Crash Champions #0617 Spokane Main
In operation 43 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great customer service very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service experience was very, very good and the time in which they repaired my vehicle was it was good too very quick very fast. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The service was wonderful. I appreciated the updates as they worked on the car.
My Experience - 5.0/5.0 -
They did a wonderful job repairing my vehicle. Also, communication was outstanding. It’s let me text and updates on the progress that they’re making. Customer Service everyone is super nice and made me feel very comfortable and satisfied that I was working with them.
Likely to Recommend - 5.0/5.0 -
I absolutely recommend crash champions.
Repair Quality - 5.0/5.0 -
Repair was awesome.
Customer Service - 5.0/5.0 -
Crash Champions did a wonderful job. My car looks great. I really love the communication they sent me text on progress and let me know what they’re working on and when is expected to be completed.
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the outcome of the work. They also were great about communicating with me through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the best repair job I’ve ever had done on a vehicle. Joe was fantastic to work with and made sure everything was as promised…..top quality parts, work, and paint job! Five stars***** all the way! My vehicle now looks brand new again, just like the day I bought it off the lot! Furthermore and completely unexpected upon picking up the truck, the invoice was lower than the quote I was originally given and the vehicle was cleaned up beyond all expectations! These guys are Pros all the way from start to finish when it comes to collision repair work (eye for detail, highest quality work, customer service) and, as such, are totally recommended.
Likely to Recommend - 5.0/5.0 -
Will totally recommend you guys! 5 stars all the way!
Repair Quality - 5.0/5.0 -
The best in Spokane! Joe and his crew did an awesome repair job (highest quality work, great price, total professionalism). Five stars all the way from start to finish! Totally recommended!
Customer Service - 5.0/5.0 -
First-rate customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They've always provided me with an excellent customer service experience. Always recommend them
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work
Returned Clean
My Experience - 5.0/5.0 -
The shop kept me informed of the repairs and they actually finished a day before the estimate. Great to work with to resolve my issue. Five star
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me informed. Clean professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a good experience letting crash champions fix my truck. It looks better than before. I appreciate the kind staff and friendly environment.
Likely to Recommend - 0.5/5.0 -
Nope
Repair Quality - 1.0/5.0 -
Took over a month. They left half a dozen huge cardboard boxes in my truck bed. My trim piece came off my right front fender and broke. Headlight was replaced with non OEM and I now have an error message on dash.
Customer Service - 1.0/5.0 -
Gave us back a non fixed truck. Waiting again for headlight. No word on trim piece
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions were very helpful and made the process as easy as possible, thanks team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making a crazy situation so easy to navigate