Gerber Collision & Glass - Sanford (Fl)

4.9 (4,695reviews)
97%
3941 W State Rd 46,  Sanford,  FL  32771

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Sanford offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,695)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlight the frequent text updates that kept them informed throughout the repair process, with several noting their vehicles were completed ahead of schedule. The quality of repairs receives high marks, with customers describing results as looking brand new or factory fresh. Staff are widely commended for being professional, friendly, courteous, and genuinely caring. A number of customers are repeat visitors, reflecting strong trust in the shop. A small number of customers noted areas for improvement, including occasional communication gaps, minor paint imperfections, and a few instances where repairs required follow-up visits, as mentioned directly in their feedback.
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"... timeline of repairs and when to expect completion. My car came back looking beautiful with no sign of damage to the area. I really had to look back and think ..." Read more
"... what they do and they are friendly while doing it. Everyone at Gerber collision was so kind and went out of their way to make sure that I knew exactly what ..." Read more
"... and kept me informed throughout the entire process. They did an excellent job on my car, and the quality of the work truly shows. On top of that, the turnaround ..." Read more
"Repair was completed ahead of schedule and looks like it never happened!"
"... great, is the time it took to repair the vehicle. It took a month to get it finished. I do understand that there were 2 holidays in this ..." Read more
"There really wasnt very much time. It was done very quickly."
"Thank you! The process was seamless. Gerber is great with communication and updates, and I appreciate that so much! My car was repaired, detailed, and ..." Read more
"Updates were constant and on point. My car was fixed earlier than initiate date given"
"... to figure out why there was so much confusion and it's because they don't Communicate well" Read more
"They did a good job on the paint of my font fender. There were some communication problems at first that got straighten out. My main problem was this is a paint and collision ..." Read more
"Very professional. Excellent communication on status of the work."

My Experience

Great service. Everyone is so kind.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect, from the moment I arrived at the location until the vehicle was handed over to me. Excellent customer service and excellent work. 100% recommended.

My Experience

Brittany did a great job keeping us informed and the results looked great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

.o My car looked brand new after they took care of it

Customer Service

Returned Clean

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Repair Quality

Great personnel, Sherly was wonderful, everything worked smoothly and fast.

Customer Service

Returned Clean

My Experience

Great communication from front office Sheila and advisor. Brittany these girls did a great job. Let me know what’s going on. Answer my questions and also accept accepting some things that I mentioned about the truck since I have mechanical knowledge and they had my truck a day earlier ready for me picked it up. Looks great. Drives great thank you

Likely to Recommend

Repair Quality

Great communication from office staff and excellent work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Brittany was extremely thorough and kept me updated throughout the whole process. She was amazing and she Shayla (I hope I’m spelling it correctly) was so sweet and informative. The circumstance I had to meet them wasn’t great but the experience they provided was wonderful. I would recommend this location to everyone.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Knowledgeable employees, easy to deal with.

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Repair Quality

Looks great, blends perfectly

Customer Service

Personable, professional, informative, and courteous. Also kept me updated on the progress of work.

Returned Clean

My Experience

Rose and the team were a pleasure to work with. I was constantly kept updated on the progress of repairs and they were done ahead of schedule. I will definitely use them or recommend them in the future. Thanks Sanford Gerber!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The ladies are very polite and enjoy to help you with your problem

Customer Service

It’s very good I’m glad how’s my car got fixed

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Repair Quality

Efficient

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The Gerber Collision staff were friendly, informative and professional.

Customer Service

My Experience

Everyone we met was professional, courteous and knowledgeable. Great experience!

Likely to Recommend

Repair Quality

Gerber was fantastic. Their representatives were professional, knowledgeable, kind and understanding, and they always kept me updated as to the status of the repairs. The work Gerber performed for us was perfect. In short, thank you for everything.

Customer Service

Gerber was fantastic. Their representatives were professional, knowledgeable, kind and understanding, and they always kept me updated as to the status of the repairs. The work Gerber performed for us was perfect. In short, thank you for everything.

Likely to Recommend

Repair Quality

EVERYONE IS VERY FRIENDLY, AND GOT OUR COMPANY TRUCK IN AND FIXED IN TIMELY MANNER. THEY EVEN CLEANED THE INSIDE AND MADE IT LOOK GREAT THANK YOU

Customer Service

Returned Clean