ABRA - Spokane
In operation 9 years, 3 years at this location.
Knudtsen/ABRA Auto Body is a family-owned and operated company that provides the community with full-service auto body collision repair. At Knudtsen ABRA, we strive to be a team and truly value our relationships with each of our customers and the community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The whole team is awesome they not only kept in touch with me but they finished the job two weeks before expected. And did painted some areas that wasn't supposed to be painted around the areas that were supposed to be painted and they didn't charge me for doing so. I would definitely recommend them the whole team works hard on your behalf all the way from the back end of the shop to the front end of the shop just know you're in good hands I know I was thank you guys no offense but I hope not to see you again. LoL.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Karen's support throughout the repair process for my GMC was truly exceptional. Her frequent updates kept me well-informed every step of the way, and her depth of knowledge was impressive. Her professionalism on the phone and her understanding of my circumstances made the experience even more positive. Without hesitation, I will return to Abra for any future needs, as the outstanding customer service I received from Karen was truly remarkable.
Likely to Recommend - 5.0/5.0 -
Abra did an exceptional job with my truckāI couldn't be happier with the results. Their communication throughout the entire process was outstanding, and Karen, in particular, was phenomenal from start to finis
Repair Quality - 5.0/5.0 -
Abra did an exceptional job with my truckāI couldn't be happier with the results. Their communication throughout the entire process was outstanding, and Karen, in particular, was phenomenal from start to finis
Customer Service - 5.0/5.0 -
Abra did an exceptional job with my truckāI couldn't be happier with the results. Their communication throughout the entire process was outstanding, and Karen, in particular, was phenomenal from start to finis
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were very commumnitive on the progress of my car
Customer Service - 5.0/5.0 -
You were very commutative on the progress of my car I think you very much and I will come back and use you guys every time I need my
Returned Clean
My Experience - 5.0/5.0 -
I was so impressed, was kept informed as to progress and finished the job in a short amount of time. The work on my car was excellent. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a very excellent job in communicating about where they were with my repairs. Car came back nice and clean.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aside from the mirror control issue and a possible long slow tire leak that I'll need to watch. I am very satisfied with how Abra handled the repair of the vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Karen and the staff at ABRA communicated very efficiently throughout this entire process. They were friendly and helpful at each step of the process. They lounge is comfortable and the shop is accessible. For a new shop, I believe, at this point they are proving themselves to be the "Go To" shop for repairs. I will share a follow-up review after I've driven my vehicle. But as of now...I am fully satisfied.
Likely to Recommend - 5.0/5.0 -
I am happy with the work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the work they have done . I was updated all through the process while was my car was being worked on .
My Experience - 5.0/5.0 -
From managers to front desk staff very friendly understanding over the top committed to the customer best interest and satisfaction through the entire experience. Final result is showroom quality! Everyone who had a hand on the repair of my car, pure excellence!!! I highly recommend Abra auto body repair to anyone seeking the results they deserve because they will deliver!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely amazing! You went above and beyond, you even buffed out the wheelchair scratches I had from working as a home care aid.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond in time and in value, customer service was wonderful, the communication and speed were faster then I anticipated and they buffed out marks I thought I was stuck with forever.
Customer Service - 5.0/5.0 -
Friendly staff that makes things seamless
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and transparent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very good of explaining every week how far along they came, or when something had to be ordered that that was what they were waiting for but I heard from them once a week, and I really appreciated that they were great
Likely to Recommend - 5.0/5.0 -
I have absolutely no regrets having to go there. They were great!
Repair Quality - 5.0/5.0 -
The car looks wonderful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
ABRA was extremely helpful with the repairs on my car. They constantly updated me on the condition of my car, and the estimated time it would take to repair it. The work they did looks great, I feel like Iām driving a brand new car. I would recommend them to anyone else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A 10 across the board. Great communication, quick & efficient. The work done was top notch - looks better than new. John & Brooklyn took care of everything - including the return of my rental car. A shining example of how customer service should be.
Likely to Recommend - 5.0/5.0 -
Already spreading the word!
Repair Quality - 5.0/5.0 -
Great in all areas - communication, time, quality. I didn't even have to worry about contacting the car rental company for pick up and return when I arrived. Brooklyn & John are the best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very happy with the service and repair done to my GMC. Karen was and always been respectful and courteous with my wife and I. Thank you again š