Ace Paint & Body Works

4.9 (1,152reviews)
100%
7211 Gardner St,  Winter Park,  FL  32792
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Established 1995 Ace Paint and Body has been providing heavy and light collision repair for all makes and models. We offer a lifetime warranty with all repairs. Located in Winter Park we are close to most areas in central florida.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,152)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for exceptional communication, keeping customers informed at every stage through calls, texts, and emails. Timeliness is a standout strength, with numerous vehicles completed ahead of schedule. The staff is widely described as professional, friendly, and knowledgeable, making the repair process smooth and stress-free. A few customers noted repairs occasionally took longer than initially estimated due to unforeseen damage, and one customer mentioned the pickup experience could be enhanced with a walkthrough of completed work, both points raised directly by customers.
AI-Generated from reviews written in the last 12 months
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"... team. They made the repair process very easy and my vehicle was repaired in a timely manner and to perfection. I couldn't be more satisfied and highly recommend ..." Read more
"... date on how everything was going on with my repairs. The body work they did was perfect. It looks like I never had any damage at all. I highly recommend Ace body ..." Read more
"The car was respected, as it is 21 years old. Fix properly and it looks fantastic!"
"My car looked like new when it was finished, staff went out of their way to make my experience A++!"
"... professional and pleasant personal. I really appreciated having my vehicle completed two days early." Read more
"Was ready several days before expected completion date"
"They worked fast. I got my car back sooner than expected"
"Repairs done ahead of schedule and exceeded expectations. Great communication. Thanks"
"Promised by Friday, ready on Thursday."
"... to our cars. Their work is reliably excellent, and communication couldn't be better. Service is friendly and they are experts at not only making everything ..." Read more
"... time. They are helpful, considerate, timely and are great about keeping you updated as they proceed with your job. I would highly recommend and although I hope I never ..." Read more
"The work was excellent. And the personnel kept us informed of the progress ar every step. The car, simply stated, looks great. Thank you."
"Great communication, with updates daily, always insuring your up to date with your repair"
"Everyone was pleasant and there was great communication."

Likely to Recommend

Repair Quality

Great work. Smooth

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is my 3 revisit to Rick and his team, as my previous visits I’m completely satisfied. Ace treats you right with great communications, outstanding workmanship, and follow up to make sure you’re happy. Will always recommend them!

Likely to Recommend

I recommend them to any of my friends and family

Repair Quality

Rick and team at Ace Body do an awesome job . This was the third time I had to visit them. My truck is Fire Bronze metallic and the ares that they work match perfectly to the existing paint, the body work they did is straight. My truck looks like new. They do a great job detailing the areas they worked and truck was returned looking great. When I need anything done to my cars Ace is my place. Highly recommend them if the need arises.

Customer Service

They know the meaning of customer service, they are very accommodating to your request and needs

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I could not be more satisfied with the work done on my vehicle! The severe dent on my quarter panel, which other places said would require a costly cut & weld to fix, is completely gone and the vehicle looks brand new. All panel gaps match, nothing is out of place, with the pearlescent paint matching perfectly with the rest of the vehicle. I was kept up-to-date with the happenings through the entire process via text updates, ultimately getting my vehicle back before the estimated date. Rick was very professional and walked me through the process and I still am impressed at how seamless this was from first look to final polish. Thank you! I would and will recommend Ace Paint & Body to a friend or family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ace does excellent work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Only been complaining about taking too long to complete the full process.

Likely to Recommend

Repair Quality

Car looks like new,excellent job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Ace did on excellent job repairing my car.Rick made the entire process easy, from providing a quote, ordering the parts and the repair was completed on time .My car looks like brand new again.The customer service was friendly.

Likely to Recommend

Repair Quality

The car was respected, as it is 21 years old. Fix properly and it looks fantastic!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very happy as stated in above comments

Repair Quality

I have used ACE in the past and that is why I came back to them this time. They are helpful, considerate, timely and are great about keeping you updated as they proceed with your job. I would highly recommend and although I hope I never have to use an autobody shop again if I do, I’m going back to ACE.

Customer Service

Very helpful, considerate and personable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication frequency and content were very good at establishing trust. Rick is detail oriented and thorough. The resulting repairs seem to be of high quality.

Likely to Recommend

Repair Quality

Very thorough and ongoing review of needed repairs

Customer Service

The communication along the whole process was exceptional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really transparent with what is going to be done and when it is going to be completed. Really nice job in the end looks identical to when it was new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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Likely to Recommend

Lo recomiendo 100%

Repair Quality

Excelente trabajo,muy profesionales,me gustó mucho el trabajo.

Customer Service

Excelente trabajo,muy profesionales,me gustó mucho el trabajo.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with this body shop overall. The staff was friendly, professional, and clearly knowledgeable. Rick made the entire process smooth, from providing a quote to ordering parts and completing the repair. The turnaround time was impressively quick, which I really appreciated. My only feedback is around the pickup experience. When I came to collect my vehicle, there wasn’t a walkthrough of the completed work. I was simply handed my keys after payment. A quick review of the repairs would have added an extra layer of reassurance and customer care. That said, I’m very satisfied with the quality and efficiency of the service and would definitely consider returning in the future.

Likely to Recommend

I 100% would recommend Ace body works to everyone.

Repair Quality

Ace paint and body works was awesome...!!! They were very nice to work with and they kept me up to date on how everything was going on with my repairs. The body work they did was perfect. It looks like I never had any damage at all. I highly recommend Ace body works for any work you need done. 😊

Customer Service

Customer service was great.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Ace Paint & Body Works did a superb job on my mini!!! As a detail-oriented customer, Rick assured me that the color would match my car and the repairs would be above satisfactory. He dedicated time to clarify the process and address my concerns. Their work is described as 'Excellence Guaranteed.' I have no regrets about selecting this auto collision shop and I highly recommend it.

Likely to Recommend

For sure

Repair Quality

Haven't seen the Lincoln yet but I was totally satisfied with all the services- above and beyond helpful,

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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