ABRA Foothills of Spokane

4.9 (294reviews)
97%
202 E. North Foothills Drive,  Spokane,  WA  99207
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Shop AssistantSparkles

In operation 33 years.

Knudtsen/ABRA Auto Body is a family-owned and operated company that provides the community with full-service auto body collision repair. At Knudtsen ABRA, we strive to be a team and truly value our relationships with each of our customers and the community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (294)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent updates via calls and texts that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness was another strong point, as many repairs were completed ahead of schedule, which customers found impressive and appreciated. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned. Some customers noted, based on their own experience, that communication could occasionally be more proactive, and a few experienced unexpected delays. Overall, the shop received overwhelmingly positive feedback, with customers expressing high satisfaction and eagerness to recommend the shop to others.
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"... absolutely recommend this shop to anyone looking for honest, compassionate, and high-quality service." Read more
"Customer service was professional, polite and made me feel secure in my choice with them."
"Excellent customer service professional, timely updates, very knowledgeable"
"Totally satisfued with the repair.Staff were all friendly and accomodating, timely updates were given, and expectations were set and were explained throughly. ..." Read more
"Easy to work with staff, good communication, efficient, and excellent work!"
"It was ready 10 days before the estimated time. This really surprised me, but am extremely grateful for."
"Abra finished our suv 5 days early"
"Repairs were completed 5 days early"
"It was delayed 3 times. The original timeline was 2 wks. It took 5 wks"
"They predicted August 12th and it was done by July 30th!"
"... experience overall but what was most impressive was the amazing communication - we knew exactly what was happening through the entire process!" Read more
"Very good work quality and timeliness. Fair price. Best in class communication on the status of the repairs. Well Done everyone!"
"Top notch. Received a call every free days about updates on how our suv was progressing."
"... the quality of the work done and the fact that the communication either by phone or by app kept me in the loop the entire time." Read more
"Communication was not as good as I expected it would be. I recognize your estimators are busy, so maybe your ..." Read more

My Experience

Excellent communication. Repair looks great. Paint job excellent.

My Experience

Second time and have found no fault in your repairs. I know where I will come next time.

Likely to Recommend

No problem recommending this to another person

Repair Quality

My second repair in 1 month. I’m truly impressed with the quality of the repair.

Customer Service

Kept me well informed!

My Experience

Most outstanding customer service experience I’ve had in a long time. Appreciated the frequent communication with updates and friendly staff. Would recommend to anyone!

Likely to Recommend

Repair Quality

Customer Service

Outstanding

Returned Clean

My Experience

Abra had great communication, they were very prompt and even finishes my car early! They communicated great with my insurance to make sure everything was finished.

Likely to Recommend

Repair Quality

Great communication, super fast work done, and they kept in contact every step. Will recommend to others!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mollie is gr8! Very helpful & accomodating 2 my needs/desires. I would definitely bring a vehicle there in the future.

Customer Service

Returned Clean

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Repair Quality

Customer Service

They constantly kept me in the loop via text about where my car was at in the repair process.

Returned Clean

Likely to Recommend

Like I said the work that was done it was done well but the car was thrown out of alignment when it jumped a tree and the shop broke the oil dipstick that was replaced my steering wheel came back extensively worn im guessing the gloves or sweaty hands

Repair Quality

The cosmetic repairs are great but getting everything mechanical was a hassle and still incomplete

Customer Service

I was argued with the repair person didn't want to listen the receptionist was great

Returned Clean

Likely to Recommend

My go to place for body work.

Repair Quality

The initial inspection, the scheduling, the drop off , the repair and communication about the repair were all excellent. This is the second bumper (neither one my fault) I’ve been able to have you repair. Thank you.

Customer Service

The work looks seamless.

Returned Clean

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Repair Quality

Customer Service

My Experience

Service was awesome! Communication was appreciated!

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I cannot tell you how much I appreciated Molly’s communication. She is awesome.

Likely to Recommend

Repair Quality

Seems like the repair work was done correctly. I received call from Abra on day truck was supposed to be done stating they wanted another two days to get repair completed. Clear coat was not up to their standards. I want to thank Mollie for catching this and getting it done correctly! I love my truck and taking an extra few days to get things done perfectly was 100% appreciated!

Customer Service

The communication on how the repair was coming along on a daily basis was amazing. It allowed me to work my schedule around knowing when truck would be back. I cannot say enough good things about Mollie and how she operated in a very professional manner!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10 experience, everything was super easy and straight forward and my car looks absolutely amazing! Definitely would recommend getting your auto repairs here!

Likely to Recommend

I will recommend this place to everyone who needs auto repairs

Repair Quality

Experience was lovely. Everyone was very nice, quick, and straight to the point. My car came out looking beautiful. 100% would recommend coming here to get your auto repairs

Customer Service

10/10!!

Returned Clean

My Experience

The ladies are very friendly and pleasant to talk to. They're kind people.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You have wonderful people working for you. Kind and courteous. My car looks whole again. Thank you.

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Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Customer Service

Returned Clean