Gerber Collision & Glass - Altamonte Springs

4.8 (6,358reviews)
96%
1040 Sunshine Lane,  Altamonte Springs,  FL  32714

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Altamonte Springs offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (6,358)

Likely to Recommend

Car was not restored to condition before accident. Bumper was painted a different color than car. And the alignment is off after the repairs carpool now pulls to the left did not have any issues before the accident. I spoke with the manager on a Thursday. They said they would have a rental car and would be able to take the car in on Monday. I called today which is Monday. The staff have no idea of what I’m talking about no rental car and they are not honoring their lifetime guarantee on their paint or repairs. I might have to contact an attorney to be made hole again.

Repair Quality

Car was not restored to condition before accident. Bumper was painted a different color than car. And the alignment is off after the repairs carpool now pulls to the left did not have any issues before the accident. I spoke with the manager on a Thursday. They said they would have a rental car and would be able to take the car in on Monday. I called today which is Monday. The staff have no idea of what I’m talking about no rental car and they are not honoring their lifetime guarantee on their paint or repairs. I might have to contact an attorney to be made hole again.

Customer Service

Car was not restored to condition before accident. Bumper was painted a different color than car. And the alignment is off after the repairs carpool now pulls to the left did not have any issues before the accident. I spoke with the manager on a Thursday. They said they would have a rental car and would be able to take the car in on Monday. I called today which is Monday. The staff have no idea of what I’m talking about no rental car and they are not honoring their lifetime guarantee on their paint or repairs. I might have to contact an attorney to be made hole again.

My Experience

Very good approach and behavior to every customer. I think that is make the Gerber people make great. Thank you so much

Likely to Recommend

100%

Repair Quality

We had great experience with Gerber.

Customer Service

Excellent

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent job

Customer Service

Returned Clean

My Experience

Matt was extremely helpful and kept me in the loop everyday. My car looked great after the repair! Extremely satisfied with everything! Thank you all!!

Likely to Recommend

Repair Quality

I am very satisfied with the work done on my car! Plus they cleaned my car inside and out. Matt kept me notified daily on the work and was very impressed. Thank you Gerber!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with the job and time taken to make sure everything was done correctly. Great communication, was kept updated on the progress of the repair. Would definitely recommend.

Likely to Recommend

Repair Quality

Great service. Ver good communication. Would definitely recommend.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent service and the car was extra clean. The only thing was not providing quote requested for additional service needed.

Customer Service

My Experience

Car was done in a a timely manner and looks amazing!

Likely to Recommend

Repair Quality

Repair were done quick and looks amazing.

Customer Service

Mark and Duncan kept me updated throughout the repair process.

My Experience

They did a great job! Keep up the amazing work!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

So very satisfied. Heard from them often

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the initial inquiry until completion, Matt and Duncan patiently answered my questions and ensured that I was more than satisfied with the result.

Likely to Recommend

I am pleased with the process, from initial visit through completion.

Repair Quality

Although my background is not in collision repair, I have confidence from the car's appearance and from the attentive advice I received from Matt and Duncan that the repair was well done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend

Repair Quality

Very helpful from the first call I made to picking up the car when finished.

Customer Service

Everyone was very helpful