Classic Collision Obt West

4.9 (812reviews)
98%
1109 South Orange Blossomtrail,  Orlando,  FL  32805
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In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Orlando, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (812)

Customers say
Overall Customer Satisfaction
Customers consistently praised Classic Collision for outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the professionalism and friendliness of the entire staff, with numerous reviewers noting their vehicles were returned looking brand new. Daily text and phone updates were frequently commended, keeping customers informed throughout the repair process. Repairs were often completed ahead of schedule, which delighted many customers. Several reviewers appreciated the extra touches, such as vehicles being cleaned inside and out upon return. A small number of customers noted areas for improvement, including clearer mid-process communication updates, occasional delays, and isolated concerns about vehicle condition upon pickup - all shared directly from customer experiences.
AI-Generated from reviews written in the last 12 months
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"... service! The team completed the repairs quickly and did an amazing job. Their communication throughout the process was outstanding, keeping me updated every ..." Read more
"Outstanding work and service!"
"I am completely satisfied with the staff. They were very courteous and answered all my questions. That reflected on their professionalism."
"... employees were extremely friendly and knowledgeable. They even buffed out scratches that werent part of the damage! Incredible customer service." Read more
"Great experience from start to finish! Everyone was friendly, professional and kept me updated throughout ..." Read more
"My vehicle was ready well before the time I expected. I am very pleased with how quickly the work was completed."
"Repairs were completed a few days earlier than originally quoted."
"my vehicle repairs were delayed twice"
"They were great! The only ding would be them saying they would get the car back to us on a Monday or Tuesday and it was returned to us on Friday. ..." Read more
"My vehicle was ready before I expected it back, within a week of the accident!"
"... communication Car repairs completed as promised. Constant communication to ensure I knew the status of the repairs" Read more
"... and any questions I had were answered, but again any status of the car was unclear unless you called." Read more
"Pushy, lied and made it seem like they were looking out for me."
"Amazing communication"
"Great communication the entire time. Friendly staff. 5 stars. Highly recommend"

My Experience

I was guided through the entire process and communication was kept open by answering my questions promptly. Classic Collision made sure that I was updated on every detail and ensured that my experience was stress-free.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Muy complacida

Likely to Recommend

Repair Quality

very good service staff friendly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was great and the process was quick! But i really have to acknowledge Sybil, the front desk receptionist. From Day 1 she was INCREDIBLE and made a stressful situation completely stress free! I had no worries about my car and she worked with me and helped me not stress so much. I wish ALLL people in the world could be just like Sybil and because of her amazing service I will refer anybody that needs body work done to this place. Thank you for all that you’ve done!

Likely to Recommend

Repair Quality

I had a very good experience at Classic Collision! Victor and Sybil were extremely professional and made me feel very confident with leaving my vehicle with them. I was very happy with the repair to my truck and would come back if I’m in that situation. Thank you again for the great experience!

Customer Service

Victor and Sybil were excellent! Thank you :)

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great experience from start to finish! Everyone was friendly, professional and kept me updated throughout the repair process. My car came out looking great and I’m really happy with the work they did. Definitely recommend them!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

They were extremely accommodating during the drop off and pick up of our vehicle

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for restoring my vehicle to its new condition.

My Experience

All employees were extremely friendly and knowledgeable. They even buffed out scratches that weren’t part of the damage! Incredible customer service.

Likely to Recommend

I will definitely tell all my friends to go to this collision center for a future repairs

Repair Quality

Customer service was excellent in my car. Looked brand new after the repairs were completed. Very friendly team and timely service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really liked the service Classic Collision gave me. Victor Miranda walked me through the inspection and explained the repair process. His communication was great. Made me feel confident and comfortable on selecting your company. The pick up was extremely smooth and again Victor was able to help me by switching my license plates as I just moved to Orlando. My car looks as good as new. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Victor Mendez was amazing! Everyone was extremely friendly, understanding and communicative.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication the entire time. Friendly staff. 5 stars. Highly recommend

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