ABRA - North Liberty

4.7 (934reviews)
93%
[email protected],  North Liberty,  IA  52317
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Shop AssistantSparkles

In operation 5 years.

OUR MISSION--From our founding, Abra's mission has always been simple: to be the premier auto body and glass company in America by repairing damaged vehicles Right the First Time, On Time® while providing an exceptional customer experience. We have three decades of auto body repair experience with state-of-the-art collision repair technology. Our team is committed to taking care of our customers’ auto repairs through quality workmanship, superior service, and dedication to detail in everything we do. OUR COMMITMENT--Abra is ready to repair your vehicle with auto body repair shops conveniently located across the country. Most importantly, we back our work with a written lifetime limited warranty. OUR WARRANTY--With Abra, you get a limited lifetime warranty. As long as you own your vehicle, we will, at our expense, correct all defective or faulty repair work attributable to our services stated on the repair invoice.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (934)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work receives outstanding reviews for quality, with vehicles often looking better than new and perfect color matching. Communication stands out as a major strength, with customers appreciating regular text updates and proactive contact throughout the repair process. Timeliness is generally well-regarded, with many repairs completed ahead of schedule or within promised timeframes. The cleanliness of returned vehicles frequently exceeds expectations, with thorough cleaning and detailing. However, some customers noted areas for improvement including more consistent communication during delays, better time estimates for complex repairs, and ensuring all work is completed correctly before vehicle return.
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"Couldnt have asked for a better experience. Great people. Great customer service. Quality work. Quick. I could go on. A+ experience, which is hard to come ..." Read more
"Incredible work. Incredible customer service. I will never go to anyone, but Abra."
"Great personal attention, kept us informed, car done when promised and all repairs completed satisfactory"
"Professional and detailed. Would recommend them for all your car repairs."
"Excellent work and customer service! You exceeded my expectations."

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Repair was promised to me by Thursday, July 30th and it was not ready until Monday, August 3rd after I called them repeatedly for status updates.

Customer Service

My Experience

ABRA Has always done a superb job on car repairs for me. Their service is done in a timely manner and they keep me informed throughout the process.

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Repair Quality

Excellent

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Repair Quality

Second time I have used aba and they do good work highly plessed

Customer Service

Returned Clean

My Experience

It was such a disappointment

My Experience

Great looking paint. Great job :)

My Experience

My Experience

I love the text updates on status of tepairs

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The headlight replaced is not the same quality as the driver’s side, and the hood doesn’t lay exact like it did prior.

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Returned Clean

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I would choose Abra again and again

Repair Quality

Like a brand new car

Customer Service

Jason was amazing, as was all that helped us with our Nissan Sentra!

Returned Clean

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Repair Quality

Abra was amazingly quick in completing my repair. I had my vehicle back same week I dropped it off and less than 2 weeks from the time I hit a deer. Easy to work with and love the automated updates. I never had to contact them to get a timely update. Fabulous work on top of the service.

Customer Service

Returned Clean

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Repair Quality

Couldn’t have asked for a better experience. Great people. Great customer service. Quality work. Quick. I could go on. A+ experience, which is hard to come by in any industry. Thank you all!

Customer Service

Returned Clean

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Repair Quality

I was kept updated throughout the process and they were very helpful.

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My Experience

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Repair Quality

Jason was great keeping me updated on repair status. The repair looks great too!

Customer Service

Returned Clean

My Experience

I was satisfied with my repair until a week later I had car issues and apparently a person was disrespectful when dealing with McGrath Toyota