Caliber - Altamonte Springs

4.9 (2,964reviews)

98%

(407) 676-4501

1098 Rainer Drive, Altamonte Springs, FL 32714

98%

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1098 Rainer Drive
Altamonte Springs, FL 32714

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Get an AI powered repair cost prediction

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About Caliber - Altamonte Springs

See Photos

1098 Rainer Drive
Altamonte Springs, FL 32714

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,964)

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2,387 Customers Rated

5 Stars

71.1% Complete

(2108)
4 Stars

5.7% Complete

(168)
3 Stars

1.2% Complete

(36)
2 Stars

0.8% Complete

(24)
1 Star

0.4% Complete

(11)
< 1 Star

1.3% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were restored to like-new condition with exceptional paint matching and craftsmanship. The team received high marks for proactive and transparent communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted that their vehicles were completed ahead of the promised date. The welcoming and professional front desk staff, seamless coordination with insurance and rental cars, and the pleasant surprise of vehicles being cleaned inside and out further elevated the overall experience. A few customers noted areas for improvement directly from their feedback, including occasional delays without proactive communication, minor repair oversights requiring return visits, and isolated concerns about interior cleanliness or missing items upon vehicle return.

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Service Quality
Timeliness
Communication

"... as drop-off. Everything was ready as promised, and the quality of the repairs spoke for itself. Our vehicle looked like it had never needed work ..." Read more

"From start to finish, our experience with Caliber Collision exceeded expectations and changed our perception of what is typically a stressful process. Having to deal with vehicle repairs is never convenient, but the team here made the entire experience feel seamless, organized, and most importantly customer-focused. The drop-off process was incredibly smooth and efficient. From the moment we arrived, we were greeted by knowledgeable staff who took the time to walk us through the repair plan, set clear expectations, and answered every question with patience and professionalism. There was no sense of being rushed, we were were given a clear commitment to making sure we felt informed and comfortable leaving our vehicle in their care. What really stood out was the consistent communication throughout the repair process. Updates were timely and transparent, which removed a lot of the uncertainty that usually comes with auto repairs. It was clear that this is a company that values not just the technical side of their work, but also the customer experience that surrounds it. When it came time for pick-up, the process was just as streamlined as drop-off. Everything was ready as promised, and the quality of the repairs spoke for itself. Our vehicle looked like it had never needed work in the first place. Beyond that, they explained that their work has a warranty and reviewed everything with us to ensure we were completely satisfied before driving away. Caliber Collision has clearly built its reputation on efficiency, quality, and a strong emphasis on customer service. They understand that getting your car repaired isnt just about fixing damage, its about getting you back on the road quickly. Thanks to their excellent turnaround time and attention to detail, what could have been a frustrating process turned into a smooth and surprisingly painless experience. I highly recommend this establishment to anyone in need of auto collision repair services." Read less

"... that needed revisiting. Caliber does a great job, no differences noticed and car looked brand new. Their crew does a great job in the fix but also ..." Read more

"My car looks like nothing ever happened to it. Mold lines are perfectly aligned and the color match is phenomenal. Excellent work! And the detailing was a fantastic ..." Read more

"The repairs that Caliber did on my car were phenomenal, it was like I never got into an accident to begin ..." Read more

"... professional, and clearly takes pride in their service. Repairs were completed early, and our vehicle looks good as new. I would recommend this business to anyone needing ..." Read more

"Excellent craftsmanship with great results plus it was done in less than half the time originally estimated. The cherry on top was the thorough wash and detailing ..." Read more

"I am so happy with my entire experience! Repairs were completed before the expected pick up date and the communication on the status of my car was ..." Read more

"... work! Our vehicle looked amazing after the repairs. It was even done a week prior to when it was promised. A huge thank you to the team at Caliber." Read more

"... the process and the speed they got everything done. My car was ready a week earlier than expected!" Read more

"... said maybe it will be ready at the end of the day. It wasnt ready until Monday. If I had been told that in the beginning, I would ..." Read more

"... service Caliber provided when repairing my car. They kept me informed every step of the way and were always helpful whenever I called. I especially ..." Read more

"... consistent communication throughout the repair process. Updates were timely and transparent, which removed a lot of the uncertainty that usually comes with auto repairs. It was clear ..." Read more

"Amazing communication throughout the whole process. They made everything easy for me."

"Excellent customer service; timely texts to keep me informed of my cars progress. Great communication!"

"... did prior to the car wreck. Everything was fast and they kept you updated via text with the vehicle." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication