Gerber Collision & Glass - Orlando/Forsyth Rd.

4.8 (2,765reviews)
96%
2435 N. Forsyth Rd,  Orlando,  FL  32807

In operation 85 years, 15 years at this location.

Gerber Collision & Glass - Orlando/Forsyth Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,765)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The communication experience was a standout highlight, with customers appreciating frequent text and call updates throughout the repair process. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly from their feedback, including occasional delays, minor detail oversights before vehicle pickup, and isolated communication inconsistencies. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... thing that took time was waiting on parts to come in. Looks brand new and cant even tell it was in an accident." Read more
"Employees were knowledgeable & professional. SUV was repaired quickly & great workmanship."
"... communicated via email. Great customer service and they did a great job on the car. 1110 would recommend to anyone." Read more
"This was a great experience! The Gerber team was efficient, fast and honest. The level of communication was excellent as well. ..." Read more
"1. I had to go twice for details. 2. The problems persisted, and upon conducting a thorough review, I found more ..." Read more
"... excellent job, kept me informed twice weekly and had my vehicles back to me in less time then stated! Both times the vehicles were returned to me cleaner ..." Read more
"... excellent service and communication. We appreciate that our vehicle was finished ahead of promised time." Read more
"El vehículo estuvo súper rápido y excelente servio y quedó precioso!"
"Car was completed much faster than originally anticipated."
"Took longer than expexted with some delays to completion."
"Repair on our vehicle was fantastic and we were kept up to date on the repairs daily. The vehicle was returned to us very clean also."
"... encountered was kind, courteous and professional. I enjoyed the communication during the entire process, letting me know how repairs were progressing. I ..." Read more
"Gerber was extremely fast and extremely at well communicating. My car looks seamless looks better than I did before. ..." Read more
"Customer service was great, timely updates even when the news wasnt good."
"Provided updates throughout the repair process."

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Returned Clean

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Repair Quality

At this time, I am not satisfied with the repairs made to my vehicle following the accident. I will be bringing the vehicle back for assessment and will reevaluate the repairs once my concerns have been reviewed and addressed without making me feel small and minimizing my concern.

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Returned Clean

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Family and friends are all pleased with the repairs

Repair Quality

Gerber did a excellent job repairing my car

Customer Service

Customer Service was good. Very nice comforting welcoming environment. Very satisfied with the repair of my car.

Returned Clean

My Experience

My Experience

SON UN EQUIPO EFICIENTE Y HACEN MUY BUEN TRABAJO.....SUPER SATISFECHA CON SU EQUIPO DE ATENCIÓN AL CLIENTE

My Experience

Everything went smoothly, the car was clean - both interior and exterior, and they were very communicative throughout the process, appreciate it!

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Returned Clean

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They were awesome and communicated with me regarding the process. Would highly recommend

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My Experience

My experience from start to finish was so stress free. The staff was professional and friendly very appreciative.

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Returned Clean

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Repair Quality

The experience was great. They were very communicative throughout the process and not once did I have to call in to get updates. Everything was communicated via email. Great customer service and they did a great job on the car. 11/10 would recommend to anyone.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Truck was finished a week before the promised!

My Experience

The people at Gerber were very nice, helpful and accommodating. I would definitely recommend them for anyone needing work.

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I would highly recommend them.

Repair Quality

The service was excellent !

Customer Service

Very nice

Returned Clean

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Repair Quality

I was very pleased with the service provided bided and very happy that the job was done in a timely manner.

Customer Service

Returned Clean

My Experience

They took great care of my car and kept me updated throughout the time they were repairing it. I was done exactly when they promised it. Great service.

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Repair Quality

Very professional and on time.

Customer Service

Everyone was extremely nice.

Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Returned Clean