Toby's Body & Fender, Inc.

5.0 (1,952reviews)

99%

(509) 325-5504

1022 N Normandie St, Spokane, WA 99201

99%

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1022 N Normandie St
Spokane, WA 99201

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About Toby's Body & Fender, Inc.

See Photos

1022 N Normandie St
Spokane, WA 99201

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Family owned and operated since the mid 1940’s. We are a full service repair facility. We work with all insurance companies, and on all makes and models. Classics to moderns. We do it all!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 2:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,952)

Sort By:
Newest
Rating

1,863 Customers Rated

5 Stars

89.6% Complete

(1749)
4 Stars

3.9% Complete

(76)
3 Stars

0.7% Complete

(14)
2 Stars

0.6% Complete

(11)
1 Star

0.4% Complete

(8)
< 1 Star

0.3% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular updates via calls and emails. Timeliness is generally well-regarded, with several customers noting early completions. A recurring bonus customers mention is receiving their vehicles back thoroughly cleaned inside and out, exceeding expectations. A small number of customers noted areas for improvement, including delays in receiving status updates, timeline changes, and one instance of an unauthorized repair being performed.

Select to learn more

Service Quality
Communication

"... shop was 100% better! From the beginning to the end, the service was impeccable. From offering to drive me to Enterprise if they ..." Read more

"... out of 10, of course! Highly recommend to anyone! They have high integrity, and you can trust them." Read more

"... when it was parked. They had great communication, fixed it a timely manner, and even detailed the entire car inside and out!" Read more

"So pleased with the end result! Toby's was very thorough and meticulous in the repair of our car. Every person I encountered at this busy shop was ..." Read more

"Communication was the best Ive ever had for a shop, they could teach that and should to others"

"... Enterprise if they took too long for them to come get me, the emails during the process updating me on any and all changes. They originally estimated they would have my car ..." Read more

"They were very good at communicating with me, I knew how my car was coming along, and they kept me informed ..." Read more

"I had to call multiple times for job completion updates."

"... were caused by supplemental claims being processed. I would have appreciated being kept better informed about the issues rather than having to call to find ..." Read more

Service Quality
Communication

Service Quality
Communication

"... shop was 100% better! From the beginning to the end, the service was impeccable. From offering to drive me to Enterprise if they ..." Read more

"... out of 10, of course! Highly recommend to anyone! They have high integrity, and you can trust them." Read more

"... when it was parked. They had great communication, fixed it a timely manner, and even detailed the entire car inside and out!" Read more

"So pleased with the end result! Toby's was very thorough and meticulous in the repair of our car. Every person I encountered at this busy shop was ..." Read more

"Communication was the best Ive ever had for a shop, they could teach that and should to others"

"... Enterprise if they took too long for them to come get me, the emails during the process updating me on any and all changes. They originally estimated they would have my car ..." Read more

"They were very good at communicating with me, I knew how my car was coming along, and they kept me informed ..." Read more

"I had to call multiple times for job completion updates."

"... were caused by supplemental claims being processed. I would have appreciated being kept better informed about the issues rather than having to call to find ..." Read more

Anonymous (GMC owner) reviewed 8/12/26

Very satisfied with the work and you kept me informed along the way. Thank you!

Scott (GMC owner) reviewed 8/10/26

Excellent work!

Summer (Toyota owner) reviewed 8/10/26

I've been telling everyone about my experience already: )

Toby's was AMAZING. Fast, friendly, attention to details. Work looked brand new!

So responsive and helpful!

Barry (Toyota owner) reviewed 8/6/26

I'd be delighted to recommend Toby's!

Very happy with the work.

Keith kept me updated on the repairs, which was nice.

Kim (Hyundai owner) reviewed 8/3/26

Quick and easy drop off. Communication was excellent on when my car would be finished.

Anonymous (Ford owner) reviewed 7/30/26

Very good work. From everyone here at Divines. Thank you!!!

Communication was great.

Sherry (Chevrolet owner) reviewed 7/28/26

I will recommend Toby’s body & fender to anyone.

Toby’s body & fender is really good. My wife and I are very satisfied with finished work. They have kept us in the loop with the progress.

Costumer service is really good.

Kurt (Ford owner) reviewed 7/27/26

Jason (Ford owner) reviewed 7/27/26

Terry (Lexus owner) reviewed 7/27/26

Excellent work by friendly knowledgeable staff!!

Excellent work!

Byron (Subaru owner) reviewed 7/24/26

Their work at Toby’s is practically perfect in every way.

The work the team at Toby’s does is outstanding. My car looks as good as new as if nothing happened.

Those who work at Toby’s are very friendly and professional, explaining what work needs to be done, how long it’ll take and very willing to work with the customer’s schedule.

Gerri (Ford owner) reviewed 7/23/26

Justin (Subaru owner) reviewed 7/23/26

Nicholas (Honda owner) reviewed 7/20/26

Would highly recommend and without hesitation.

Toby's Body & Fender did great work on the repair of my vehicle. Keith and Bob were professional and kind, walking me through each process step-by-step and providing me with status updates weekly. This is my second time using this business and they did not disappoint. It goes without saying that I hope to never need auto body work again but in the event that I do, I will continue to go to Toby's.

Christine (GMC owner) reviewed 7/17/26

Best shop ever

Very professional

I felt sure that they would be fully capable

Melanie (Subaru owner) reviewed 7/16/26

I would definitely take my personal vehicle to this shop if I needed a repair.

Toby's Body and Fender did a beautiful job on repairing the back door and bumper which had been damaged.

I really appreciated the weekly update on the status of the repair as the car went through the process. They took the appropriate time needed to do the job right.

Erik (Honda owner) reviewed 7/16/26

Great work!

Redbone Bigsmoke & Patricia (Toyota owner) reviewed 7/16/26

David (Chrysler owner) reviewed 7/13/26

I am very happy with the work on my car that I received from Toby's. The insurance (Allstate) can suck a rock but you guys were great!

Zella (Subaru owner) reviewed 7/13/26

Very happy with the quality

Great work done! Quick too. Definitely will keep them in mind again if I ever need any cosmetic work done.

Very kind people

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Toby's Body & Fender, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

About Toby's Body & Fender, Inc.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,952)

1,863 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0