Gerber Collision & Glass - Spokane/55th Ave.

4.9 (4,058reviews)

97%

(509) 448-2883

3014 E 55th Ave, Spokane, WA 99223

97%

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3014 E 55th Ave
Spokane, WA 99223

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Spokane/55th Ave.

See Photos

3014 E 55th Ave
Spokane, WA 99223

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Spokane/55th offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (4,058)

Sort By:
Newest
Rating

3,381 Customers Rated

5 Stars

73.5% Complete

(2984)
4 Stars

6.3% Complete

(255)
3 Stars

1.6% Complete

(65)
2 Stars

0.6% Complete

(26)
1 Star

0.4% Complete

(16)
< 1 Star

0.9% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Staff were widely described as friendly, professional, and knowledgeable. Customers also appreciated added touches like vehicle cleaning and assistance with rental car coordination. A small number of customers noted areas for improvement directly in their feedback, including occasional delays, inconsistent communication, and isolated quality concerns on specific repairs.

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Service Quality
Timeliness
Communication

"... delivered my vehicle to my home when it was done. The repairs to vehicle exceeded my expectations. I received notices of the progress and it was completed ..." Read more

"The repairs were done professionally, completed earlier than the estimate, and both people I interacted with ..." Read more

"Gerber went above and beyond to repair my truck!"

"Bumper was not aligned right and when I took it back they had to do it 2 times . Not impressed."

"Our Dodge Charger looks absolutely amazing - totally satisfied"

"Repair was great BUT it took way too long"

"Excellent. Hit the bid exactly, and the car was done early - unheard of in all my years of prior repair work. Gerber will get all our business."

"Not even close. It was 3 weeks late"

"... expectations. I received notices of the progress and it was completed before the projected deadline. Thank you to your wonderful team." Read more

"Three days early."

"... customer service is communication! We appreciated the frequent text messages sent out explaining the timeline of the repair process as well as being provided with ..." Read more

"They did a great job on My Car and their communication was outstanding. I would highly recommend."

"Daily text contact with updates."

"It wasn't great. I never got any phone calls to give an update or let us know how things were going. I had to call ..." Read more

"... me was great . For someone like me who has anxiety you always were quick in your responses and you took the time to explain in detail what was going on . ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... delivered my vehicle to my home when it was done. The repairs to vehicle exceeded my expectations. I received notices of the progress and it was completed ..." Read more

"The repairs were done professionally, completed earlier than the estimate, and both people I interacted with ..." Read more

"Gerber went above and beyond to repair my truck!"

"Bumper was not aligned right and when I took it back they had to do it 2 times . Not impressed."

"Our Dodge Charger looks absolutely amazing - totally satisfied"

"Repair was great BUT it took way too long"

"Excellent. Hit the bid exactly, and the car was done early - unheard of in all my years of prior repair work. Gerber will get all our business."

"Not even close. It was 3 weeks late"

"... expectations. I received notices of the progress and it was completed before the projected deadline. Thank you to your wonderful team." Read more

"Three days early."

"... customer service is communication! We appreciated the frequent text messages sent out explaining the timeline of the repair process as well as being provided with ..." Read more

"They did a great job on My Car and their communication was outstanding. I would highly recommend."

"Daily text contact with updates."

"It wasn't great. I never got any phone calls to give an update or let us know how things were going. I had to call ..." Read more

"... me was great . For someone like me who has anxiety you always were quick in your responses and you took the time to explain in detail what was going on . ..." Read more

Mary Lee (Honda owner) reviewed 8/11/26

Wonderful people, Very professional! When I picked up my car it looked brand new. When I got in my car it was completely cleaned from top to bottom, it was completely detailed. I would definitely recommend their service 🥰

Eugene (Ford owner) reviewed 8/10/26

It was the best experience and the service was great. The person that did the service rates a 10. They were willing to ensure we had our vehicle when we needed it.

Great work and outstanding service.

Same

Grace M (Chevrolet owner) reviewed 8/10/26

Great staff, so helpful during this process along with quality woman’s quick service. I highly recommend this business.

Absolutely recommend this shop!

Terrific customer service, great work on the car! I will use them again if I need help!

Friendly and kind - so helpful from beginning to end!

Enrique (Toyota owner) reviewed 8/10/26

Very professional establishment. The team from reception to recon were second to none. Highly recommended to all my South Hill neighbors and surroundings. Thank you Mark and Chis for all the great customer service. Please pass on to all the techs involved what an awesome job they did.

Way more professional than competition.

Very satisfied.

People were fantastic. Kept me in the loop in all processes.

Scott (Chevrolet owner) reviewed 8/10/26

Dylan (Subaru owner) reviewed 8/6/26

Rahel (Honda owner) reviewed 8/6/26

Best repair

Marques (Toyota owner) reviewed 8/6/26

Seamless Work. Done quickly. I have a very challenging schedule so it was a pain for me to find a good time and they worked with me. Twice as good as any experience I’ve ever had with a body shop. The office workers were great. I really can’t say enough good things about them. They might be getting a flower basket.

Hedi (Nissan owner) reviewed 8/6/26

Charles (Honda owner) reviewed 8/6/26

The communication and answering our questions was much appreciated. A great team!

Communication was excellent throughout the process. Mark was very helpful and great overall customer support!!

Same comment as noted previously. Communication and support from Mark was excellent

Allen (Lexus owner) reviewed 8/4/26

Our experience was very positive. The periodic updates were much appreciated and also the friendly service. Loved the detailing of the car when it was returned!

Brittnie (Mazda owner) reviewed 8/3/26

Craig (Subaru owner) reviewed 8/3/26

Amanda (Subaru owner) reviewed 8/3/26

The service was great from the check-in and the follow up text and phone calls

Great communication. The car looks great! Wonderful experience.

Great communication. Very friendly staff

Theresa (Subaru owner) reviewed 8/3/26

Stayed in contact with me and got the job done in a good amount of time. I highly recommend them.

They did a great job and stayed in close contact with me

Bethany (Dodge owner) reviewed 8/3/26

Thuan (Toyota owner) reviewed 7/30/26

Thank you

Donna (Toyota owner) reviewed 7/27/26

Superb staff…..addressed all issues to perfection

Anonymous (GMC owner) reviewed 7/25/26

Did a great job thank you

Dennis (Hyundai owner) reviewed 7/24/26

Great service start to finish. Old fasion customer service

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - Spokane/55th Ave.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Spokane/55th Ave.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,058)

3,381 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0