ABRA - Spokane

4.6 (808reviews)

100%

(509) 534-5510

311 South Dishman Mica Road, Spokane Valley, WA 99206

100%

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311 South Dishman Mica Road
Spokane Valley, WA 99206

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About ABRA - Spokane

See Photos

311 South Dishman Mica Road
Spokane Valley, WA 99206

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 9 years, 3 years at this location.

Knudtsen/ABRA Auto Body is a family-owned and operated company that provides the community with full-service auto body collision repair. At Knudtsen ABRA, we strive to be a team and truly value our relationships with each of our customers and the community.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (808)

Sort By:
Newest
Rating

730 Customers Rated

5 Stars

79.6% Complete

(643)
4 Stars

6.7% Complete

(54)
3 Stars

1.6% Complete

(13)
2 Stars

1.1% Complete

(9)
1 Star

0.4% Complete

(3)
< 1 Star

1% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the repair shop for exceptional service quality, with many highlighting the excellent craftsmanship and attention to detail that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating frequent updates via text and phone calls throughout the repair process. The team is repeatedly commended for being professional, friendly, and thorough in explaining all aspects of repairs. Timeliness is another key positive, with many customers noting their vehicles were ready ahead of schedule or exactly when promised. The shop's commitment to going above and beyond, including vehicle detailing and handling insurance coordination, has earned strong customer loyalty and numerous recommendations to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... very communicative through every step of the way. Excellent customer service and excellent craftsmanship." Read more

"The repair parts and paint job are excellent. My car looks brand new. Thank you"

"Abra did an incredible job on my car."

"The work done was fantastic."

"Reasonable time to repair, everything looked perfect, car was clean inside and out."

"Delivered perfectly ahead of schedule."

"My vehicle was repaired and ready earlier than promised."

"EARLY!"

"It was ready on time."

"Faster than I expected."

"Frequent updates via text and answered every question I asked very promptly."

"Very transparent and always keeping me updated with the progress of the repair."

"Excellent service. They kept me updated through the whole repair process."

"Very impressed with the service, very friendly, kept me informed about my car, explained everything. Had my car waiting for me at the time they said ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... very communicative through every step of the way. Excellent customer service and excellent craftsmanship." Read more

"The repair parts and paint job are excellent. My car looks brand new. Thank you"

"Abra did an incredible job on my car."

"The work done was fantastic."

"Reasonable time to repair, everything looked perfect, car was clean inside and out."

"Delivered perfectly ahead of schedule."

"My vehicle was repaired and ready earlier than promised."

"EARLY!"

"It was ready on time."

"Faster than I expected."

"Frequent updates via text and answered every question I asked very promptly."

"Very transparent and always keeping me updated with the progress of the repair."

"Excellent service. They kept me updated through the whole repair process."

"Very impressed with the service, very friendly, kept me informed about my car, explained everything. Had my car waiting for me at the time they said ..." Read more

Jessica (Subaru owner) reviewed 9/8/25

Terry (RAM owner) reviewed 8/21/25

Gavin, Haley, and the team at Abra were great! They worked with me and the insurance it made the whole process work! Took care of issues, etc. Highly recommend them!

Janet (Volkswagen owner) reviewed 8/18/25

Great job as usual, thank you

Sam (Honda owner) reviewed 8/5/25

Athlan (GMC owner) reviewed 7/31/25

Brian (Toyota owner) reviewed 7/30/25

Robyn (Honda owner) reviewed 7/14/25

Work was great! The repair is pristine.

Friendly and very communicative

Del L (Volkswagen owner) reviewed 7/14/25

Jessica (Toyota owner) reviewed 7/10/25

Great customer service!

Great work as always!

Dorlyn (Subaru owner) reviewed 7/9/25

Feel welcome very polite and respectful good communication

Dave (RAM owner) reviewed 7/7/25

It was a great experience. I will go back 5 Stars!

Eunice-Mbugua (Volkswagen owner) reviewed 6/25/25

Totally satisfied, they were efficient and fast. John Called everyday to give updates. I would recommend

Charlene (Chevrolet owner) reviewed 6/20/25

It's all fine 😊.

Love your work.

Rhiannon (Kia owner) reviewed 6/16/25

Amazing communication, professionalism, and job!!!

Above and beyond!

Shelby (Nissan owner) reviewed 6/6/25

John was very friendly and informative throughout the entire process! I was also impressed that my car was cleaned up after the repair. The last place didn’t go above and beyond like this.

Alexis (Kia owner) reviewed 6/3/25

Dennis J & Diana (Subaru owner) reviewed 5/23/25

I think this is the most organized, professional, personable, fair, knowledgeable, and committed group of individuals that work together to provide an exceptional service to those of us that have to repair our vehicles because of an accident. I think from the time you enter the doors of Abra, you are treated like royalty. I wish I could have met the masters of vehicle repair that have built a business that instills confidence in their excellent body work. Abra will be the business I refer friends, family and neighbors to for vehicle repair work.

I already have and will continue to.

Reasonable time to repair, everything looked perfect, car was clean inside and out.

Very respectful, kind, explained every part of the repair process, timely repair and made me feel like I was their most important customer,

Ann (Toyota owner) reviewed 5/21/25

Thank you for being communicative, friendly, timely, respectful, and great work. Appreciate your work and cooperation, Chase! Love having my car back! Looks and runs great!

Michael (Audi owner) reviewed 5/21/25

Kay (Toyota owner) reviewed 5/21/25

They do an excellent job at Abra, I tell everyone about them.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

ABRA - Spokane

Take photos and get an online estimate

Schedule an estimate appointment

About ABRA - Spokane

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (808)

730 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0