Classic Collision Obt West

4.9 (792reviews)
97%
1109 South Orange Blossomtrail,  Orlando,  FL  32805

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Orlando, FL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (792)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as excellent, flawless, and exceeding expectations. Communication was a standout strength, with customers appreciating daily text updates, prompt call-backs, and being kept informed at every step. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including instances of delayed completion dates, minimal proactive communication during the repair process, and isolated concerns about items being misplaced or minor issues requiring a return visit. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... service! The team completed the repairs quickly and did an amazing job. Their communication throughout the process was outstanding, keeping me updated every ..." Read more
"... The car repair process was handled perfectly and repair work was outstanding!" Read more
"... completion of the repair … EVERYTHING went smooth, the staff was very professional and great with Follow Ups and would definitely recommend who has a luxury car ..." Read more
"I liked the frequent updates. The quality work on paint is top notch and is factory new finish. Very well detailed. Knowledgeable on high end quality ..." Read more
"... cant say enough good things about them! Not only are my car repairs done to perfection, they even stored her and kept her safe until I was back from vacation ..." Read more
"My vehicle was ready well before the time I expected. I am very pleased with how quickly the work was completed."
"Happy that Repairs were completed quicker than expected and car was clean interior and exterior."
"6 dys early record time"
"It was a few days late."
"... sent. 2 after they said my car was already fixed. Took three weeks over due date waiting for all of them to be paid. Cost me a fortune in rental fees." Read more
"... communication Car repairs completed as promised. Constant communication to ensure I knew the status of the repairs" Read more
"Great experience! They were efficient, respectful, and communication was top of the line. They took care of my rental car which was a big ..." Read more
"Repairs were done well and car was cleaned spotless but there was minimal communication until the day came to pick up the car and when I did go pick up the car many things ..." Read more
"Great communication from start to finish. Did a beautiful job repairing damage to my vehicle after accident!! Looks ..." Read more
"Pushy, lied and made it seem like they were looking out for me."

My Experience

My car repairs were completed much sooner than I expected and look fantastic! My coworkers complimented how shiny my car looks too!

Likely to Recommend

Repair Quality

The damaged end of my car looks brand new after the repairs! And the turn around time was much faster than I was expecting. The staff was very pleasant to work with, I would trust them to care for my car again!

Customer Service

The team was very friendly and pleasant to work with!

Returned Clean

Likely to Recommend

Will recommend for sure

Repair Quality

Fantastic service and fantastic work. Blown away by how well the metal work was completed. Can’t even tell I was even hit.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car look brand new thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks brand new

Likely to Recommend

Everything went smoothly

Repair Quality

It looks brand new

Customer Service

Nice people

Returned Clean

Likely to Recommend

Repair Quality

I really appreciate what they did for my vehicle, They took good care of me,and I will recommend anybody who needs,they vehicle, fix..Thank you...

Customer Service

Returned Clean

My Experience

Victor was excellent, courteous, and professional throughout my experience. He helped get my car back into great condition in a timely manner. Thank you to the team!

Likely to Recommend

Repair Quality

Victor was excellent and professional throughout my experience, updates were communicated in a timely manner and the team went above and beyond to ensure my vehicle was restored and perfect.

Customer Service

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

Kept me updated

My Experience

It was done in a timely manner and there was constant communication of the status of the cars repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks!

Likely to Recommend

Repair Quality

A+++++

Customer Service

Likely to Recommend

Repair Quality

From beginning when I took my car Audi to the completion of the repair … EVERYTHING went smooth, the staff was very professional and great with Follow Ups and would definitely recommend who has a luxury car to contact “Classic Collision”, I took my car for the repair by them at 4198 Mercy Industrial Ct in Orlando Fl 32808. Excellent service!!!Thank you guys 👏👏

Customer Service

My Experience

Very good job keeped me informed about progress of repair.

Likely to Recommend

They did the work fast and efficient.no problems good work

Repair Quality

Enjoy the whole experience with collision very helpful and knowledgeable made the experience easy.

Customer Service

Very friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service! The team completed the repairs quickly and did an amazing job. Their communication throughout the process was outstanding, keeping me updated every step of the way. I highly recommend them for anyone needing quality body work and professional customer service. Thank you for the fast and efficient work

Likely to Recommend

Repair Quality

Customer Service

The best customer service! The entire staff was a pleasure to work with.

Returned Clean

Likely to Recommend

Repair Quality

Friendly, helpful, did great work, kept me informed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean