactions and communication from and with all staff were superb.
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
The job that should have taken 3-4 weeks took 2.5 months. Many things went wrong in the process of them fixing my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job done in my rave 4
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Took a month to replace two front doors on ford recall. Work was excillant and care returned clean as new.
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would tell them to pin your down very closely - when can the repair be completed?
Repair Quality - 4.5/5.0 -
We have had the car for only a few days - it looks great, but it is pretty early to say we're "completely satisfied." It would be better to send your survey after a month or so.
Customer Service - 3.5/5.0 -
A bit vague, for the most part. Very cordial, but after six weeks of waiting, getting just a stock note that it's not ready yet isn't sufficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thomas is the best
Repair Quality - 5.0/5.0 -
Dustin's the best
Customer Service - 5.0/5.0 -
Autumn's the best
Returned Clean
My Experience - 5.0/5.0 -
Shyenne worked me into the rotation and cleaned up my poor car inside and out! What a pleasure to be treated so well! Thank you for that!
My Experience - 5.0/5.0 -
Great job. Great team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job keeping me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, good repair job. Left the car clean. It took longer than expected, but if that’s my biggest problem, I’ll be ok. Nice people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Every time I’ve been told my vehicle is ready I have been let down and told it’s gonna be “next week” or “by Wednesday”. The staff has been polite. However, the holidays and employee attendance shouldn’t be the customers problem. It’s been 6 weeks. If your business attracts this volume it would be appropriate to have more staff.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Autumn and the chief mechanic/manager provided me with ongoing updates. They were informative, courteous, and extremely helpful. Autumn always followed up on my questions and completely handled my insurance ckaim. The manager even walked me out and assisted me in transfering my valuables from two vehicles. Great guy! I only wish you had an office in Houston, so that I could refer you to my family and friends. Thank you!!!!! Gregg