Gerber Collision & Glass - Sanford (Fl)

4.8 (4,653reviews)
97%
3941 W State Rd 46,  Sanford,  FL  32771
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In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Sanford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
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Reviews (4,653)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the frequent text updates that kept them informed throughout the repair process, with several noting their vehicles were completed ahead of schedule. The quality of repairs is frequently described as flawless, with cars returned looking brand new and often cleaner than when dropped off. Customers appreciate the friendly, professional, and knowledgeable staff who go above and beyond to make a stressful experience smooth and reassuring. The shop receives high marks for coordinating with insurance companies and rental car services, making the overall process effortless. A few customers noted areas for improvement, including occasional communication gaps requiring follow-up calls, minor paint imperfections, and instances where repairs needed revisiting. Overall, the overwhelming majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... timeline of repairs and when to expect completion. My car came back looking beautiful with no sign of damage to the area. I really had to look back and think ..." Read more
"... and kept me informed throughout the entire process. They did an excellent job on my car, and the quality of the work truly shows. On top of that, the turnaround time was fast, which ..." Read more
"... and I didn't even know they were going to do that. Everyone at Gerber collision was so kind and went out of their way to make sure that I knew exactly what was happening, ..." Read more
"I was having updates all the time I received my car earlier than expected"
"... informed Excellent work and finished in a Timely Manner. Picked up Car within 2 days from bringing it in and the Communication with me was Fantastic ! I will ..." Read more
"Truck was ready one week ahead of schedule. The team had great communication throughout the entire ..." Read more
"Repair was completed ahead of schedule and looks like it never happened!"
"Great service, kept me informed and vehicle was done ahead of schedule. All staff were pleasant and easy to work with. Will recommend for anyone ..." Read more
"Thank you! The process was seamless. Gerber is great with communication and updates, and I appreciate that so much! My car was repaired, detailed, and handled ..." Read more
"... I love them, thank you. My service was excellent. I really appreciate the constant communication about my vehicle. Driver side headlight that was replaced is jumping ..." Read more
"... Picked up Car within 2 days from bringing it in and the Communication with me was Fantastic ! I will Highly recommend the service of Gerber in ..." Read more
"... They did a good job on the paint of my font fender. There were some communication problems at first that got straighten out. My main problem was this is a paint and collision ..." Read more

My Experience

Likely to Recommend

Nice people and good workmanship just need to be aware of time needed may vary.

Repair Quality

Customer Service

Took longer for the repair than anticipated

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and excellent work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional work at an acceptable price. Shayla and Brittany were great & kept me updated. They explained the process completely.

Likely to Recommend

Repair Quality

Efficient. Speedy. Professional. Upbeat & friendly receptionist & tech.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber collision is amazing! They did everything that I expected & More, and Sheila was awesome as the receptionist and coordinator for our service services. Highly recommend Gerber collision.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was exceptionally kind and very helpful. From the moment I walked in I knew my vehicle was in good hands. I was kept informed of the process every step of the way. Shayla and Brittany are the best!

Likely to Recommend

Repair Quality

Fast quality service and the customer service was superb!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Staff is amazing at the Sanford location. Did an excellent job!! Highly recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very transparent about the whole process and kept me updated about the timeline of repairs and when to expect completion. My car came back looking beautiful with no sign of damage to the area. I really had to look back and think “Is this my car?” once it was brought out with how amazing it looked. I'd definitely recommend this location to anyone and while I hope I won't need to, I know EXACTLY where to go for any repairs on the future.

Customer Service

Very friendly, and welcoming team!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent repair. Looks factory new! Rose and Shayla were the best. Professional well informed courteous and answered every question effortlessly. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I think Gerber Collision and Glass did a superb job on my Nissan Sentra and I would choose Gerber Collision and Glass again if need be

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very fast and friendly service!! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication was on point and they only took a few days to get my car w

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the best auto repair shop ever. The staff treats you like family. They are kind, considerate and friendly while they take care of business. This was my third time doing business with them. They keep you informed of the progress on your vehicle from start to finish. It has always been a pleasure to get service from them.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was a pleasure to work with! 10/10 stars! Great service, positive & happy attitudes all around. Thank you!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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