Crash Champions #0243 Ocoee

4.9 (8,490reviews)
98%
321 Enterprise St,  Ocoee,  FL  34761

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (8,490)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and exceeding expectations. Many noted their vehicles looked brand new upon return, often with the added surprise of a thorough interior and exterior cleaning. Communication was a standout highlight, with customers appreciating frequent updates via calls, texts, and progress-tracking links that kept them informed and stress-free throughout the process. Timeliness was another major strength, as numerous customers noted their vehicles were completed well ahead of the promised date, sometimes days or even weeks early. A few customers mentioned minor issues such as incorrect parts being used or incomplete repairs, reflecting areas for improvement as noted directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"Crash champions FAR EXCEEDED any expectation I had! Literally the entire staff were warm and friendly and helpful. They walked me through the whole process so I had ..." Read more
"... Champions as your next repair shop as they really provide top tier services along with great communication from start to finish! Thank you so much!" Read more
"Truck looks amazing. Staff were very professional and helpful."
"Always outstanding workmanship."
"... side doors, but after well over $4,000 in repairs our car was returned with ripples in a supposedly new door. Black trim was also installed sloppily, with no ..." Read more
"Great service and exceptional work. Had my vehicle back much quicker than estimated. Made the repair process easy for the customer. Very ..." Read more
"... amazing surprise to get a call from the team that my car was ready for pick after 4 days! they were so helpful, they made my car problem look like a picnic! thank ..." Read more
"Great job and super quick. Way ahead of schedule."
"... care. I was informed of all the steps happening. From turning my car in on Monday and getting it back Thursday afternoon exceeded our expectations especially with how great ..." Read more
"... That's unheard of. No one believes me when I said I dropped off and picked up the same day !!" Read more
"... app that kept me up-to-date with the status, and called me throughout the process. Amazing communication!" Read more
"Super communication. The final product, I doubt that anyone could have done a better job. 10"
"Car looks amazing. The constant updates on the progress of the repair was also very thoughtful and professional. Highly recommend your services. ..." Read more
"Customer service was excellent. Communicate very strong."
"They worked quickly, kept me informed and were very flexible"

My Experience

Your staff is very knowledgeable and professional. The work is excellent.

Likely to Recommend

I will definitely recommend them

Repair Quality

Very knowledgeable, quick, beautiful work.

Customer Service

Friendly and very competent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Terry was very thorough and knowledgeable in conversation as to what needed to be done to repair the front right corner of our 4-Runner…He personally guided me around the vehicle showed me what would take place…

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff is very friendly and professional, making your experience truly remarkable Thanks all.

Likely to Recommend

Definitely yes.

Repair Quality

Great service and excellent human quality of all staff. By sure I will definitely recommend them. Thanks

Customer Service

As said before excellent customer service

Likely to Recommend

Repair Quality

Excellent experience! They fixed my car super fast and did a great job. Everyone was very friendly, professional, and reliable. I was also really impressed that I got my car back nice and clean. The whole process was easy and stress-free. I would definitely recommend this shop and will use them again!

Customer Service

Excellent experience! They fixed my car super fast and did a great job. Everyone was very friendly, professional, and reliable. I was also really impressed that I got my car back nice and clean. The whole process was easy and stress-free. I would definitely recommend this shop and will use them again!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was excellent, Terry was very nice and kindly, he is an amazing technician and supportive in all process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks like new! I’m grateful for your services and the nice people that we came in contact with. Thanks 🙏🏻

Likely to Recommend

Repair Quality

Service for estimate and repair was excellent. Very happy with the repair time.

Customer Service

Great service from reception, the estimator, the repair staff and everyone at this location.

Likely to Recommend

I would highly recommend Crash Champions to all my friends and relatives.

Repair Quality

Terry the service manager was very thorough and professional. My wife and myself checked the car over very carefully and found everything was to our satisfaction.

Customer Service

Returned Clean

Likely to Recommend

Second time I've used this business

Repair Quality

Great customer service

Customer Service

Great customer service

Likely to Recommend

Repair Quality

I was in the automotive business for 45 years. The updates from Terry were great he apprised me of every detail. Outstanding customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

team did a great job on our bumper, my wife couldnt stop talking about how nice it looked and how clean the inside of the car was as well, had a hiccup where geico sent us to a shop almost an hour away but Richard was able to send a driver over to swap our rental out, would absolutely recommend them to anyone

Customer Service

My Experience

I was well informed throughout the process which was timely and efficient!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I don’t think I’ve ever had to pleasant experience getting my car service let alone fixed after an accident. Terry was amazing and such a great representative of the company and made me feel so comfortable. Communication was amazing, the work was amazing, I’m very very thankful and will recommend the business to everybody I know.

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent. Communicate very strong.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super communication. The final product, I doubt that anyone could have done a better job. 10

Customer Service

Returned Clean