Crash Champions #0690 Orlando

4.9 (1,354reviews)
98%
1911 Cannery Way,  Orlando,  FL  32804
See Photos
Book Appointment
Apply for Financing

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,354)

Customers say
Overall Customer Satisfaction
Customers consistently praised Crash Champions for outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the exceptional professionalism and friendliness of the staff, noting that repairs were frequently completed ahead of schedule. Customers appreciated being kept informed throughout the repair process via texts and calls, which reduced stress and built trust. Repair quality received high marks, with numerous customers stating their vehicles looked brand new upon return, often cleaned inside and out beyond expectations. The convenience of returning rental cars at the shop was also widely appreciated. A few customers noted minor improvement areas, including occasional checkout wait times, isolated instances of incomplete repairs, and limited progress photo updates - all drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The customer service was outstanding from start to finish. The staff was friendly, professional, and very attentive. ..." Read more
"... their Agent was very accommodating and knowledgeable. I had the best experience from the beginning to the end of the Manager volunteering to Drop-off my car to ..." Read more
"Excellent! The car looked like new and was returned clean, polished, and detailed beyond my expectations."
"Communication and handling was great, but few things were not done correctly, door panel isn't on correctly, foam is sticking from my wind shield, ..." Read more
"Ready a week earlier than expected! 😊 The best part was being able to return the rental car at Crash ..." Read more
"... speed completion. Was notified regularly of progress. Work completed 3 days sooner than anticipated. Very professional and friendly to work with." Read more
"Vehicle was ready 4-5 days before anticipated."
"By vehicle was ready before it was promised. Everything was fixed very quickly, faster than I ever could have expected!"
"Good communication, but it took a long time. Quality looks goot, so far"
"Communication from the team was excellent. Every step of the way during the repair was communicated to me."
"The work was done in a timely manner. I appreciate the updates every step of the way. I am very satisfied with the service."
"I appreciate the timely communication the most, while my car was being repaired. Knowing whats happening ..." Read more
"I was kept well-informed throughout the entire repair process. The team provided clear updates and made sure I ..." Read more
"Overall good but there were some areas of communication that were lacking such as notification of the need to sign waivers after I ..." Read more

My Experience

Thank you for the great job you did for me and the kindness and respect you showed me when I came in

My Experience

Perfect and fast

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate everything Ms Desiree has done for me at this difficult time. She was with me all the way. she answered all my questions that I needed to know.. she was so patient with me. I had to call another tow truck to deliver my car to another facility so that my brakes can be serviced on. I give her 10 stars…. Thank you so much Desiree and your team..

My Experience

My Experience

All went very smoothly awesome customer service

Likely to Recommend

Every thing ran smoothly and yes it’s well deserved recognition and recommendation

Repair Quality

The staff very nice professional about the business

Customer Service

Staff was awesome and always communicating without hesitation

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good work and an overall accommodating experience.

Customer Service

Everyone was super helpful and nice.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m happy car looks like new

Customer Service

Super friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They went beyond the call of duty. Delivered my car to me and returned my rent a car. Great Job , the repair was great as well.

Likely to Recommend

Repair Quality

Everything was great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car battery terminal was loose and disconnected this morning so I had to said roadside assistance. The last ones to work on my car was Crash Champions.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were great. Would totally recommend friendly staff as well

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service! Everyone was friendly, helpful, and worked with us on scheduling.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Overall would definitely use Crash Champions again for any auto repairs.

Repair Quality

Car looks great - awesome job.

Customer Service

Desiree did a fantastic job and was very helpful. The check-out process was frustrating as I had provided the information to the firm paying the bill in advance, but when I arrived there was a very long waiting period until I could get the car and leave. That part of the process could have been much better.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was done quickly and everything looks great. Body lines and paint match are great. Vincent was amazing at explaining what was done and setting expectations.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

1 - 20 of 1,354

Nearby Crash Champions Auto Body Shops

Auto body shops nearby

view more shops in: Orlando  |  32804