Accurate Auto Body Inc.

4.7 (2,457reviews)
94%
8710 Willows Road NE,  Redmond,  WA  98052
Bot
Shop AssistantSparkles

In operation 32 years, 10 years at this location.

Accurate Auto Body is a family-owned business proudly serving our community since 1994. Our 50,000-square-foot, state-of-the-art facility is built on a commitment to safety, precision, and doing the job right. We specialize in OEM-certified repairs, following manufacturer procedures to restore vehicles to original specifications—especially critical with today’s advanced materials, EV platforms, and integrated safety systems. From minor damage to major collisions, we handle repairs of all sizes with unmatched expertise and consistency. We hold some of the industry’s most prestigious certifications, including the longest-standing Jaguar and Land Rover certification in Washington, the only Aston Martin certification in the state, and long-tenured Tesla and Rivian certifications. Our team is trained and equipped to handle the most complex EV and structural repairs, delivering safe, accurate results every time with a focus on quality, transparency, and customer confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lucid
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (2,457)

Likely to Recommend

Without a doubt.

Repair Quality

Great job and attention to detail. Car looks great.

Customer Service

Top notch. Excellent communication throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Our coordinator Mr. Jackson was fantastic in helping us and guiding us with the right advice

Customer Service

Returned Clean

Likely to Recommend

There aren't many Rivian authorized repair shops so this one would be recommended if it was the closest to the person.

Repair Quality

Repair took a long time and the car was delivered back to me with issues.

Customer Service

Most communication was prompt and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Very expensive

Customer Service

Returned Clean

Likely to Recommend

Customer Service

Jon was nice

Returned Clean

Likely to Recommend

Repair Quality

Jon was very helpful and transparent throughout. Certain parts took longer to arrive. I think everything was great except for the schedule in the end took a bit longer to get the last piece of work done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good repair work, finished sooner than expected and slightly less than the price originally quoted. Hopefully don’t need them again but will come back if another repair is needed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome job 🙏

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They took care of it. Even though its old and nothing like what they usually work on.

Repair Quality

One hundred percent satisfied. Went well above and beyond expectations. Treated my 2004 Sierra like it was a Rolls Royce. Everything fit great and was probably better than new. Thank you so much. Along with the help dealing with Allstate which was awful. You guys made it better.

Customer Service

Beyond what I was thinking was going to happen.

Returned Clean

Likely to Recommend

Quality repair. Great warranty. Excellent communication. Delivered on schedule.

Repair Quality

Excellent restoration to like new condition. Car returned clean, polished and looking like it is ready to go.

Customer Service

Excellent communication and did a great job interacting with insurance. Great explanation of planned repairs. Only odd thing that occurred was at pickup. They took my payment and handed me my keys. No walkthru / confirmation I was happy with the results. Seemed odd after the “high touch” process to that point.

Returned Clean

Likely to Recommend

Repair Quality

Randy was courteous, worked closely with my insurance and did the best he could to save me money. The workmanship is amazing, my cars look brand new

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Accurate auto body, Justin Lewis, and his crew, Leeann and Jacob the production manager take care of their customers. Thank you. All. Kathleen

Customer Service

Returned Clean

Likely to Recommend

great repair work.. but very expensive,

Repair Quality

The final repair quality was excellent, and the vehicle runs great. However, the overall process with the shop and the insurance company was slow, confusing, and poorly coordinated. My truck sat untouched for the first week, and I was repeatedly put in the middle of disagreements between the shop and State Farm. At one point, it felt like my vehicle was being held until I paid the difference between their estimates. I understand much of the issue came from the insurance side, but the shop made no real effort to help bridge the gap or advocate for me as the customer. When I picked up the vehicle, the interior was covered in a fine white powder on every surface, vent, and door seam. I was told the car had been detailed, and maybe it had, but I still spent three hours cleaning the residue myself. The repair itself was solid, but the communication, coordination, and customer experience throughout the process left a lot to be desired.

Customer Service

I was updated and contact by Stepanie throughout the process. I do appreciate how much she was updating me.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very happy with ABB repair job and entire process. Will recommend to friends and family

Repair Quality

Customer Service

Happy with customer service and communication during the repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean