Crash Champions #0618 Spokane Monroe

4.8 (2,427reviews)

96%

(509) 325-9797

3104 N. Monroe Street, Spokane, WA 99205

96%

See Photos

3104 N. Monroe Street
Spokane, WA 99205

Get Directions Website Email

Schedule an appointment at Crash Champions #0618 Spokane Monroe

Book Appointment

Apply for Financing

Explore easy payment plans powered by Sunbit

Apply for Financing

About Crash Champions #0618 Spokane Monroe

See Photos

3104 N. Monroe Street
Spokane, WA 99205

Get Directions Website Email

Schedule an appointment at Crash Champions #0618 Spokane Monroe

Book Appointment

Apply for Financing

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Polestar

Ram

Rivian Fleet – Vans

Tesla

Call

Website

Reviews (2,427)

Sort By:
Newest
Rating

2,110 Customers Rated

5 Stars

77.3% Complete

(1877)
4 Stars

6.2% Complete

(151)
3 Stars

0.9% Complete

(22)
2 Stars

1% Complete

(25)
1 Star

0.2% Complete

(6)
< 1 Star

1.2% Complete

(29)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for excellent customer service, with staff described as friendly, professional, and genuinely caring. Communication was a standout strength, as customers appreciated regular text updates and proactive outreach throughout the repair process. Many highlighted that repairs were completed on or ahead of schedule. A few customers noted areas for improvement, including occasional delays beyond initial estimates, inaccurate automated status messages, and isolated quality concerns such as paint mismatches or incomplete repairs. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Communication

"... Crash Champions! From start to finish, they provided constant communication and kept me informed throughout the entire repair process, which made an otherwise stressful situation feel ..." Read more

"... Champions did a phenomenal job repairing our truck! Their communication and response time were outstanding from start to finish. They kept me informed every step of the way, making ..." Read more

"Staff was polite, and responsive and went out of their way to be helpful. Repairs were made to spec and completed early and on budget. Repairs were reviewed ..." Read more

"Quality of work is amazing. You would never know there was work done! Excellent communications with updates on progress. ..." Read more

"The job was not finished, and they did not seem to care about completing it, but rather focused on meeting the $500 deductible."

"... even be able to tell. 17 stars out of 5. Also the new messaging system that keeps the customer informed throughout the entire process is a definite plus and a serious stress reducer. ..." Read more

"We were kept informed of progress twice a week, which we loved."

"... friendly people and they are very helpful. However, I didnt receive a single phone call in the 42 days that my car was in the shop. The only times I was on the phone with them was the ..." Read more

"No communications at all."

"The crash champions team was awesome! Super informative and easy to work with"

Service Quality
Communication

Service Quality
Communication

"Staff was polite, and responsive and went out of their way to be helpful. Repairs were made to spec and completed early and on budget. Repairs were reviewed ..." Read more

"Quality of work is amazing. You would never know there was work done! Excellent communications with updates on progress. ..." Read more

"The job was not finished, and they did not seem to care about completing it, but rather focused on meeting the $500 deductible."

"We were kept informed of progress twice a week, which we loved."

"No communications at all."

"The crash champions team was awesome! Super informative and easy to work with"

Desaray (Dodge owner) reviewed 9/25/26

They were wonderful, they communicated when things changed and were very polite and informative.

Boris (Cadillac owner) reviewed 9/24/26

Maurice (Tesla owner) reviewed 9/24/26

Donald (Toyota owner) reviewed 9/23/26

All was great

Thomas (Tesla owner) reviewed 9/23/26

Sonya (Tesla owner) reviewed 9/23/26

The work on the car was excellent.

Excellent. Aaron kept us informed all along the way and was great at explaining everything.

Mikaella (Subaru owner) reviewed 9/22/26

Team was responsive and communicative.

Remmel (Honda owner) reviewed 9/22/26

Steve constantly kept us updated on the progress of our repair. Very pleased with the repair

Crash champions are the best. Steve really knows his estimate well. Car came out looking like it was new

Anonymous (Chevrolet owner) reviewed 9/22/26

Henry (RAM owner) reviewed 9/21/26

Isaiah (Chevrolet owner) reviewed 9/21/26

Charles (Tesla owner) reviewed 9/21/26

Ltcol Jeffrey (Nissan owner) reviewed 9/21/26

Paul (Tesla owner) reviewed 9/21/26

I have recommended the shop to others

Strong communication and great service

Great customer service

Alana (Tesla owner) reviewed 9/18/26

Nathan (RIVI owner) reviewed 9/18/26

Deborah (Honda owner) reviewed 9/17/26

Thanks so much, my car looks great. Also, I really appreciate delivering the car to me!

George (Tesla owner) reviewed 9/16/26

No problems except that the crash champeons shop that works on Teslas is 35 miles from my home.

Alfredo (Tesla owner) reviewed 9/14/26

PROFESIONAL AND FRIENDLY AARON, ZANA AND JOHN DID A GREAT JOB

Paul-Nutting (Toyota owner) reviewed 9/14/26

Looks like new Cleaner inside and out than when we dropped off.

Friends and informative staff

Top of reviews

Crash Champions #0617 Spokane ...

4.9 1,654 reviews
34 East Main Avenue
Spokane, WA 99202
Crash Champions #0616 Spokane ...

4.6 1,300 reviews
2707 E Francis Ave
Spokane, WA 99208
Crash Champions #0753 Spokane ...
NOT RATED YET
3001 E. Palouse Hwy
Spokane, WA 99223

Toby's Body & Fender, Inc.

5.0 1,968 reviews
1022 N Normandie St
Spokane, WA 99201
Gerber Collision & Glass - Spo...

4.9 3,271 reviews
1318 W 2nd Ave
Spokane, WA 99201
Caliber - Spokane - N Lidgerwo...

4.9 1,909 reviews
6430 N Lidgerwood St
Spokane, WA 99208

view more shops in: Spokane | 99205

You should always ask your auto body shop if they offer a warranty on their repairs.

Crash Champions #0618 Spokane Monroe

Schedule an appointment at Crash Champions #0618 Spokane Monroe

Explore easy payment plans powered by Sunbit

About Crash Champions #0618 Spokane Monroe

Schedule an appointment at Crash Champions #0618 Spokane Monroe

Reviews (2,427)

2,110 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0