Crash Champions #0616 Spokane Francis
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Still Have a few parts coming to install
Customer Service - 5.0/5.0 -
Carl is a SUPERSTAR.!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work the only thing I didn’t like it. It took three weeks. I will highly recommend you to others.
Customer Service - 5.0/5.0 -
The repair work is well done. The only thing that I didn’t like it took three weeks to get it done. I will highly recommend you to others.
My Experience - 5.0/5.0 -
Great communication and quick, quality repair. Had my vehicle back sooner than the low end of the projected timeline. Will be retuning with any future body work.
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as always. Thank you for all you do!
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience there was great. Karen was wonderful to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great
Customer Service - 5.0/5.0 -
It was a great experience. I felt informed throughout the whole process. Karen was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I won’t go anywhere else¡! They handle EVERYTHING,. They call the rental company to pick me up, fix my vehicle(s) then just drop off the rental with them and pick up my rig!!! Very convenient. They’ve always gone above and beyond, more than earning my trust. I would definitely recommend Crash Champions on E. Francis in Spokane!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally met my expectations
Customer Service - 5.0/5.0 -
Everything went right with my repair. Communications were good and the people were always very friendly.
My Experience - 5.0/5.0 -
Awesome color match!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good color match. Easy people to work with.
Customer Service - 5.0/5.0 -
Very good color match. Easy people to work with
My Experience - 5.0/5.0 -
Great communication. The Jeep looks like new. Delivered earlier than promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication was excellent. The repaired site looks brand new—well done! We chose this shop because they were close but that shop wasn’t taking new jobs so we had to go clear to Francis. After removing battery didn’t reset info screen or digital speedometer—minor annoyance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service very friendly and fulfilled the time promised for expected wait. Car looked better then before the accident very happy with crash champions
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
at least they completed their work I was back on the road
Repair Quality - 2.0/5.0 -
It took longer than expected which they said it would complete and pick up ready Poor Customer Service.
Customer Service - 1.0/5.0 -
Need improvement