Crash Champions #0724 Bennett Drive

4.9 (1,125reviews)
96%
800 Bennett Drive,  Longwood,  FL  32750
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In operation 44 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
Cadillac CT6
Corvette C8
Ford
Genesis
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Mercedes-Benz Elite
Tesla
Call
Email

Reviews (1,125)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The team received high marks for proactive communication, including regular text updates and phone calls that kept customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff were widely described as professional, friendly, knowledgeable, and genuinely caring. Coordination with insurance companies and rental car services was also appreciated for making the overall experience seamless. A small number of customers noted areas for improvement, including panel alignment issues, inconsistent communication in some cases, and vehicles not being thoroughly cleaned prior to return.
AI-Generated from reviews written in the last 12 months
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"... dealing with crash champions. The car looks great, customer service was amazing! I can't say enough good things about them." Read more
"... After my vehicle was taken in following a collision, I was treated with professionalism every step of the way. The team clearly communicated throughout the process, ..." Read more
"The repairs were done with the highest quality of work."
"So far so good, the car was practically brand new when it went in for repair and I cannot tell that it was ever damaged"
"The team was great and the repair service was excellent, we would never trust anyone else to repair our car"
"... facility. Easy interaction . EXCELLENT Communication and finished 2 weeks ahead of schedule. Great experience" Read more
"... was about three weeks for it to be completed, but it was finished in a week and the work was very quality." Read more
"... recent repair for my car was a very smooth experience. From estimating the cost to getting the work done was less than one week. The car looked as good as new. If I ever need to ..." Read more
"Service was completed ahead of schedule and it was done perfectly."
"It was not ready by the initial estimate, but it was ready by the extended estimate about a week later."
"This was so impressive that it blew our minds as to how well they communicated with us!"
"Great job all around. The communication was fantastic. The work was fantastic."
"... person who worked with me during this process. He was keeping me up to date on the progress of repairs and provided above and beyond customer service. Thank ..." Read more
"0 communication"
"I had to constantly be the one calling to get information on my vehicle. And since I reported damages to my ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

FOR SURE.

Repair Quality

Very professional, friendly, nice, helpful, the service was excellent. I was late picking up my car, and they waited for me with a smile. That is an excellent customer service.

Customer Service

EXCELLENT, starting with Paul Medico.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car tire air pressure was not equal on all tires. Car making funny sound which was not there before.

Customer Service

Same comments as begore

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend this team to anyone in need of vehicle repairs. The communication was excellent throughout the entire process, the work was completed as promised, and the attention to detail exceeded my expectations. I truly appreciated the professionalism, transparency, and extra care that went into both the repair and the overall customer experience.

Repair Quality

The communication and follow-through I received from Colin were excellent. I greatly appreciated the regular updates, as they helped me understand where my vehicle was throughout each stage of the repair process.

Customer Service

The communication and follow-through I received from Colin were excellent. I greatly appreciated the regular updates, as they helped me understand where my vehicle was throughout each stage of the repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job the service advisor was very helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was updated very frequently .

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was amazing from start to finish

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Paul for being professional and very responsive with updates. I appreciate you and your teams services.

Likely to Recommend

Repair Quality

Customer Service

Paul and the team were extremely helpful and responsive to all my questions and concerns.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your organization is amazing and staffed by an incredibly talented team that completely rebuilt the structural damage on my Tesla after hitting a center median. Colin Toro was simply amazing with his knowledge of the repair and claim process which helped me every step of the way. Colin provided extraordinary customer service to me with quick responses, expert advice, and timely feedback throughout the claim and repair process. I am sure you would be impressed if you selected this company to work on your car!

Likely to Recommend

Repair Quality

Great work great people!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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