Gerber Collision & Glass - Oakland (Fl)

4.8 (125reviews)
96%
917a W Oakland Ave,  Oakland,  FL  34760

In operation 85 years.

Gerber Collision & Glass - Oakland, FL offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (125)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new after service. The team received strong recognition for professionalism, friendliness, and attentiveness throughout the repair process. Regular and proactive communication, including timely updates at every stage, was frequently highlighted as a standout strength. Several customers noted repairs were completed ahead of schedule, adding to their satisfaction. A few customers mentioned areas for improvement directly from their experiences, including occasional delays beyond initial estimates, isolated instances of missed parts or paint overspray, and some cases where customers felt they needed to initiate communication themselves. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"The work they did was excellent and very meticulous. It honestly looks like nothing ever happened. They ..." Read more
"Very nice car body repair,service is excellent and fast,very communicative Coustumer Service.A truly outstanding ..." Read more
"I was told my repair would be 3 days. It took almost 3 weeks. I have a brand new vehicle and was very disappointed ..." Read more
"Perfect repair, excellent service"
"... than initially expected due to some incorrect parts, the team handled the situation with transparency and kept me informed every step of the way. In the end, Im very satisfied ..." Read more
"Excellent communication regarding repair status. Repair totally well done .Everyone was pleasant and helpful,"
"Good work , but very slow and I had to initiate almost all communication."
"... to finish. Everyone was so kind and professional. They took time to ensure I understood the process and were in communication the entire time my car was in the shop. It looks ..." Read more
"There was some miscommunication but it was situated"

Likely to Recommend

Repair Quality

Nice people and great customer service

Customer Service

Great service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience. Tanya and Joanna provided excellent customer service

Likely to Recommend

Repair Quality

We are so grateful for the outstanding service we received. Everyone truly went above and beyond from start to finish. They handled our issue with total patience and expertise. Truly, they went above and beyond to make sure everything was completely resolved. They called and stayed in contact with us through the whole process from start to finish. We were so impressed by the level of care we received from everyone. Fantastic customer service. and the work that they performed I would definitely highly recommend Gerber. Thank you to the whole staff. God bless and what a wonderful, wonderful staff.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service and wonderful repair work! Completely satisfied!

Likely to Recommend

Repair Quality

Great work and wonderful customer service

Customer Service

Likely to Recommend

Repair Quality

The receptionist is the best, always attentive and listen to what we need

Customer Service

Returned Clean

My Experience

My Experience

It was such an easy process from start to finish. Everyone was so kind and professional. They took time to ensure I understood the process and were in communication the entire time my car was in the shop. It looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Everyone was so courteous and professional.

Likely to Recommend

Repair Quality

From the moment I walked in their door for estimate to the moment I picked up my car, they were beyond amazing.

Customer Service

Returned Clean

My Experience

My Experience

Gerber collision staffs were very professional and friendly

Likely to Recommend

Repair Quality

Great job in repair and overall customer service.

Customer Service

Likely to Recommend

Repair Quality

Muy buenos y ágiles con los servicios

Customer Service

Returned Clean

My Experience

When we first entered the office we encountered a very professional and personal experience. Very Satisfied with the collision repairs which were explained in detail upfront and the progress updates given each stage of the process.

Likely to Recommend

Repair Quality

Smooth process. Very friendly service and good communication from the team

Customer Service

Very friendly. Answered all of my questions and were very knowledgeable.

Returned Clean

Likely to Recommend

Repair Quality

Although it did take almost 8 weeks for my car to be fixed, I understand most of it was not in your control.

Customer Service

Offering to pay for my rental helped tremendously, and took a lot of stress off of me. Also delivering my car and taking the rental from me helped so much!

My Experience

100% satisfied with my car. You would never believe it was ever in an accident. The customer service was excellent ! From the receptionist and especially Tanya she was great always kept me updated to what was going on with my car which I greatly appreciated. I would definitely recommend your company. Thank you so much !!

Likely to Recommend

100% recommend

Repair Quality

The staff was great !! They kept me updated on everything that was going on with my car. I wound 100% recommend them to friends

Customer Service

They were great from the time I walk in. The reception. And mostly Tanya . Thank you both

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean