Caliber - Altamonte Springs

4.8 (3,012reviews)

98%

(407) 676-4501

1098 Rainer Drive, Altamonte Springs, FL 32714

98%

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1098 Rainer Drive
Altamonte Springs, FL 32714

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Caliber - Altamonte Springs

See Photos

1098 Rainer Drive
Altamonte Springs, FL 32714

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (3,012)

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Rating

2,419 Customers Rated

5 Stars

70.9% Complete

(2135)
4 Stars

5.7% Complete

(171)
3 Stars

1.2% Complete

(36)
2 Stars

0.8% Complete

(25)
1 Star

0.4% Complete

(11)
< 1 Star

1.4% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new upon completion. The repair work received high marks for precision, paint matching, and attention to detail. Communication was a standout strength, with customers appreciating regular text updates and proactive outreach throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional front desk staff, along with knowledgeable service advisors, were frequently commended for making what could be a stressful experience feel seamless and stress-free. Complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement, including occasional delays without proactive communication, minor paint or finish concerns, and inaccurate automated status messages.

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Service Quality
Timeliness
Communication

"The repairs that Caliber did on my car were phenomenal, it was like I never got into an accident to begin ..." Read more

"Excellent - no complaint whatsoever, was impressed; didnt think the car was going to look as good as before, but it did and even better. The interior was also cleaned, which ..." Read more

"... drop-off. Everything was ready as promised, and the quality of the repairs spoke for itself. Our vehicle looked like it had never needed work ..." Read more

"From start to finish, our experience with Caliber Collision exceeded expectations and changed our perception of what is typically a stressful process. Having to deal with vehicle repairs is never convenient, but the team here made the entire experience feel seamless, organized, and most importantly customer-focused. The drop-off process was incredibly smooth and efficient. From the moment we arrived, we were greeted by knowledgeable staff who took the time to walk us through the repair plan, set clear expectations, and answered every question with patience and professionalism. There was no sense of being rushed, we were were given a clear commitment to making sure we felt informed and comfortable leaving our vehicle in their care. What really stood out was the consistent communication throughout the repair process. Updates were timely and transparent, which removed a lot of the uncertainty that usually comes with auto repairs. It was clear that this is a company that values not just the technical side of their work, but also the customer experience that surrounds it. When it came time for pick-up, the process was just as streamlined as drop-off. Everything was ready as promised, and the quality of the repairs spoke for itself. Our vehicle looked like it had never needed work in the first place. Beyond that, they explained that their work has a warranty and reviewed everything with us to ensure we were completely satisfied before driving away. Caliber Collision has clearly built its reputation on efficiency, quality, and a strong emphasis on customer service. They understand that getting your car repaired isnt just about fixing damage, its about getting you back on the road quickly. Thanks to their excellent turnaround time and attention to detail, what could have been a frustrating process turned into a smooth and surprisingly painless experience. I highly recommend this establishment to anyone in need of auto collision repair services." Read less

"... Professional to the highest level from start to finish. My vehicle was returned in the same condition as it was when I bought it new. I am extremely pleased with the quality workmanship ..." Read more

"... doing a wonderful job on my car not only did the car look like the first day I purchased it but they took the liberty of even cleaning my car ..." Read more

"Excellent craftsmanship with great results plus it was done in less than half the time originally estimated. The cherry on top was the thorough wash and detailing ..." Read more

"The team did.an amazing job for the estimate and beat the repair time by more than a week. The repair looks great and the car like new."

"Our car was ready two days before they said it would be. Im always impressed when people under promise and ..." Read more

"... the process and the speed they got everything done. My car was ready a week earlier than expected!" Read more

"... I would have been able to make plans better, but I kept being told it might be ready, which is what I based my schedule on." Read more

"Daily text messages were appreciated!"

"... service. Everyone was nice & communicative. They kept me updated every step of the way!" Read more

"Text me through every step of the process."

"Excellent customer service; timely texts to keep me informed of my cars progress. Great communication!"

"No communication that car was not completed as advised by texts, wasted time driving to pickup when it wasnt ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication