ABRA - Durango
In operation 14 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shyanne was great through the whole process. The car is a 2008 Honda Element that my husband bought for me brand new. It has always been my favorite car of all the cars we have owned. The care and attention to detail was excellent. The car was returned in a like new condition. In fact we refer to it as the “new car”. Thank you so much for the great care and support you gave me throughout this difficult time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was very satisfied with the repair on the exterior as well as the work and customer service from Tamas. I was disappointed with the interior clean that they did… It was left very smudgy and very stinky… Like they used an old dirty rag and chemical cleaner that I cannot now get out of my vehicle. I would highly recommend they consider using non-fragrant and low chemical cleaners for the interior of people’s vehicles as many people are sensitive to that and also don’t want to be exposed to it.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dynamite service and work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Do not find great customer service these days. Was very impressed with Shyanne and the team.
Repair Quality - 5.0/5.0 -
The team did a great job on the repairs.
Customer Service - 5.0/5.0 -
Shyanne was very pleasant and helpful throughout the process. Did a great job on the estimate.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Job
My Experience - 5.0/5.0 -
My car was repaired on time and is indistinguishable from the non-damaged side.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work quality was quite good. The car was left fully cleaned. The company did a good job of keeping me informed of progress. The repair seemed to take a very long time, possibly because of the volume of work. The final cost was significantly higher than the estimate.
Customer Service - 5.0/5.0 -
See earlier comments. The customer service people were friendly and knowledgeable.
My Experience - 5.0/5.0 -
Tomas was there from the beginning of my repair. He answered all my questions very promptly, professionally and kindly! I would highly recommend Abra knowing that they have a representative like him!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very well done. Communicate and kept me well infyas to the progress on work. Seems to be quality work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Passengers side seatbelt needs to be adjusted. Other wise all seems to be good
Customer Service - 4.5/5.0 -
Always communicated how the project was going and the time line
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all are personable, professional and communicate openly. You make unfortunate experiences with a car wreck be easier. I appreciate all of your staff as each one is exceptional at what they do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course
Repair Quality - 5.0/5.0 -
Very professional members of staff
Customer Service - 5.0/5.0 -
Very professional members of staff
Returned Clean
My Experience - 5.0/5.0 -
ABRA always does a great job. If there’s any complaint, ABRA takes way too long. It took three months to get an appointment and get repairs done for a half-marble sized ding. That’s too long. There is no other auto body shop in town, so it’s a captive audience. The he population is growing, and the wait times are getting worse. Why not expand?
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0 -
Quality of repairs appears good but time well tell. Multiple communication problems, long wait for car which caused my family multiple issues, no sincere effort to make things right rather than basic line that you are working on as quickly as possible.
Repair Quality - 2.0/5.0 -
Repairs took longer than expected- over 30 days. Car had to go back into the shop after painting due to unnoticed frame issue.
Customer Service - 2.0/5.0 -
Communication was minimal, timelines were not communicated well. Once a problem was discovered, I had to go to the office after asking for a call back for several days.