Accurate Auto Body Inc.

4.7 (2,459reviews)
94%
8710 Willows Road NE,  Redmond,  WA  98052
Bot
Shop AssistantSparkles

In operation 32 years, 10 years at this location.

Accurate Auto Body is a family-owned business proudly serving our community since 1994. Our 50,000-square-foot, state-of-the-art facility is built on a commitment to safety, precision, and doing the job right. We specialize in OEM-certified repairs, following manufacturer procedures to restore vehicles to original specifications—especially critical with today’s advanced materials, EV platforms, and integrated safety systems. From minor damage to major collisions, we handle repairs of all sizes with unmatched expertise and consistency. We hold some of the industry’s most prestigious certifications, including the longest-standing Jaguar and Land Rover certification in Washington, the only Aston Martin certification in the state, and long-tenured Tesla and Rivian certifications. Our team is trained and equipped to handle the most complex EV and structural repairs, delivering safe, accurate results every time with a focus on quality, transparency, and customer confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover
Lucid
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (2,459)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks great. Randy was amazing to work with. My only disappointment was that I had the feeling from initial conversations that I would only need to pay $200 or so above my deductible due to differences in labor charges. But it was closer to $1000

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you to Randy and the entire AAB team.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience with Accurate auto body - especially I felt Jon Frank (Estimator) who worked on this was professional, courteous and I felt went above and beyond to make this smooth and easy for us.

Customer Service

I have high praise for Jon Frank (estimator) who was professional, courteous and made this a very smooth process for us.

Returned Clean

Likely to Recommend

Repair Quality

Amazing service - super responsive and beautiful work. Jackson was stellar to work with - from the initial inspection, he was very clear about the process and timeline, careful to explain our options to us and how his discussions with our insurance companies will guide the timeline/cost. His review of our car’s damage was very detailed, and it is clear that his top priorities are his customers satisfaction and the quality of the auto work. Very glad that we found this place and would absolutely recommend to anyone with a Tesla. It was a nice surprise to pick up a fully detailed car as well!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have known AAB is a top quality shop for decades and chose them over all other shops. The quality of the repair seems great. The communication was outstanding throughout the process too. Some of the little things that could be improved on are attention to detail when delivering the car. I had to adjust my new headlights to spec. The left was low and the right much higher than the left. I had to point out the fender didn't line up with the hood and A pillar. It was adjusted, but still does not line up as factory or the other side. Lastly, the fog lights were plugged in backwards and didn't work when picked up. I know things happen and people are busy, but just a few minutes of once over or a checklist would have caught these issues before delivery. I would still consider myself very satisfied. This isn't a criticism, just pointing out areas that could be improved on. Everyone at Accurate has always been great.

Customer Service

communication was outstanding and staff very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick responses and overall excellent communication.

Customer Service

Returned Clean

Likely to Recommend

Great body work, very happy with the repairs. Frustrating experience chasing Geico for hours at the end over 2 days. The overage charges are what gives me pause if I would recommend your shop to a friend because I'm not sure I would want a friend to go through this.

Repair Quality

Here is my honest opinion. I think the autobody work is great. Working with Stephanie was great. I know Geico was a pain on this with 3 different adjusters assigned to the file. My frustration, is Geico told me that you were throwing in "junk fees" and they were not going to pay your "garbage bill" or $136 per hour for your technician to wash our car. The adjustor told us you were "padding the invoice" and I couldn't get a clear answer why a car wash costs $136? We fought it out with Geico over 2 days to cover it. When they brought the car out to deliver it to us, it had dirt on all the lower panels and debris like pine needles stuck to the panels. My husband asked for someone to please wipe all the pine needles and dirt off the bottom panels? In my opinion that's a dumb reason to sour an experience with a customer when you just got paid $17,000 from Geico. I'm still contemplating if I add this to Google as a review. My honest suggestion, pick your battles. If you're going to pass on that kind of crazy markup to a customer, then at least make sure you do a good job if your charging 13 times more than the going rate of a gas station car wash machine.

Returned Clean

Likely to Recommend

Repair Quality

Your team was excellent. I was pretty upset after wrecking my car that morning and everyone at Accurate Auto Body was so patient and kind and thoughtful, they immediately put me at easy. They got right in for the needed repair and their price was very reasonable. I highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and work done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From start to finish we were kept informed about the status of our repairs, actions of the insurance company and out of pocket we may anticipate.

Customer Service

Returned Clean