Windermere Collision Center
In operation 8 years.
Windermere Collision Center - Experience the Certified Difference. Windermere Collision Center is a manufacturer certified collision center owned and operated under one family and team. Here at Windermere Collision Center, we are honored to be certified by numerous luxury gas and electric vehicle manufacturers and to be considered as their preferred provider for collision repair in Central Florida. Our mission is to offer our clients incomparable customer service and support from start to finish. Our clients will be supported by experienced office staff and skilled vehicle craftsmen throughout their repair journey, ensuring their vehicle is safely restored to its pre-accident condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks great. There was a little confusion about the drop off procedure about the total cost and about getting started with the work that I felt I could’ve been taken care of but the front end but overall I’m happy with everything.
Customer Service - 5.0/5.0 -
The communication was very fluid back-and-forth, which helped solve all the problems I mentioned earlier
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, car was detailed before I picked up and looked brand new. Very satisfied with the professional experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! Could not find a better auto shop.
Repair Quality - 5.0/5.0 -
They did fabulous work. Always gave updates.
Customer Service - 5.0/5.0 -
Kept us up to date on every phase
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You cashed a two party check without my signature, which is a felony in my book. I don’t know what bank allows such a thing. You failed to clearly articulate what damage was part of the accident and what wasn’t when quoting to Allstate. Your estimate was FOURTEEN THOUSAND DOLLARS and the actual cost from a legitimate body shop is closer to five thousand. I physically had to get down to the shop on my work day to talk through the difference because your tech told me he was just gonna start the work and tell me the cost after: another crime. Charges for putting blankets on seats, labor charges 20 dollars over market rates, absurd administrative fees. And I’m still sitting here with a $1400 rental bill for more than a month of nothing getting accomplished. This other body shop is going to get it fixed within a week for the price the insurance company is willing to pay. I’m 100 dollars out of pocket with them vs the various potential out of pocket charges your shop quoted me between 9 and 3 thousand dollars. How do you think you did?
Customer Service - 2.5/5.0 -
I mean, besides feloniously cashing my check and telling me you’re gonna work on my car without a clear estimate, the team was quite courteous. Nobody was unpleasant or rude or difficult to work with at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommending them to family.
Repair Quality - 5.0/5.0 -
Very professional, communicative, and high quality service all around.
Customer Service - 5.0/5.0 -
Everyone was top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Allison was amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dealing with car repairs is usually a headache, but Windermere Collision made it easy. They kept me updated throughout the entire process and handled everything with my insurance perfectly. The car looks brand new again. Huge thanks to the staff for being so transparent and helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The car looks great, but the fact we had to pay anything out of pocket because a battle between their cost and the insurance company was dragged out and unsettling. Also upon taking the car home, the check engine light went on, I had it checked by two mechanics and I hooked it up on my obd2 computer and all came up its the gas cap pocket. I looked at under the cap and sure enough the pocket boot is torn. They had to remove it to paint the passenger parts and the gas cover, so it was ripped on the shop. I called and asked about it, and now its being attempted to be passed on to the insurance company. That is not right. The car came in with no engine light on, and it happened while in windermere collisions possession, therefore they should be the ones fixing it, not an insurance pass off. Also we told you there are rubber pieces and a mud flap that came off when we were hit. We got the car back without the trims, or mudflap, and we're told it needs to be submitted to geico after the fact.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
After completion, Rivian identified that an OEM-required repair (paired front dampers) was not completed, and the vehicle was released in an incomplete condition.
Repair Quality - 2.5/5.0 -
Overall repair process was smooth initially, and the team was responsive. However, after completion, Rivian identified that an OEM-required repair (paired front dampers) was not completed, and the vehicle was released in an incomplete condition. The shop is currently working with GEICO to resolve this. I am waiting for the issue to be fully addressed and will update my review once resolved.
Customer Service - 2.5/5.0 -
Overall repair process was smooth initially, and the team was responsive. However, after completion, Rivian identified that an OEM-required repair (paired front dampers) was not completed, and the vehicle was released in an incomplete condition. The shop is currently working with GEICO to resolve this. I am waiting for the issue to be fully addressed and will update my review once resolved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will never take my vehicle anywhere else!!!
Repair Quality - 5.0/5.0 -
They have the best customer service I have ever dealt with.