ABRA - Spokane

5.0 (808reviews)
100%
311 South Dishman Mica Road,  Spokane Valley,  WA  99206
Bot
Shop AssistantSparkles

In operation 9 years, 3 years at this location.

Knudtsen/ABRA Auto Body is a family-owned and operated company that provides the community with full-service auto body collision repair. At Knudtsen ABRA, we strive to be a team and truly value our relationships with each of our customers and the community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (808)

My Experience

Great job. Great communication along the way. I do wish that a time estimate could have been given sooner in the process but ultimately everything worked out great.

My Experience

Completely satisfied with the job. From the communication of the progress to the finished product i am completly satisfied.

Likely to Recommend

Repair Quality

Great repair job from start to finish.

Customer Service

Keep me updated on all aspects of the repair .

Returned Clean

Likely to Recommend

After my experience and working with John, I highly recommend Abra and would prefer all my work to be done through them at this point.

Repair Quality

I couldn’t have asked for a better team to help me out and get my truck back up and running. John was very detailed and to the point, he kept me very informed of the repair process and how things were going. I was also very pleased when I picked my truck up as they detailed the whole truck inside and out, the service was absolutely phenomenal.

Customer Service

Once again, as stated before, John was phenomenal and outstanding in his service, and meeting my expectations. They explained everything multiple times, and if I had any questions, they would get back to me within a timely manner.

Returned Clean

My Experience

Absolutely impressed with their work, fast and super easy to use and they updated us every step of the way. Our van came out looking good as new, honestly wouldn’t want to take my vehicle anywhere else going forward. 10/10 for sure!

Likely to Recommend

I will do

Repair Quality

VERY GOOD CUSTOMER SERVICE

Customer Service

The best

Returned Clean

My Experience

Karen was great and was in constant communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am really pleased with getting my car back in a timely manner. Karen did an excellent job keeping me informed. Thank you very much.

Likely to Recommend

Repair Quality

Josh and Karen took very good care of my car. I got my car back in a timely manner. Less than 6 weeks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jon was a pleasure to deal with, very professional and knowledgeable! Would take my car here again for sure!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication throughout the whole process. Van fixed to like new condition.

My Experience

Excellent body work on my van, she looks brand new again! And wonderful customer service too! Thanks Abra!

Likely to Recommend

Repair Quality

Customer Service

My Experience

John was excellent and communicated well with me the entire way through! Gave updates before I even asked for them and my care looks brand new! Super happy with this team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

First thing I want to say is everyone I delt with was amazing and friendly and professional all at the same time the second thing I want to say is u got it in way before any other shop could and got it finished before anyone would have been able to even start it and the drop off to rental car and the pick up to drop off rental was perfect setup Next I want to mention some people that I actually dealt with first and foremost Jon--i don't know the best thing to say except amazing from the quote to the pick up called me at least once a week with complete update explained everything in detail and if anything happened he called me so he was amazing (I believe that was his name) both the ladies at the front were very friendly and helpful (I forgot there names) and the manager was also amazing and helpful (also forgot his name)

Likely to Recommend

I would 100% recommend to everyone

Repair Quality

This place was amazing will return and would 100% recommend to everyone

Customer Service

Everyone was awsome

Returned Clean

Likely to Recommend

This is my second time using this location.

Repair Quality

My car was fixed quickly with no signs it had been in an accident. Josh and Jon kept me up to date through the entire process.

Customer Service

Returned Clean

Likely to Recommend

I will highly recommend

Repair Quality

John was incredible. Kept me updated often and was beyond professional.

Customer Service

John was incredible.

Returned Clean