Crash Champions #0617 Spokane Main
In operation 43 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Professional, pleasant to work with, everyone was very knowledgeable, a smooth running business with excellent results in making my car look new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This company is so awesome and from start to finish laid out the groundwork that would be needed. They will be my go to for any other casualties that might happen in my life live them. .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash Champions are the best in town. I would refer them 100%. Quick, communicative and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair and service. We are repeat customers over the years. Will return if ever needed again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Have had work done here before. Excellent repair and good service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, reasonable timing, excellent service, and as far as I can tell, everything is completed to my satisfaction. If a thing comes up, their lifetime warranty covers this work.
Likely to Recommend - 5.0/5.0 -
And I have already.
Repair Quality - 5.0/5.0 -
I was pleasantly surprised how quickly my vehicle was repaired (2 days). Joe, in particular, was gracious and patient with my questions. My vehicle looks amazing. Thank you Crash Champions!
Customer Service - 5.0/5.0 -
Friendly and knowledgeable staff.
Likely to Recommend - 5.0/5.0 -
Makes an unpleasant task easier to bear.
Repair Quality - 5.0/5.0 -
Can't even tell anything happened
Customer Service - 5.0/5.0 -
Everyone was super nice and answered all my questions.
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joe went out of his way to keep me informed of potential issues
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the customer service people were very helpful and definitely tried to be as informative and upfront as possible.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
They treated me very well and communicated frequently regarding the repairs to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team provided superior services and the quality of the repair was outstanding . Thank you for your services.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions did an outstanding job repairing our vehicle. They completed the repairs quickly, kept us informed throughout the process, and, most importantly, helped save us a significant amount of money. The quality of the work was excellent, and the entire experience was smooth and professional. I truly appreciate their honesty, efficiency, and great customer service. I would definitely recommend Crash Champions to anyone needing auto body repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Crash Champions throughout the repair process. The team was professional, communicated clearly, and returned my vehicle to its original condition. What impressed me most was their approach to the repair. Rather than recommending additional work, they were able to restore the vehicle without repainting it. I appreciated that they chose a repair method that achieved a great result while avoiding unnecessary work and expense. That gave me confidence that they were focused on the appropriate repair rather than simply increasing the scope of the job. Based on my experience, I found the staff to be honest, knowledgeable, and committed to quality workmanship. I also appreciate Country Financial for working with a repair facility that provided a smooth claims experience from start to finish. I would gladly recommend Crash Champions to anyone looking for high-quality collision repair and professional customer service.
Customer Service - 5.0/5.0 -
I was extremely satisfied with the customer service I received from the repair shop's personnel. Everyone I interacted with was courteous, professional, and kept me informed throughout the process. They took the time to explain the repair approach and answered my questions without pressure. I especially appreciated that they focused on restoring the vehicle properly while avoiding unnecessary work. The entire experience gave me confidence that they were committed to quality repairs and excellent customer service.
My Experience - 5.0/5.0 -
They worked with the insurance together my truck in the shop in a week from the day I set the appointment. My truck was done in 24 hours.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They removed my damaged bumper and installed the new one and has Steering Angle Sensor recalibratedin less than 24 hours. All the service department team were very easy to work with!