Gerber Collision & Glass - Orlando/Semoran Blvd.

4.9 (5,527reviews)
98%
4765 S Semoran Blvd,  Orlando,  FL  32822

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Orlando/Semoran Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,527)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and exceptional attention to detail. Many highlighted that their vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a delightful surprise. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Repairs were frequently completed ahead of schedule, which customers found impressive. A small number of customers noted areas for improvement, including occasional delays, mixed messaging between automated and personal communication systems, and isolated concerns about repair completeness or quality, as shared directly in their feedback.
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"... with Gerber Collision & Glass. From start to finish, the team was professional, communicative, and truly went above and beyond. My car was repaired beautifully—it honestly looks ..." Read more
"They did an amazing job with my car! It looks and functions better than ever. You would never know it had been worked on because ..." Read more
"Oustanding customer service. Exceptional quality repair job, surpassed my expectations. Extremely impressed with the overall experience. ..." Read more
"... had not been explained to me initially. I believe customers should be given clear and complete information about possible costs upfront, and questions or concerns should be addressed ..." Read more
"My car was done actually three days before I was expecting it"
"... beautiful job on my truck. It looks like new and finished a full week before the promised date" Read more
"It was ready a full day before the estimated date!"
"Multiple postponments. From initial 3 days estimate to 17 days."
"Changed date 2x"
"The communication was top tier. They kept me updated every step of the way. The body work was great as well, looks like a new ..." Read more
"... was easy, efficient and really appreciated being kept updated via text and phone calls without me having to constantly call the shop or kept wondering what the progress is. ..." Read more
"There was mixed messaging between the office staff and the automated communication system. The automated system was telling us car would likely ..." Read more
"Received many texts but all my replies went unanswered. Calls were not timely. Which is different than first ..." Read more
"Excellent customer service, great flow of information, the car was delivered ahead of schedule and the ..." Read more

Likely to Recommend

Repair Quality

The sensor alarms don’t seem to be working correctly as they go off for no reason, since we picked up the car. That is my only concern from the repair. Otherwise, had a great experience. Great communication. I will bring the car by next week. to have the sensor behavior repaired.

Customer Service

Returned Clean

My Experience

The staff at Gerber made me feel welcomed and I was amazed at the great work they need making my car looked like the day I bought it 10 years ago. Absolutely MAGNIFICENT! I felt like part of the family. Thank you!

Likely to Recommend

Repair Quality

Work on my car was completed as scheduled and shop kept me notified of the progress. Great customer service from everyone in the shop!

Customer Service

Returned Clean

My Experience

Jay’s communication was very good. He kept me advised of the progress for the time that my car was being repaired. Repairs look like new

Likely to Recommend

Repair Quality

Car looks like new. Jay communicated often as to the status of the repair. I would recommend Gerber to my friends

Customer Service

Returned Clean

My Experience

I am very happy with the job Gerber Collision performed on my Santa Fe SUV. They did a great job. During the process, we also received updates about the car. Thank you!

Likely to Recommend

I would recommend this place. We are happy with the results.

Repair Quality

Gerber Collision did a great job on my car. My SUV (Santa Fe) was hit in the back while we were waiting at a red light. The job this body shop did on my car was great; the paint looks the same as before. Customer Service was good.

Customer Service

We received great customer service. Communication was great throughout until they finished the job.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very professional, efficient, and timely

Customer Service

Great service and text updates

My Experience

Muy sastifecha con el trato la rapidez del personal especialmente Mely muy amable y servicial se lo recomiendo a otras personas bien contenta con el servicio .

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

It’s good

Returned Clean

My Experience

I love this location. Once i went with another company and was disappointed but now when ever i need work done thus will always be my only stop. Thank you for the great service

My Experience

This is the second time I have used Gerber. When this accident happened I requested Gerber and my agent told me they were still approved to use. The employees are great and helped me with everything I needed from the parts to the rental car and when my car would be finished. I cant say enough about how great the service is and how well I was treated. I would recommend them again and again.

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Repair Quality

Customer Service

My Experience

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Repair Quality

The crew did a great job

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Awesome job. Thank you guys for helping me!

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Repair Quality

Bn Servicio y el equipo de trabajo excellent

Customer Service

Very nice

Returned Clean

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Repair Quality

My car is hesitating to start as if the battery is dying. Not sure if that’s just bad luck/timing, but it wasn’t having issues starting before I took it in to get repaired.

Customer Service

Good people

Returned Clean

My Experience

Everyone was very polite. The car didn’t take as long as I thought to get repaired and they were very communicative with me on the daily of the status of the car.

Likely to Recommend

Repair Quality

I was stressed out about my car and whether the at-fault party’s Geico insurance was going to cover the cost or not. The staff at Gerber constantly communicated with me updates and this meant a lot and was a huge help.

Customer Service

My Experience

Amazing service and very professional! They were friendly and always kept me updated with every status. They even cleaned the inside of my car. Thank you!! Will always go back here.

Likely to Recommend

Repair Quality

John and his staff do an outstanding job of taking care of the customers and making sure everything is good to go.

Customer Service

Returned Clean