ABRA - Iowa City

4.8 (3,806reviews)

97%

(319) 354-4554

1420 Willow Creek Ct., Iowa City, IA 52246

97%

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1420 Willow Creek Ct.
Iowa City, IA 52246

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About ABRA - Iowa City

See Photos

1420 Willow Creek Ct.
Iowa City, IA 52246

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,806)

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Newest
Rating

3,259 Customers Rated

5 Stars

73.7% Complete

(2806)
4 Stars

8% Complete

(306)
3 Stars

1.6% Complete

(61)
2 Stars

1% Complete

(39)
1 Star

0.3% Complete

(13)
< 1 Star

0.9% Complete

(34)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team receives high marks for proactive communication, including daily text updates and regular phone calls throughout the repair process. Timeliness is another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond - such as detailing interiors and washing vehicles - are frequently highlighted. A few customers noted areas for improvement directly from their experiences, including more specific completion time estimates, clearer communication about delays, and better upfront disclosure of surcharges, but these were far outweighed by the volume of positive feedback received.

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Service Quality
Timeliness
Communication

"I cannot imagine a better car repair experience. Clear communication, excellent service, and immaculate results. I will never go anywhere else."

"Incredibly kind and helpful staff, communicative about estimates and repair updates, reasonable price and overall ..." Read more

"... condition to replace the damaged OEM and lower the cost. They were courteous at all times, professional, and thoughtful." Read more

"I had a good experience with Abra Auto Body. The repair work was done nicely, and my car was returned in good condition. The staff was professional and kept me informed ..." Read more

"... good and I cant even tell the door was replaced. The paint of the rear door matches exactly with the rest of the paint of the car. We are very happy with the work." Read more

"Fast and accurate. Service was perfect."

"Abra completed my repair a day early, vacuumed the glass fragments in the interior, and washedcleaned my vehicle! They ..." Read more

"... impressed with the work I had done at Abra. It was done to perfection and ahead of schedule. The staff was great to work with and I wouldn't ..." Read more

"... staff and the offices overall welcoming atmosphere. I got my car back a week earlier than anticipated and it looks great. Im very thankful. Thank you ABRA team!" Read more

"Meeting the short timeline before we needed to drive the car back to Colorado was a huge accomplishment"

"The Abra team was incredibly communicative and thorough throughout the entirety of my repair process. They were wonderful ..." Read more

"Outstanding job communicating from the start of the initial vehicle inspection, throughout the repair and completion ..." Read more

"Very responsive staff, clear honest communication, and excellent workmanship."

"The communication throughout the process was great. I was updated regularly. All of the employees I interacted with were professional, ..." Read more

"Need to improve keeping owner informed about end date, approx time. I had to call multiple times to get more specific ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication