Accurate Auto Body Inc.

4.7 (2,462reviews)
94%
8710 Willows Road NE,  Redmond,  WA  98052
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Shop AssistantSparkles

In operation 32 years, 10 years at this location.

Accurate Auto Body is a family-owned business proudly serving our community since 1994. Our 50,000-square-foot, state-of-the-art facility is built on a commitment to safety, precision, and doing the job right. We specialize in OEM-certified repairs, following manufacturer procedures to restore vehicles to original specifications—especially critical with today’s advanced materials, EV platforms, and integrated safety systems. From minor damage to major collisions, we handle repairs of all sizes with unmatched expertise and consistency. We hold some of the industry’s most prestigious certifications, including the longest-standing Jaguar and Land Rover certification in Washington, the only Aston Martin certification in the state, and long-tenured Tesla and Rivian certifications. Our team is trained and equipped to handle the most complex EV and structural repairs, delivering safe, accurate results every time with a focus on quality, transparency, and customer confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lucid
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (2,462)

Likely to Recommend

liked the ride home after dropping the car off to be worked on.

Repair Quality

top up was not well done. Thought it would be buffed or hand touched a bit more than I could have done myself. That was one reason of choosing Accurate rather than Showcase in Kirkland

Customer Service

Parts were ordered before I even agreed to have the job done so I felt presurred

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My Experience

Likely to Recommend

I'm bordering on not likely, only because of my experiences in dealing with the front desk staff. Else I would recommend this shop in a heartbeat on the basis of their excellent work on repairing the vehicle.

Repair Quality

This is my third trip to this shop. I'm very satisfied with the work done on my vehicles, it's been top notch. However, I've found their front desk to be quite difficult to deal with. It seems to me that the front desk borders on being rude in their communications. It is because of this not so ideal experience I have to dock 2 points from this score.

Customer Service

I would have rated this even lower but for the appraiser's professional conduct. Like I commented on the previous question, the conduct of front desk is beyond redemption. On my recent visit to the shop to pick my car she threatened to not give the car to me all because I did not have the two-party check from the insurance company. I explained that I was coming straight from the airport and did not get a chance to pick up the check, a check which I cannot have any motivation to withhold since it's a two party check made out to me and the shop. I failed to understand why this didn't occur to them when I asked to take the car and return the same day with the check. I fail to understand on what basis they thought that I would withhold the check. I thought the situation could and should have been handled with more empathy. As such I feel that there is lack of customer appreciation amongst at least some members of the staff at this shop.

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My Experience

Friendly people. Very satisfied with the work and a car wash to boot! Doesn't get much better than that !!!!!!

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My Experience

All of the staff were very nice, especially Justin who did my initial estimate. I appreciated getting the text updates and felt like my car was in good hands. I will definitely bring my car here again, but hopefully I won't have to!

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very happy with the work performed and the staff.

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My Experience

Although I did not have my vehicle repaired as it was totaled I commend the staff on letting me store my car at the shop. The staff was friendly helpful and most of all respectful. I would highly recommend their business.

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